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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I signed up for the 10% discount and never got the code. The helmet is as expected - lightweight, fashionable, sized accordingly - and gives confidence of wear.
I signed up for the 10% discount and never got the code
Website was easy to navigate Pricing was good and fast shipping I will return.
So far I've found everything I've been looking for at great prices
I feel I received a great jacket for a good price. Great, you met my needs!
Great experience, hopefully I will be able to return the one pair of boots without too much difficulty
I've dealt with this company before. Always great quality & Always a pleasure
So easy to find what you're looking for. Lots to choose from. Great quality items. Made very well. Stylish and comfortable.
I would shop here again! They stand behind their word in product description is as they say it is.
Nice shirt. Just what I wanted for my husband. Ordering was easy.
Great deerskin zipper-back gloves at a good price with reasonable shipping costs, and easy to navigate website. What could be better?
Great quality. I was weary to purchase helmets without trying them on nor seeing them in person. However the website has beautiful clear accurate detail advertising of the helmets. I received exactly what I expected
Excessive shipping costs. Although received undamaged, no effort was made to pack the face shield to prevent it from being broken. But product was exactly what I wanted and was shipped promptly. All of the transaction was well documented. Web site and ordering process was well organized.
Easy site to navigate with fair prices. They had a lot of product to choose from
Well, lets see how many weeks/months it takes to get this, before I brag ya up with my business associates! C'mon, impress me, I dare ya!
Quick and easy, fast shipping, product seems to be just what I need
Very quick, and easy for me to follow. I like the last products I ordered, and have faith that the item ordered today will be just as good!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

