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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Texas
1 review
0 helpful votes
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First Helmet
June 22, 2022
Updated review

I signed up for the 10% discount and never got the code. The helmet is as expected - lightweight, fashionable, sized accordingly - and gives confidence of wear.

Date of experience: May 22, 2022

I signed up for the 10% discount and never got the...
June 15, 2022
Previous review

I signed up for the 10% discount and never got the code

Date of experience: May 15, 2022
Tennessee
1 review
0 helpful votes
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Great store
June 21, 2022

Website was easy to navigate Pricing was good and fast shipping I will return.

Date of experience: May 22, 2022
Utah
2 reviews
0 helpful votes
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Great place, will order again
June 21, 2022

So far I've found everything I've been looking for at great prices

Date of experience: May 22, 2022
Michigan
1 review
0 helpful votes
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Good buy.
June 21, 2022
Updated review

I feel I received a great jacket for a good price. Great, you met my needs!

Date of experience: May 21, 2022

Great!
November 30, 2021
Previous review

Great! Fine.

Date of experience: October 31, 2021
Colorado
1 review
0 helpful votes
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Great experience, hopefully I will be able to return the one pair of boots without too much difficulty

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
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Satisfied Customer
June 17, 2022

I've dealt with this company before. Always great quality & Always a pleasure

Date of experience: May 18, 2022
Maine
1 review
0 helpful votes
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Lovin' Leather Up
June 17, 2022

So easy to find what you're looking for. Lots to choose from. Great quality items. Made very well. Stylish and comfortable.

Date of experience: May 18, 2022
Tennessee
1 review
0 helpful votes
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Good fit!
June 15, 2022
Updated review

I would shop here again! They stand behind their word in product description is as they say it is.

Date of experience: May 16, 2022

I would shop here again
June 8, 2022
Previous review

I would shop here again

Date of experience: May 8, 2022
Washington
1 review
0 helpful votes
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Easy
June 15, 2022
Updated review

Nice shirt. Just what I wanted for my husband. Ordering was easy.

Date of experience: May 15, 2022

Easy and wuick
June 7, 2022
Previous review

Easy and wuick

Date of experience: May 8, 2022
Virginia
2 reviews
0 helpful votes
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Exceeded expectations
June 14, 2022

Fast, not technical, easy, enjoyable and clearly no stress.

Date of experience: May 15, 2022
Arkansas
1 review
0 helpful votes
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Great deerskin zipper-back gloves at a good price with reasonable shipping costs, and easy to navigate website. What could be better?

Date of experience: May 15, 2022
North Dakota
1 review
0 helpful votes
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Leather
June 14, 2022

Great selection. Great price also perfect match with my jacket or chaps. Hadn't tried the boots yet do to work.

Date of experience: May 15, 2022
Ohio
1 review
0 helpful votes
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Fast service
June 14, 2022

Found what I was looking for and check out was easy.

Date of experience: May 15, 2022
South Carolina
1 review
0 helpful votes
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Great product
June 13, 2022

Great quality. I was weary to purchase helmets without trying them on nor seeing them in person. However the website has beautiful clear accurate detail advertising of the helmets. I received exactly what I expected

Date of experience: May 14, 2022
Colorado
1 review
0 helpful votes
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Vest
June 13, 2022
Updated review

Very easy to navigate shopping
And to order products.

Date of experience: May 14, 2022

Very easy to shop
February 14, 2022
Previous review

Very easy to shop

Date of experience: January 15, 2022
New York
1 review
0 helpful votes
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Satisfied customer!
June 13, 2022
Updated review

Excessive shipping costs. Although received undamaged, no effort was made to pack the face shield to prevent it from being broken. But product was exactly what I wanted and was shipped promptly. All of the transaction was well documented. Web site and ordering process was well organized.

Date of experience: May 13, 2022

Excessive shipping costs
June 6, 2022
Previous review

Excessive shipping costs.

Date of experience: May 6, 2022
Oregon
1 review
0 helpful votes
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Arrival on time in good shape
June 13, 2022

Easy site to navigate with fair prices. They had a lot of product to choose from

Date of experience: May 13, 2022
Kentucky
1 review
0 helpful votes
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Well, lets see how many weeks/months it takes to get this, before I brag ya up with my business associates! C'mon, impress me, I dare ya!

Date of experience: May 12, 2022
Virginia
1 review
0 helpful votes
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Gloves are great so far
June 11, 2022

Quick and easy, fast shipping, product seems to be just what I need

Date of experience: May 12, 2022
Virginia
1 review
0 helpful votes
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Very good so far!
June 11, 2022
Updated review

Very quick, and easy for me to follow. I like the last products I ordered, and have faith that the item ordered today will be just as good!

Date of experience: May 12, 2022

My first time on & using your site
May 18, 2022
Previous review

My first time on & using your site.

Date of experience: April 18, 2022

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States