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Legacybox Reviews Summary
Legacybox has a rating of 2.5 stars from 827 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Legacybox most frequently mention customer service, thumb drive and poor quality. Legacybox ranks 4th among Video Converter sites.
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My memories in '90s came back with great quality digital DVD. It took 4 months to get them, but worth to wait.
Lots of laughs and a few tears watching my old movies.
Easy process to get my items out. The wait time seemed long, but this was stated in the beginning process. Everything was returned with the new items. I would recommend paying the little extra to get a extra copy of everything. I like the items being numbered so I can make a list of and short summary of each item for reference. Will be using Legacybox again.
Easy to communicate with and my order was ready when I needed it. What a great service you provide, Legacybox!
The entire process was easy and reliable...and worked just as the company says it will. It's not the world's fastest process, but they get it right and your materials get returned safely to you. A bit costly, but again, they're safe and reliable.
It was such a Blessing to looks at all the memories that I had not been able to watch
I'm so happy with all of my films we're downloaded with excellent care and to my perfection. No doubt legacy box is the only way to go
A great job was done on our 30 year old camcorder tapes. Very good quality.
Converted an audio cassette to a CD and everything worked fine.
I couldn't be happier with my experience. I was kept informed of every step of the process. I would definitely recommend to others.
Never ever trust your memories to Legacy Box. 60 years worth of pix and videos were lost on return. The $30 insurance is vague with no details provided. Customer service is terrible. All our original videos are gone, and they haven't held up their promise to insure everything for $1000.
From start to finish Legacybox was great to work with. Their communication during each step of the process was so helpful. I never felt forgotten. The materials I shipped were returned with care. My digitalized results were perfect.
I had a VHS tape with my parents winning a car on the Price is Right in 1995. They are both deceased (Daddy 2020; Mommy 2022). Legacybox was able to restore the VHS tape and make a DVD. They did a very good job because the VHS tape was old; however, I was able to view my parents on the entire show and relive our family history!
Followed all the steps to send film in for processing. When product was returned not all film transferred. Tried numerus times via text and message through their site but it has been 6 days with no return response from them. They take your money but don't deliver the product. Very frustrating and disappointed in the company.
My third order is in the process of digitizing at this time. The first order was sold, there was a lot of empty space but hints of family activities that showed up faintly. I haven't gotten to preview the second order due to holidays, etc. My third batch of films and video is almost finished. I'm glad I took advantage of Legacy's process. My family now has memories that would have been lost; but now are available for future generations.
We Love our Legacybox! My mother died a few years ago, so I found all our old videos for 75 years and have them digitized for Dad. He's been looking at them for weeks, and we enjoy every minute as each family member also enjoys. Thank you LegacyBox for giving my dad his years back.
I was a farmers wife and enjoyed the farm life and especially the animals. I wanted to be a vet and this was the closest I could get. I did plenty of vet work on the farm. Delivering calves, foals, puppies, kittens, goats' sewing up cuts, teaching animals not to fear people and so much more. I was given the opportunity to share animal births with children, with their parents willing participation.
There is so much to farming besides shoveling animal poo. Some is fun, some sad when an animal has to be disposed of for it's relief from pain. We raised meat animals and that too was something one had to learn to accept as farm life. It's not easy.
We sold goat milk to parents of children that couldn't survive on anything else including formula. The Hospital sent parents to the farm to see how we kept our animals and see how clean they were kept.
It was hard work and 24/7. Week ends spent shoveling out pens. Summer spent putting in hay and getting ready for winter. The fall was time for putting meat in the freezer. We raised our own chickens, pork, beef, and shevon, turkeys. We put venesin in the freezer and canned it too.
Most of these things ore on film. I can look back and remember it all as well as relive it all.
Thank you for the good work. I still haven't looked at all of them yet. Jean Eimers
The best. Digitized what I needed and when I needed it.
I found 41 rolls of old 8mm films. Wasn't sure they were still recoverable, but Legacy did a good job of restoring them. Our family and friends have really enjoyed reliving the 60's again. It is also wonderful to have them as we remember our time with those who are no longer with us.
From the business
Legacybox is an all-in-one, mailed kit to preserve what matters most. It is the easiest, simplest, most beautiful way to preserve your outdated tapes, film, pictures, and audio recordings digitally. Just fill Legacybox with your tapes, film, pictures, and audio. Send it in and we'll send it back with your memories preserved on thumb drive, digital delivery through Legacybox Cloud™ or DVD.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members