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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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I needed a Durable POA for MN on very short notice. I was able to fill in the info, print it out and get it signed and notarized all in an hour. So Grateful!
Being able to find, fill out & print a Small Estate Affidavit was very helpful. I need to finish the process with getting it notarized & then to the bank.
I will use them again as the need arises.
And it was easy to cancel on 1/29/2026
Thank you
Thank you so much for your thoughtful review! We’re glad the Small Estate Affidavit was helpful and that the process was easy for you. We appreciate your kind words and look forward to helping you again if the need arises.
I needed to make a couple of changes to my will which was written over twenty years ago. Thought i would have to have a completely new one made but found i could just use a form from this site to make the change at little to no expense.
Thank you for sharing your experience! We’re so glad to hear you were able to update your will easily and affordably using our forms. That’s exactly what we hope to make possible for our users. We appreciate your feedback!
Unable to get files to download on my IPad or IPhone. Worked with chat support which was not good and very slow to respond. They had to email me the pdf file. The bill of sale I created was poorly formatted with a whole page blank that had to be included in the document when being submitted to the state agency. Strongly would not recommend!
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you had with downloading files and the formatting issues you encountered. This is not the experience we aim to provide, and your feedback has been shared with our team so we can work on improving both performance and document formatting. We appreciate you trying our service and letting us know where we can do better.
I tried LegalTemplates for a specific reason and they didn't disappoint. Very user friendly and I will definitely come back if I need anything.
Thank you for your kind review! We’re happy to hear that LegalTemplates met your needs and that you found the platform user-friendly. We look forward to helping you again in the future!
I was able to obtain the required forms. The login process is very cumbersome and difficult. You really needed to decide another way of logging in and keep it secure. The problem is probably the fact you're using Microsoft servers. Their security has never been good. They created a Unix clone. But Unix is much more secure. Typical Bill Gates copying instead of innovating.
Thank you for your detailed feedback. We’re glad you were able to obtain the required forms, and we appreciate you sharing your thoughts about the login experience. Your comments have been shared with our team as we continue working to improve usability and security. We value your input and thank you for taking the time to let us know.
The site was very user friendly and the documents were easy to complete with great pricing should you want to retain their services beyond the free trail period, and they make it very easy to cancel your trial should you choose to do so.
Thank you so much for your kind review! We’re happy to hear you found the site user-friendly, the documents easy to complete, and the pricing fair. We’re also glad the cancellation process was smooth for you. We truly appreciate your feedback and support!
Needed Durable Power of Attorney for my parents. Site provided State specific form and clearly noted where I was to personalize the form. Tremendous resource. Very helpful. Recommend without reservation.
Thank you so much for your wonderful review! We’re glad to hear the Durable Power of Attorney form was exactly what you needed and that the state-specific guidance was helpful. We truly appreciate your recommendation and support!
After paying for the transcript service I went to the schools website and was able to obtain the transcript. I am not sure if i Paid 7.50 of 15.00 dollars using this service but it was not needed and I had to pay twice. To the school and this service.
Thank you for sharing your experience. We’re sorry for the confusion this caused. Our Transcript Request service generates a ready-to-send request form, but the actual transcript fee is paid directly to the school. We appreciate your feedback and will use it to make this clearer for future users.
I was in search of legal documents and this service provides several types of documents. I will use this service when legal documents are needed.
Thank you for your feedback. We’re glad you found the variety of legal documents helpful, and we appreciate you choosing our service. We look forward to supporting you whenever you need legal documents in the future.
The website is well organized and professional I would recommend this website for legal documents and contracts to friends and family.
Thank you for your kind review. We’re happy to hear you found our website well organized and professional. We truly appreciate your recommendation to friends and family.
I signed up for the 7-day free trial with LegalTemplates.net to access some legal forms. I canceled the service on the eighth day, just one day after the trial ended, because I no longer needed it. Despite canceling promptly, they still charged me $49.95 for the next billing period.
I reached out immediately to request a refund or partial refund, explaining that I canceled only one day late and had not used the service at all beyond the trial period. I also explained that I never received any reminder that the trial was ending or that I would be charged. Many companies send a courtesy notice before charging, but LegalTemplates.net did not.
Their response simply referenced their billing policy and refused any refund — even though the annual subscription is $119.88 (about $0.33 per day), making the $49.95 charge for a single day seem excessive and unfair.
Pros:
Wide selection of templates available during trial
Cons:
1. No reminder before charging at the end of trial
2. No goodwill refund even when cancellation was just one day late
3. $49.95 charge feels disproportionate
Overall, I expected better customer service and fairness. I would not recommend relying on the free trial without strict reminders — and I was disappointed that they would not make an exception for a very minimal post-trial period.
Thank you for sharing your experience, and we’re sorry to hear about the frustration this caused.
We’d like the opportunity to review your case more closely. Please email Betty directly at [email protected]
with the email address used to sign up, and we’ll be happy to take another look at your account and billing details.
We appreciate you bringing this to our attention and look forward to assisting you further.
The only thing about this website was this I thought it was free for 7 days I got charged $1.00 which isn't a lot of money it's just that you the web says it is FREE not so If I am being charged.
Thank you for your feedback, and we appreciate you bringing this up.
We understand how this can be confusing, and we’ll share your feedback with our team so we can make this clearer on the site. If you have any questions or need help reviewing your account, please don’t hesitate to reach out.
I found the site very easy to use and follow. The thoroughness of the walk-throughs and of its library is better than other platforms I've used in the past.
Thank you for your thoughtful review. We’re glad to hear you found the site easy to use and that our guided walk-throughs and document library stood out compared to other platforms you’ve used.
We truly appreciate your feedback and are happy LegalTemplates could support your needs.
Recently becoming a landlord, I needed a proper lease agreement written. LegalTemplates has been so user friendly and provided me with exactly what I needed! Appreciate the trial and the options available!
Thank you so much for your review. We’re glad to hear LegalTemplates made it easy to create the lease agreement you needed and that the trial and available options were helpful for you.
We appreciate your feedback and are happy we could support you as you start your journey as a landlord.
LegalTemplates was instrumental in helping me quickly and easily craft the exact contractual documents I needed to facilitate the purchase of property. Its step-by-step process tailored to the exact locality covered everything I needed, saving me headaches and considerable time and expenses it would have cost had I used a legal professional.
The five stars is totally earned.
Thank you so much for your thoughtful and detailed review. We’re thrilled to hear LegalTemplates helped you quickly and easily create the exact documents you needed and that the step-by-step, locality-specific process saved you time, effort, and expense.
We truly appreciate your trust in our service and are glad we could support you with such an important milestone.
This sight was very helpful in creating an accurate legal document ready for execution. Suggest exporting it in Word format to you can make necessary little tweaks to the form. Very please with the document it produced.
Thank you for your thoughtful review. We’re glad to hear the site was helpful in creating an accurate, execution-ready legal document and that exporting to Word made it easy to add your final tweaks.
We truly appreciate your feedback and are happy the document met your needs.
Was able to write out in very simple terms an agreement beneficial for all parties
And it was accepted openly by all parties.
I say that worked out very well thank u legal templates.
Thank you for your kind feedback. We’re so happy to hear the agreement was easy to create, worked well for everyone involved, and was accepted by all parties.
We truly appreciate you choosing LegalTemplates and are glad we could help make the process simple and effective.
Easy to use and create a legal document, however, a watermark was placed on the document that you will have to pay adobe to get removed or use their free trial -- which you have to remember to cancel or another monthly fee. Very Frustrating.
Thank you for sharing your feedback. We’re glad to hear you found the document easy to create, but we’re sorry to hear about the frustration with the watermark.
Just to clarify, documents downloaded directly from LegalTemplates do not include a watermark. If a watermark appeared, it was likely added by a third-party PDF viewer or editor (such as Adobe) when the file was opened or saved using their tools.
If you’d like, we’d be happy to help you download a clean copy of your document or guide you on how to avoid this issue. Please feel free to reach out and we’ll make sure you get what you need without extra hassle.
I didn't use all the features, but I was in DESPERATE NEED! It was 12 pm, and I needed to submit my mom's tax forms for a scholarship. I was prepared, I submitted my amazing transcript, filled out all the forms about my activities, and the college I would want to go to. I downloaded my taxes and went to submite but I ran into a problem. My file was too big, and they needed it to be about whatever megabytes for them to take it. I started panicking. The deadline is 1 pm, and it's 12:50. I'm searching and searching for a free website to compress my file. I am a high school student, I don't have a job, and I can't pay 19.99 right now. I NEED THIS FILE COMPRESSED ASAP! Until I come across LegalTemplates. At this point, I have no choice but to try it out; time is ticking! I hurry and submit my file, praying to the LORD that this file would be submitted. I used their free trial that didn't hurry and take the few dollars from my account. Compressed my file and submitted my scholarship application. The time was 12:58 pm, and I made it. Now I'm not saying to compress files at the last minute because your Wi-Fi could crash at any time, but... LegalTemplates sure know what they're doing, and I will be using them from now on.
Thank you so much for sharing this, and wow, what a story! We’re really glad we could help you in such a stressful moment, and congratulations on getting your scholarship application submitted in time. That’s an amazing accomplishment, especially under pressure.
We’re honored that LegalTemplates was there when you needed it most, and we’re wishing you the very best with your scholarship and your future plans. If you ever need help again, we’ll be here for you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your wonderful review! We’re really glad to hear everything worked out so quickly and smoothly for you. It means a lot to know we could help when time mattered most. We truly appreciate your support!