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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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Had all the pertinent information and was easy Thanks to the questions
I would definitely use again
Excellent will definitely come back for membership when I start working and open my little business God willing. Better than a lawyer and any other website that I was trying to get for the POA. Will definitely would recommend to friends.
I was able to find and print out the paper I needed, only to find out before it would let me print free, I had to put in my cc # even tho, it said no charge. Then I find out if I don't cancel right away, I will be billed $49.95 a month. I couldnt find how to cancel because everything I looked up to cancel said to go to my name in upper right corner, except there was nothing there until next day. I would have been willing to pay for the paper I printed out, but that was not an option. Ive been hit with Fraud several times and I really hate leaving my cc out there for more fraudsters.
I needed a form for one-time use. The site was easy to use. Canceling the subscription during the free trial period was easy and straightforward. They do what they say they will do. If I had an ongoing need for document creation I wouldn't hesitate to be a subscriber.
I was having difficulty creating a Child Travel Consent Form. However, this website made it so much easier for me. It was very easy, and convenient. Thank you!
Thank you so much, Sara, for sharing your positive experience! We're delighted to know the process was easy and convenient for you, and we truly appreciate your kind words. It’s a pleasure to support you whenever you need assistance.
Product was good, site was easy to use. The monthly fee is astronomical compared to what you actually receive and how often an average person would use it in my opinion.
Hello Brandon, thank you for sharing your honest thoughts – we truly appreciate the candid feedback about value and usability. We’re continually looking for ways to enhance both our services and pricing structure to better meet diverse needs, and we'd welcome a conversation to explore options that might suit you more precisely in the future.
The form was not correct for Missouri. Luckily the person at the recorders office was able to cut and paste and fix the form so I didn't have to redo them.
It was easy to use the site.
Karla, thank you for sharing your experience and thoughtful feedback. We're glad our site was easy to use, and we appreciate you letting us know about the form for Missouri – your insight helps us improve. Please don’t hesitate to reach out if you need any future assistance!
I have used this to handle some critical PDF-related tasks, and it was a total lifesaver. The platform is incredibly intuitive, making it easy to create, download, and print professional documents in minutes.
Here's why I'd recommend it:
Effortless PDF Editing: Their PDF Editor made it simple to convert and edit files in one workspace without needing extra software.
Professional Quality: The documents are drafted by licensed attorneys, so they felt reliable and legally sound for my specific needs.
User-Friendly Interface: I didn't have to spend hours researching how to draft a contract; the step-by-step guidance turned my answers into a ready-to-use form instantly.
It's a fantastic resource for anyone needing to manage legal paperwork quickly and professionally."
Thank you, Satish, for sharing such a detailed and positive experience. We're glad our platform made handling your critical documents straightforward and trusted—your feedback motivates us to keep improving and providing solutions that save time and reduce stress. If you ever need further assistance or have ideas on how we can serve you even better, don’t hesitate to reach out.
This app was great for me. It was very easy to make the leases, questions were right on point, and everything is organized well. I would have no problem to use it again. I recommend this to others.
Thank you so much for your kind words, Stavella! We're thrilled to hear that the app made creating leases easy and clear for you, and your recommendation means a lot to us. Looking forward to supporting you again whenever you need us!
Very thorough and reasonable legal templates for a rental agreement. It was easy to plug in information to the form, download, and modify as needed.
Dana, thank you for sharing your experience! We’re thrilled the templates made your rental agreement process straightforward and flexible—our goal is always to make legal steps easier and clearer for you. Please don’t hesitate to reach out if you need anything else.
Avoid This Trap – Sneaky Auto-Charges and Zero Refunds Even When You Never Used the Service
LegalTemplates.net is a textbook example of a "free trial" scam dressed up as a legitimate legal document service.
They lure you in with promises of easy, attorney-drafted templates (which, by the way, you can often find better alternatives for free or cheaper elsewhere). But the real catch is buried in the fine print: a 7-day "free trial" that automatically converts to a recurring $49.95/month subscription unless you cancel exactly within those 7 days. Miss it by even a day—due to life happening, forgetfulness, or simply not needing the docs after all—and they lock you in.
In my case, I signed up under extreme circumstances: I was about to donate a kidney in just 3 days and needed advance directives/power of attorney docs "just in case" for my spouse. The stress was immense, and yes, I forgot to cancel during the trial window. Turns out we got solid documents elsewhere for free, never finalized anything from LegalTemplates.net.
They still charged me for **two full months** (~$100 total) and flatly refused any refund or credit when I contacted support. Their response, Sorry but it's in the contract. After this review shows up, they will offer a generic reply they slap on every negative review to maintain the illusion of good customer service. Meanwhile, hundreds of similar complaints flood BBB (274+ in recent years) and other sites about unauthorized charges, refused refunds, and cancellation difficulties.
Their EULA is crystal clear: all sales final, no refunds, you're on the hook no matter what unless you remember to cancel in time. They don't care about good faith, extenuating circumstances, or building long-term customers. If you forget or life gets in the way, tough luck—they pocket your money happily.
This isn't customer-friendly; it's predatory. Save your screenshots of everything (signup, trial terms, cancellation attempts), dispute the charges with your bank/credit card immediately, and steer clear entirely. Better yet, use AI tools like Grok, ChatGPT, or free resources from reputable sites (e.g., state bar associations, Rocket Lawyer trials with clearer terms, or even plain Google searches for public-domain legal forms) to get what you need without the risk of surprise $49.95 hits.
I paid $100 just to learn this lesson and leave this warning: Stay far away from LegalTemplates.net. Your wallet and peace of mind will thank you. I would post a receipt but they don't email anything saying they charged you! (diabolical)
Thank you for taking the time to share your experience. We are truly sorry to hear about the stress you were under at the time, and we sincerely wish you a smooth recovery and good health following your kidney donation.
We want to clarify a few important points. Our 7 day free trial and automatic renewal terms are disclosed during sign up, on the checkout page, on the sales receipt, and in our Terms of Use. A confirmation email and receipt are sent when a subscription converts to a paid plan. We understand that during difficult life circumstances, these details can be easy to miss, and we regret that this caused frustration.
While we are required to apply our billing policies consistently, we do not take lightly situations involving extenuating circumstances. We encourage you to reach out directly to Betty at [email protected]
so we can review your account one more time and ensure everything was handled correctly.
We appreciate candid feedback, even when it is critical, as it helps us improve how we communicate and support our customers.
Awesome was in lunch needed a contract and legal templates was exactly what I needed within a short time frame got professional contract.
Thank you for your feedback. We’re glad LegalTemplates helped you get a professional contract quickly when you needed it.
I used the trail plan and I would suggest it to anyone that need well formated, easy to use, self-explanatory documents. Only needed it for a few days but will definitely come back if I need more.
Thank you so much for taking the time to share your positive experience, Juan. I'm glad the trail plan met your needs with clear and handy documents—looking forward to supporting you again whenever you need additional assistance. Your recommendation truly means a lot, and we’re here to help whenever next time arises.
Love the service it's just that I don't need long-term. All I needed was just one template and got it and it was great thank you so much.
Thank you for your feedback. We’re glad the service worked well for your needs and that you were able to get the template you needed.
We just started our business and are struggling. Truly needed help creating our operating agreement so we could open a bank account, we are a small cleaning business and didn't feel the need to have one but the bank has to have one. This site truly meant what they advertised. Thank you so much!
Steven, thank you for sharing your experience—we’re glad we could support you through this important step for your cleaning business.
This company charged my card without my authorization after I canceled the 7‑day trial. I never subscribed, yet they billed me four days later and refused to refund me.
Customer service is terrible—just scripted replies, no real help, and no accountability. This feels deceptive and unprofessional. I would advise others to be very cautious.
We’re sorry to hear about your experience and understand how frustrating this must feel. This is not the experience we aim to provide. We’d like to review your account and transaction details to clarify what happened and see how we can help. Please reach out to our support team directly with your email and any relevant details so we can look into this further.
La recomiendo para hacer contratis legales es muy completo. Y fácil de usar.
Gracias por su recomendación. Nos alegra saber que le resultó completa y fácil de usar. Apreciamos mucho su comentario.
Very user-friendly templates. I found the pre-written examples very helpful. Worked just the way I wanted. Sorry I canceled the subscription but mine was just a one-time issue.
Thank you for your thoughtful review. We’re glad the templates and examples worked exactly as you needed, and we appreciate you trying our service. We’re always here if you need us again.
It worked really well however it said it was free and I ended up paying a trial subscription in order to print a document that I had spent 30 minutes on preparing
Thank you for sharing your experience. We’re glad the document worked well for you, and we’re sorry for any confusion around the trial and printing access. We appreciate your feedback and will take it into account to improve clarity going forward.
It was easy and quick to help getting the right document for my issue. I cancelled because I don't need it, but if I did, this is a great software.
Thank you for your kind feedback. We’re glad it was easy and quick to find the right document, and we appreciate you recommending the software for future needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for sharing your wonderful experience, Theresa. We're glad to hear the process was smooth and met your needs so well — your trust means a lot to us, and please don’t hesitate to reach out if an ongoing subscription becomes a better fit in the future!