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Legacybox Reviews Summary
Legacybox has a rating of 2.5 stars from 827 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Legacybox most frequently mention customer service, thumb drive and poor quality. Legacybox ranks 4th among Video Converter sites.
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I purchased this for my mom for Christmas. She loved it. I'm so happy that we have access to our family videos in a digital format now. We can actually watch, edit, re-live, and enjoy them now! I highly recommend this service and will be using it again.
Legacy Box provided everything I needed to ship my VCR tapes and they kept me informed throughout the process. I would highly recommend their services to anyone who wants to preserve their cherished memories.
I am totally thrilled with Legacy box. I had some memories from 2007. I was afraid they had been lost to the ravages of time. Legacy box was able to bring them to life. What a treasure.
I recently became keeper of our families home movie collection, Birthday, Christmas and just memories. I had them restored by Legacybox. I am very pleased with the results and have gotten a thumbs up from the rest of the family. They were completed in a timely manner and kept me informed all along the way. Finally the original 8mm films were returned and I am now able to enjoy them online or play the DVD's
Thanks!
This is my second time ordering and I have nothing but great reviews.
My brothers and I wanted to digitize our father's 16 mm films and Legacy made it easy to do. From the first receipt of the box, instruction manual, stickers to put on each piece of film to be digitized, sending it off in the mail to the receipt of the digitized videos; everything was easy to do.
Hello Cathy! Thank you so much for sharing this feedback with us. We are truly pleased that we were able to transfer your precious items for you and your brothers to enjoy for years to come!
My adult children were so thrilled to see the super 8 movies transformed. We have on google drive so they can see them anytime. It's a real treat. Legacy box gave me a generous coupon so I did a bunch more!
Hi Nancy! Thank you for taking the time to leave such positive feedback. We are so happy to hear that you and your children are enjoying the digital format we created for you and that we could assist you in taking care of these items in an affordable manner!
I had a great experience with legacy box. They updated me through every step they were doing. My 8mm reels were over 50 years old so it was great to see people who have passed and my children got to see their parents as teenagers.
Shipping off treasured memories on VHS tapes to an unknown location took a lot of faith and trust. But, Legacy Box exceeded our expectations with a wonderful preservation and prompt response. We will be entrusting more of our memories to Legacy Box!
I retained 8mm and Super 8 films from 50 years ago
And I placed my trust in Legacybox to produce both a thumbnail and DVD copies for me and my family.
I was very pleased with the outcome and with Darby from Customer Service with her response to various questions and follow ups. Darby is a credit to the company and for which I very much appreciated.
Several of the slides were done backward and/or sideways. I thought you would have technically to prevent that.
I love the digitatized movies. The process was well organized, completed quickly. When I had a download issue Customer Service was friendly knowledgeable and a had a UBS in the mail prompptly.! I would do it again if I found more media to digitize.
I do wish that if there was a video that was unable to record that they would have put a note on the dvd. I have a dvd that is not showing anything.
Very good communication along with providing a wonderful final result.
I have already recommended
The service to other friends.
Thanks much!
I was well informed on the onset of this service, but when the time for delivery came, I didn't know what to do. LegacyBox needs to prescribe the steps one should follow upon the successful conversion of thier materials. For instance, I recieved a notice that my package was on its way. I recieved a box of my tapes, but nothing telling me to go to a weblink to view the media in the cloud. I had to figure that out. This could be an improvement. As for quality, they did the best they could with some of my VHS tapes, but they were pretty old. Bottom Line: Quality is fine. Improve communication of steps.
Quick. Seem less. Great communication. Responsive.
Great service, great idea. I love Legacy Box from start to finish they keep you up to date on everything they are doing. Very professional and the best at what they do.
There were some dated movies attached to my VHS. Legacy Box was attentive to that and loaded them on a separate DVD. I did appreciate that extra bonus at no charge because they were not relevant for my family history.
Our company has 100s of VHS tapes that need digitizing. We have software and old VCRs with which we tried transferring the tapes ourselves. Trying to do it ourselves was time consuming and labor intensive. Who has time to adjust tracking and take each individual VHS tape and transfer it? Legacybox! Not us! The value and quality of their work made it an easy choice, especially the 2nd time around!
From the business
Legacybox is an all-in-one, mailed kit to preserve what matters most. It is the easiest, simplest, most beautiful way to preserve your outdated tapes, film, pictures, and audio recordings digitally. Just fill Legacybox with your tapes, film, pictures, and audio. Send it in and we'll send it back with your memories preserved on thumb drive, digital delivery through Legacybox Cloud™ or DVD.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael! Thank you so much for taking time to leave such a positive review. We truly could not be happier that you selected us to preserve your memories not just once but twice.