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LegalTemplates

4.5

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Refund
June 8, 2018

They were very cooperative and professional when dealing with my refund. The trial period was over and a debit from them came out of my account. I called them and they took care of it right away.

Date of experience: June 7, 2018
Georgia
1 review
0 helpful votes
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This site has any legal document you could want and allows you to customize it your specific needs. If looking for a quick document to suit your needs, I recommend this company!

Date of experience: June 6, 2018
Germany
1 review
0 helpful votes
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In my dealing with LegalTemplates, they took every opportunity to make the process go smoothly and accommodate my needs. I used their services to draft a quick legal document, and it looked very professional.

Date of experience: June 4, 2018
Texas
1 review
0 helpful votes
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ANY LEGAL TEMPLATE
June 5, 2018

BEST WEBSITE TO USE FOR DOCUMENTS, EASY TO USE AND FOLLOW., IF ANYONE EVER NEED TO USE THIS COMPANY I TRULY RECOMMEND IT.

Date of experience: June 4, 2018
Washington
1 review
0 helpful votes
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I misread that their free trial was only for two weeks, but I let them know of my situation and they were prompt to reimburse me. For the product and site itself, I found it very easy to use. The site is modern and you can create great templates within minutes. Highly recommend!

Date of experience: June 4, 2018
Texas
1 review
0 helpful votes
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I used this LegalTemplates for a business partnership agreement and it was so easy, detailed and perfect for my small business. I also made a mistake on my billing option and without hesitation they corrected it for me and took great care of me. I would use this service again (if needed) and highly-recommend them over other legal template services.

Date of experience: June 1, 2018
Tennessee
1 review
0 helpful votes
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Nothing
May 31, 2018

I was charged a fee when I cancelled days before I was charged the template was great me myself didnt quite enjoy the site but it was helpful a little

Date of experience: May 30, 2018
Tennessee
1 review
0 helpful votes
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Timely response!
May 31, 2018

Lisa was quick to return my phone calls and answered my questions clearly! She was professional and kind.

Date of experience: May 30, 2018
Indiana
1 review
0 helpful votes
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Refund
May 31, 2018

I spoke with Cris and he was very helpful and if I ever needed to use a service like this I would definitely recommend this site. Thank you for your help

Date of experience: May 30, 2018
California
1 review
0 helpful votes
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I had talked to John and explained my reason and situation for late cancellation. He is very professional to handle my cancellation of subscription, and he also toke care of my one month of refund since my family decided not to use their service at this time. Because of John's professional work and his efficiency, I have more confidence to them. I would recommend this site to others and for my future use.

Date of experience: May 30, 2018
Washington
1 review
0 helpful votes
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They are efficient in their services regarding all legal templates that you may need. Regarding their customer service, they are fast friendly and cooperative in rwgard to the customers needs.

Date of experience: May 29, 2018
New York
1 review
0 helpful votes
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Spoke with Charles, a supervisor, to get my monthly fee refunded since I had cancelled my membership. He said he will try to expedite. Will change rating to 5 once refund is processed

Date of experience: May 25, 2018
Arizona
1 review
0 helpful votes
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Ask for paper bills. Once you realize that you are charged for the service
Even if you are not using it.

Date of experience: May 25, 2018
Illinois
1 review
0 helpful votes
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Great company found everything I was looking for and I will recomand them to everyone. When I was looking for for legal documents for my tenants I was able to find and feel out on the spot either easy guidance of the customized template

Date of experience: May 25, 2018
New Jersey
1 review
0 helpful votes
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Great templates that are easy to fill out, and a large selection too. And customer service is quick to respond to questions or billing issues. Would definitely use the service again.

Date of experience: May 23, 2018
Maryland
1 review
0 helpful votes
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Awesome
May 23, 2018

This company is very knowledgeable when it comes to different legal forms and professional services. The contracts that you receive are all legal and helpful

Date of experience: May 22, 2018
New York
1 review
0 helpful votes
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I was very thankful that John was so friendly on the phone and very helpful with my concerns. He answered all of my questions and got me help with my problems right away

Date of experience: May 22, 2018
Arizona
1 review
0 helpful votes
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Easy step by step
May 23, 2018

Length of time to compleate is somewhat lengthy. Allowes you to add your dates on there instead of creating a template thats locked for a year, you can create your own length of time ex 1, 2, 3, 10 Years. Various of Different forms and options to choose from

Date of experience: May 22, 2018
Washington
1 review
0 helpful votes
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I recently used legal templates for a rental agreement lease. The lease was very easy to obtain and came out looking very professional. I had no issues when using this lease. And the customer service I was given buy legal templates was very professional and quick. Also my representative Chris was very quick to respond and help me with anything that I needed. I will definitely be using them again.

Date of experience: May 21, 2018
New York
1 review
0 helpful votes
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Legal Templates provides very easy, user friendly customizable legal documents. Cancellation of their trial service was uneventful. The chat representative was very helpful and courteous. Likewise, my email communication was handled expeditiously.

Date of experience: May 21, 2018