Lens.comReviews 5,551

Very pleased and fast delivery a great shopping experience for the use of Internet

Hard to put order number on rx. Didn't know how to do that.

Ordering was easy, delivery was prompt and accurate. I have no yet open package but assume prescription is accurate. Thank you!

I ordered contacts from them and it took a month to get. Their website says 7-10 days from the day it was shipped and when I contacted their customer service department via chat Donna had zero empathy or apologies that it was taking longer. I told her I wouldn't feel comfortable using them again and she said "I respect your decision" and closed my chat before I could say anything else. I have never had such bad customer service. If you publish shipping times, yoh should be able to stick to them and give a credit if you do not or Atleast have some remorse. Stay far away from this place!

Very easy to order and received shipment as promised.

Ordering was easy, shipping was fast, and contacts were exactly what I needed.

I bought my contacts on here cause they are cheaper than 1800 contacts and delivery was fast, which I wasn't expecting. Will keep buying from you guys.

These contacts are cheaper and fit good and are comfortable and at a great price

Excellent experience. Website is very easy to use - especially when you are re-ordering.
Thank you

They offered a very good price on their contact lenses, but taxes and "handling" more than doubled the price so that they are no longer competitive.

My experience was great! Quick shopping and lens fit perfect

The service was awesome from ordering to delivery. Very fast exactly what I ordered. Hope to keep ordering from them in the future.

Entrega rápida y excelente producto y el precio es muy barato

Fast ordering even when prescription needs to be verified by my eye doctor.

I sent in my prescription (via upload) the same day I went to the Dr and got a new prescription for them to reject it 3x's then had to call in and ask them to read the dates. Because of the lack to pay "attention to detail". This delayed my order 2 weeks from its original expected arrival date. This is not an indicator or good business.

I received a different brand for the left eye and the same brand for the right eye (the same as the order)

After waiting a month to get the contacts on back order they shipped but we didn't receive them. After contacting customer service they sent another order pretty fast. They were very understanding and sent them 2 day. I will order again

Lens.com prices might be the lowest online, but, their processing fees are ridiculous. A $25 box of contacts had $40 of processing and shipping fees. I won't be using them anymore. I'll be ordering through my Optometrists office again.

I ordered my contacts last minute before a trip and they came even faster than anticipated