LegacyboxReviews 827

This was my first and likely only experience converting old film to digital but I found the process very easy. Legacybox kept me informed throughout the process and did what I think is as good a job as possible. The final product is somewhat grainy and to my dismay, those old films are every bit as boring as when I first shot them. I do a pretty good job editing still photos but am a novice in video editing. Without some serious editing, I think the digital version of those old films will hold little if any interest. But that's not Legacybox's fault. They run a very well organized operation and I would recommend them

I didn't mind that it took 5 months but what I do mind is that I paid a lot of money and didn't get much in return. The quality is very poor and no it isn't my tapes. Example, I have 3 mins of video and 2 hours of blue screen. Complete and total waste of my money. I sent in almost 20 cassette tapes, most are only mins of actual film and the rest blue screen. If I take the tape and put it in my old video recorder I can watch the video that is missing so it is there. SO UPSET and disappointed!

Address on box: 515 N Holtzclaw Ave Chattanooga, TN *******
Just got an email offer from "Kodak Digitizing Box" which sounds all too similar to LegacyBox. At bottom of offer is the above address which was the address on the actual box I sent my legacy box stuff to/received.

I wish I could give Legacybox a 5-star rating, but unfortunately I will have to add my review to the many others giving the company just one star. It took four months to get our original tapes back, along with the DVDs they made. Their excuses for the lengthy delay were that they were short staffed, it was their peak season, etc., but they assured me that my tapes were waiting in the production queue. After I finally said, "Just return our originals and refund our money," lo and behold, I got everything back in about a week. But the quality was terrible -- all the DVDs were pixelated, and one had only about 20 minutes recorded out of an hour and a half. Attempting to resolve the quality issue with them or to get a refund yielded no results. Granted, our tapes are old home movies and not A+ quality by today's digital standards, but our originals were perfectly satisfactory and certainly better than Legacybox's finished product. Perhaps they might focus more on their production and less on their constant emailing of special deals to try to attract new first-time customers. If you are considering using them, don't.

After the service you get auto billed one year later for $43 non refundable dont use ive been scamed

I purchased $125 worth os service to convert VHS tapes to a disc. Before entering my Groupon code, the cost was $159. After using my $125 discount, the cost went up to $175. Why would the cost be more when using Groupon? I used Legacybox 5 years ago to convert my grandfather's 8mm tapes and photos with success. If their policy is to charge more for Groupon users, I will not use them again.

1st set of slides were perfect - full picture and sharp -- second set of slides came back with a black border around them & not as sharp -- terrible, not a full picture -- you can't take this and go to shutterfly with them to get prints made because they will come out with a black border -- I called and was told to re-send them back in and they would fix - received my 2nd set back and they "still" came back with a black border on them causing the pictures to be smaller & they are not as sharp as my 1st set - called Legacybox and the lady told me that is the way they do it now even though it looks horrible and makes the pictures un-printable --- shame on Legacybox -- profits before quality

I ordered my movie conversions April 18th, with the hopes of giving them to my daughter to play at her wedding. Well, the July wedding came and went with no movies returned. (7 weeks with a stated return time of 4-6 weeks). Just take that bull $#*! right out of your procesing description! I thought, I will give them to my daughter for her Birthday. For sure they will come by then. NOPE! AUGUST 15TH aprox. 16 weeks, and no movies! However, after counting the number of advertisements (57 and still counting) I realized they aren't processing my movies, they are creating ads, sales, and marketing their service. WHY? YOU CANT EVEN HANDLE THE JOBS YOU HAVE NOW. I'm starting to get a visual of 2 dudes in their mom's garage, converting our movies. STEAR CLEAR! I still don't have my movies and it's August 26th. WTF? Do not respond to me with the same form response about being the "busy season bla bla bla. You Suck!

Legacybox and its staff have been most helpful to me in my first experience with digitalizing numerous almost antique 8mm family films that my father bequeathed to me before his death and asked that I seek to preserve them for the rest of my family. Considering the nature of these films and their age, Legacybox performed a first class job on coverting them. I and my children will be able to view myself and my sister as we grew up in the fifties and early sixties. Thank you!