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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great service.
August 21, 2025

Needed a contract, fast and easy.
Signing up was easy.
System designed for end users quick understanding of what is being asked to rapidly complete your project.
Excellent Printer/Program interface.

Date of experience: August 21, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thanks for the great review. We are glad you got your contract fast, sign-up was smooth, and the step-by-step flow made things clear. Happy to hear the print interface worked well. We are here whenever you need another document.

Missouri
1 review
0 helpful votes
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It is a good service. However...
August 21, 2025

Legaltemplate.net IS a good service. It allowed me to get the document I needed. However, the document was something I could have just created in a Word document. I used it for a general purpose affidavit and it would have been fine if I had known the format. But this site did create it on a free trial plan and allowed me to download it. Finally, it was relatively simple to cancel the membership. If you needed more in depth legal documents, this would probably be a great tool for you.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thank you for giving Legal Templates a try. I am glad you got the affidavit you needed and that downloading and canceling were simple. Our goal is to save time with proper formatting, guidance, and easy download or e-sign.

Pennsylvania
1 review
0 helpful votes
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Very nice site
August 21, 2025

I'm trying to help a friend (Robert Miko) whose wife passed away. I got the form and gave it to him. I'm not sure it is the one he needed but MetLife said they needed it. So because he didn't have a computer, he came to me for help. If I need any legal documents for myself, this will be the first place I will go to, but I know he doesn't want to be billed because he has no money.
Joanne Culbertson.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Joanne, thank you for helping Robert, and please accept our condolences for his loss.

Texas
1 review
0 helpful votes
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Totally awesome
August 20, 2025

The only thing I would correct is to warn users that a period is automatically added. I now have double periods at the end of my sentences.

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thanks for flagging this! Sorry about the double periods—our tool auto-adds one. We’ll update our guidance and improve this; for now, skipping the last period will prevent duplicates.

Colorado
1 review
0 helpful votes
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Not ready yet
August 20, 2025

Super easy and straight forward. I'm not sr up at this point to need many documents so I canceled my trial. But in the near future when paperwork increases, I'll definitely be back

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thanks for giving us a try! Glad it was easy and canceling the trial was straightforward—when paperwork ramps up, we’ll be here to help.

Kentucky
1 review
0 helpful votes
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Estate planning
August 20, 2025

They give you categories to choose from and you just fill out the information required for easy no hassle, legal documents. Thank you legaltemplates!

Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thank you! We’re glad the categories and simple fill-in steps made your documents hassle-free. We’re here whenever you need us.

New York
1 review
0 helpful votes
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Not satisfied
August 20, 2025

Not people friendly could not download could not send to anybody that I needed to send that to to share it with. It was a waste of time.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Sorry for the frustration—that’s not the experience we want. Please email me at [email protected] with your account email and I’ll help you get it downloaded and shared right away.

Michigan
1 review
0 helpful votes
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Bait and switch
August 20, 2025

I was told I could get a free document, but before they gave it to me, they needed a credit card. That is not free. They never said a purchase must be made to download.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Betty K. — LegalTemplates Rep
7 months ago

Sorry for the confusion—our free trial asks for a card so service continues uninterrupted after the trial, but there’s no charge if you cancel before it ends. Please email me at [email protected] with your account email and the document name, and I’ll help right away.

Arizona
1 review
0 helpful votes
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Fantastic Genuine
August 20, 2025

LEGITIMATE Literally, as advertised, SIMPLE TO USE EASE OF WEBSITE BAR NONE LITERALLY, COMPLETED A REQUESTED REFERENCE LETTER IN MINUTES HIGHLY RECOMMEBD TO ALL

Date of experience: August 19, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thank you so much! Thrilled to hear the site was easy to use and you finished your reference letter in minutes—really appreciate the recommendation!

Georgia
1 review
0 helpful votes
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User Friendly
August 19, 2025

The site is very user friendly. This enabled me to complete a legal matte w/o the high costs associated with Attorney fees.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
7 months ago

Thanks for sharing. We are glad the site was easy to use and helped you handle your legal matter without high attorney costs. If you need anything else, we are here to help.

Florida
1 review
0 helpful votes
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Demands your CC info for nothing
August 18, 2025

Document came out full of errors and was useless, could not edit said errors after it was generated and would have had to start all over. Thanks for nothing, have fun probably stealing my identity with my credit card info.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Sorry for the trouble you experienced. Could you share which specific errors you saw so we can investigate and fix them? Please reach out to me at [email protected]
and I’ll help make this right. For clarity, a credit card is required for uninterrupted service, but we’re happy to assist so you don’t have to start over.

Sweden
1 review
0 helpful votes
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Don't like the bait and switch free document then need to sign up for full offer and give out credit card info then cancel, but it did appear to work ok.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your feedback — I’m glad to hear the document worked for you, and I’ll make sure to pass along your note about the sign-up process.

Connecticut
1 review
0 helpful votes
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Very helpful DIY service site
August 18, 2025

This site is very helpful for most purposes. I recommend it strongly to people who need extensive legal services of simple matters. It is also a very useful learning tool for people who would like to understand more about the legality of things you would like to do. Filling out the forms itself is a great learning experience. Though I do not really need much legal service, having tried to use this site is a rewarding experience. While many forms are very simple, you might want to consult attorneys for more complicated matters. The 7-day trial period the company offers is a risk-free service to all users.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your thoughtful review! We’re glad to hear you found the site helpful, easy to use, and a good learning tool. You’re absolutely right — while our templates cover many common legal needs, consulting an attorney is always wise for more complex matters. We also appreciate you noting the 7-day trial — it’s designed to give users a risk-free way to explore our services.

California
1 review
0 helpful votes
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I needed a legal document and signed up for the seven-day free trial. While many companies make it difficult to cancel your free subscription, LegalTemplates made it very easy to cancel. I not only recommend them, but will use them again myself when the need arises.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thanks so much for sharing this! We really appreciate your feedback and recommendation. We’re glad to hear you found the cancellation process straightforward — we want it to be as simple as possible for our customers. It’s great to know you’d return to us in the future, and we look forward to helping you again when the need arises.

Illinois
1 review
0 helpful votes
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Great template
August 18, 2025

Great use for personal documents, I was pleased with the way I could separate documents and easily edit if I needed to go back and Mack corrections to the documents I created.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thanks for the kind words! We’re glad to hear you found it easy to separate and edit your documents whenever you needed to make corrections. It’s great to know the process worked smoothly for you.

New Zealand
1 review
0 helpful votes
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Professional and easy
August 18, 2025

A site that offers many templates. Professional and easy to use. Plus a free trail to start things off.

Date of experience: August 18, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thanks for sharing your feedback! We’re happy to hear you found the site professional, easy to use, and appreciated the free trial to get started.

Texas
1 review
0 helpful votes
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Divorce proceedings
August 18, 2025

It was quick and easy to draw up my divorce papers I would recommend to anyone who has little to no money to use this service I am very happy with my experience

Date of experience: August 17, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your experience! We're so glad you found the process quick, easy, and affordable. Your recommendation means a lot to us!

Ohio
1 review
0 helpful votes
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Ease of Use
August 17, 2025

The ease of use in filling out a Durable Power of Attorney form was beyond my expectations. It was simple, thorough. Easily printable, and effective. I had it signed, notarized, and it was useful in fulfilling the duty I needed it for. Bonus: it was free - within the one week trial. So appreciative. Thank you LegalTemplates for making a rather daunting task, not so hard to do after all!

Date of experience: August 17, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you so much for your thoughtful review! We're thrilled to hear the Durable Power of Attorney form was simple, thorough, and exceeded your expectations. It's wonderful that you were able to get it signed, notarized, and put to use so smoothly. We’re glad the free trial helped make the process even easier. We truly appreciate your kind words and are so happy we could take some of the stress out of the task for you!

Ohio
1 review
0 helpful votes
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Easy to Use
August 16, 2025

Fast and Easy. I really liked the option to get it signed and notarized online before I log off. Too bad I couldn't use this function.

Date of experience: August 16, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your feedback! We’re glad you found the process fast and easy. Just to share, we do have an e-sign feature available—if you’d like, feel free to reach out and we’d be happy to guide you through it.

Florida
1 review
0 helpful votes
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Great Service
August 16, 2025

Simple and easy to use. I never signed up for such a service before and my need was for a single use. However, I've bookmarked this site and will keep it in mind should I have a recurring need for such services in the future

Date of experience: August 16, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your experience! We’re glad you found it simple and easy to use. We appreciate you bookmarking us and look forward to supporting you again whenever you need legal documents in the future.