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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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I had an amazing experience. It seemed simple to use; all you had to do was fill in the blanks, and within minutes, you had a polished template. This website gave me just what I needed. Strongly advised.
After I finally figured it out it got me what I needed, and thank you for not making it near impossible to cancel
Glad to hear you got what you needed! We also appreciate your feedback and are happy the cancellation process was smooth for you.
Great site just didn't end up needing it at this time. I will definitely recommend to anyone that needs to make any legal documents.
Thank you for your kind words! We’re glad you had a great experience, and we truly appreciate your recommendation. We’ll be here anytime you need documents in the future.
Getting signed on for future subscriptions
Why not just be honest and say it up front rather then advertise free and then want to charge?
Thank you for sharing your feedback. We’re very sorry for any confusion about our pricing. While we do offer a 7-day free trial, a credit card is required for uninterrupted service, and the subscription details are shown during sign-up and checkout. We’ll forward your feedback to our team to ensure we make this clearer moving forward. If you’d like, please contact me directly at [email protected], and I’ll be happy to assist further.
I am no legal expert. However, I choose not to use an attorney if I can avoid it. I am retired and live on a fixed income. I recently sold my primary residence and needed to remove my present month to month tenant so that I could reclaim the property to move back into. The Legal Templates worked perfectly.
Thank you for sharing your experience. We’re so glad to hear that our Lease Termination template helped make the process simple and affordable, especially during such an important transition. Your feedback means a lot, and we’re honored to be able to provide a solution that supports your needs.
I was going out of town and realized I needed a medical consent form for my daughter, Legal Templates was so easy to use and generated a form for me in minutes. Trustworthy site, highly recommend!
Thank you for sharing your experience! We’re so glad our service helped you quickly get the medical consent form you needed—safe travels, and we truly appreciate your recommendation!
The web site was easy to use but the document was difficult to edit. I had to get a friend that is computer savvy to help me.
Thanks for sharing your feedback! We’re happy to hear the site was easy to use, and we appreciate your note about editing difficulties. We’ll review ways to make the editing process smoother so it’s more accessible without extra help.
Great website to do what you need. Thx abunch. I needed something to get and they had it and helped me do what I needed to do..
Thank you for your kind words! We’re glad to hear our website had exactly what you needed and that we could help you get it done smoothly.
The forms were easy to fill out and save me and my wife so much money and hassle. This is the best online legal sevice around!
Thank you for your wonderful feedback! We’re thrilled to hear the forms were easy to use and helped save you and your wife both money and hassle. We truly appreciate your support and are glad to know you consider us the best online legal service around!
Gave me exactly what I needed. I needed a lease for a bedroom im renting. It was detailed and perfect. Thank you
Thank you for your kind words! We’re so glad the lease template was exactly what you needed and that it worked perfectly for your bedroom rental.
Took the stress off my shoulders. I now feel legally safe in all my leasing ventures. Using this site for all my legal document needs. Super convenient
Thank you for sharing your experience! We’re so glad our service took the stress off your shoulders and gave you peace of mind in your leasing ventures.
I got a tad frustrated with the Legal shops in my area wanting $500 for a consult even though I knew what I wanted in services, which would have been another fee. So i researched various areas of law within my State and choose to use LegalTemplates instead. I THANK YOU for a great service and product. Every document created thus far has passed requirements from the entity receiving them.
Thank you so much for your kind words! We’re glad LegalTemplates helped you save time and money while meeting all the requirements for your documents.
Easy to use, really professional product. It addresses all the aspects of the desired results of the documents.
Thank you for your review! We’re glad you found the product easy to use and professional.
Its quick and easy to use. Gets the job done. Needs the minimum information and guides you thru the process.
Thank you for your review! We’re glad you found it quick and easy to use.
I was easily able to find a template for my situation. However, it was not easy to see that the documents could be edited in Word. I'm very computer literate, but had to stumble upon the Word option. I unsuccessfully tried using the PDF editor. If editing in Word was obvious, I would have given you a five star rating.
Thank you for your feedback! I’d love to better understand your experience so we can improve. Could you let me know which part of the template on the PDF editor you were trying to edit? You can email me directly at [email protected] so we can help make the process smoother for you.
Easy to use. The form was readily accepted by the relevant agencies. Would have cost $250 if I had used a lawyer. Easy to cancel as well.
Thank you for sharing your experience! We’re so glad you found the process easy, cost-effective, and straightforward to cancel.
Great product, user friendly and so many things to offer. Price is a bit high for me as I am not making money with it to keep it up. If you are, it truly is a wonderful tool.
Thank you for your feedback! We’re glad you enjoy the product and find it user-friendly. We understand your concern about pricing and truly appreciate your support.
Using this on a mobile device may not be recommended. Looking for a simple template with low cost and ease of use. Created the document with no problems but found entering the e-sign challenging.
Thank you for sharing your experience! We’re glad you were able to create your document easily. We’ll review the e-sign process to make it smoother, especially for mobile users. Could you share which part of the e-sign step was most challenging? This will help us improve. You can email me directly at [email protected] so we can help make the process smoother for you.
Very easy to use and produces a thorough lease document. If this were not a one-time need, I would certainly subscribe to LegalTemplates.
Thank you for your kind words! We’re happy to hear the lease document worked well for your needs. If you ever need more documents in the future, we’d be glad to help again.
Easy to use, has all the features that I was looking for, and overall a great experience. I would highly recommend.
Thank you so much for your wonderful feedback! We’re glad the service had all the features you needed and gave you a great experience. We truly appreciate your recommendation!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re so happy to hear you had an amazing experience! Thank you for recommending us—we’re glad the process was simple and gave you exactly what you needed.