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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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I was supposed by how friendly and accommodating this company was. Their customer service was knowledgable and guided me to my desired outcome very quickly!
Provided quick responses and helped me solved my issue. Great support team, very professional, fast and helpful.
There are many legal documents available. The website was user-friendly, and especially helpful to me since I find legal jargon very difficult to understand. You can customize the documents to your uses. Customer service was helpful as well. Just be sure to cancel your subscription in time if you only want to check it out for the free period. The monthly subscription price is too high in my opinion.
Customer service is friendly, fast and helpful. Thanks again for the help! /
Legal Templates has an amazing support team who was able to quickly assist me in my refund. I would definitely use their services in the future if I ever have a need for a legal template.
We had an issue with this business and we were quite unhappy. Charles, a supervisor, for legal templates reached out to us. After reviewing our account, Charles resolved the issue quickly and completely. Lisa also reached out to be sure that we were satisfied with the result. They have exceeded our expectations. Thank you both!
I am glad I checked out this site. I just saved hundreds of dollars in lawyer fees. I was able to download all my legal docs without having to seek a lawyer.
I recently contacted Legsl Templates via email in regards to my account, honestly I didn't think I would hear from any body however not was I wrong, Lisa a Sr Customer Service Rep responded to my email immediatley and took care of my request with no questions asked asked. I am do very impressed with Legal Templates and their superb A1 customer service team and although in fortunately I needed to cancel my subscription if ever the need for legal templates arise I most definitely will come back, and I all lady will recommend to ask my friends send family. Thank you so much Lisa for your world class customer service, you've just made a life long customer
This company provides prompt and professional service. When I need them again. I will not hesitate to utilize them. I would recommend them to all my family and friends. They provide exactly what they say they will.
The website and its resources are very user friendly. They answered my questions and immediately offered a solution along with the information I needed!
Got the legal documents I needed and I didnt realize there were recurring payments but they were willing to refund the billed amount after contacting them. They were very helpful.
WOnderful company to work with. Attentive to customers needs. Business-oriented and customer service friendly.
A friend who happens to be an attorney suggested I utilize Legal Templates to obtain a document I needed. It was extremely easy and friendly to utilize. When I experienced an issue I spoke with Charles in customer service and it was resolved immediately. Impressed that there are real people who can assist!
They provide great templates easy to fill out and print. Also great customer service that respond in a timely manner.
I had submitted a request for a refund and the turn around time was excellent. Cris responded within minutes of my request. He was very helpful and courteous. I would recommend dealing with him directly. He exceeded my expectations on customer service.
I found the customer support to be very helpful in assisting me with some questions that I had thank you Lisa
I recently contacted online customer service for a refund and the executive resolved the request very efficiently.
The interaction with David was very pleasant. He was very professional, courteous, and kind. He knew what he was doing and he handled the issue very professionally.
Your company has been great in working with me on an issue that arose. The response time has been amazing, willingness to work with me for a positive resolution and not questioning me on my issue; that is rare for a company to handle a support request in that manner. Again, thank you - should the need arise to use a service that your company offers again; I guarantee yours will be who I use!
I was having issues with getting charged for a template for 2 months and Cris and the team did an awesome job with refunding me back. Amazing website, amazing team. Will be using this website in the future for sure!
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, [email protected] or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at [email protected], call us at 1-855-335-9779 or reach us via chat.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, [email protected] or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Herman! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.

