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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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Australia
5 reviews
2 helpful votes
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The store has a huge assortment, you can buy everything in one place. I buy here often, the quality of products and I and my clients are satisfied) delivery is always on time

Date of experience: June 9, 2022
Minnesota
1 review
0 helpful votes
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Okay Experience
July 6, 2022
Updated review

The boots did not fit as snugly as I wished. One of the boots was looser than the other. I had to return them for a refund.

Date of experience: June 6, 2022

I wish UI could compare boots the same way I can on...
June 29, 2022
Previous review

I wish UI could compare boots the same way I can on other websites.

Date of experience: May 30, 2022
Illinois
1 review
0 helpful votes
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Easy to navigate your site and good pricing! I will definitely be ordering from you again in the near future.Iam so excited I was referred to you from a friend of mine who has ordered from you in the past! Cant wait to do future pry from you all. Thank you

Date of experience: June 6, 2022
Colorado
1 review
0 helpful votes
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Easy!
July 5, 2022

Quick and easy to find what we were looking for! And a promo code without signing up for stuff!
Once we got our vests, a few days early by the way, they fit perfect! I was a little worried but not after using their online measurement guideline and seeing how accurate it was.
F#$&ing love it!

Date of experience: June 5, 2022
South Carolina
1 review
0 helpful votes
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Shopping the website; was easy
July 3, 2022

Shopping the website; was easy. One thing missing for the boots was a choice of widths. Hopefully the Harness boots will be a wide width.

Date of experience: June 3, 2022
Tennessee
1 review
0 helpful votes
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Great Company
July 2, 2022

I have been shopping with LeatherUp for about 3 or 4 years now. Always a pleasure and easy to use

Date of experience: June 1, 2022
Mississippi
1 review
0 helpful votes
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Satisfied
July 1, 2022

Quick&easy I am very pleased both with the time it took my order to reach me and the quality of item I recieved. Well worth the money. I will do buisness with Leather Up again!

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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No pockets
June 30, 2022

Quick and easy but was not satisfied with my selection it had no outside lower pockets had to return and select a different item

Date of experience: May 31, 2022
Iowa
1 review
0 helpful votes
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Milwaukee leather
June 30, 2022

Fast shipping, great product just what I was looking for

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Outstanding Products!
June 30, 2022

Received what I ordered and great looking leather products

Date of experience: May 30, 2022
Kentucky
2 reviews
0 helpful votes
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Milwaukee leather jacket MLM1570
June 28, 2022

So far I have found what I was looking for easily and was pleased with the description and prices.

Date of experience: May 29, 2022
West Virginia
1 review
0 helpful votes
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Greatness
June 28, 2022

It is what I wanted for my 1100, they are just perfect!

Date of experience: May 29, 2022
Indiana
1 review
0 helpful votes
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Leather riding gloves
June 28, 2022

The shopping was easy. I received the gloves at a reasonable price and good delivery time. I normally wear a xl size and they seem good, a little snug but because I have pretty severe arthritis they may benefit me. Will do a ten hour ride in two days.

Date of experience: May 29, 2022
Connecticut
1 review
0 helpful votes
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Motorcycle gear
June 27, 2022

Super fast shipping. Excellent quality products. Fit as advertised.

Date of experience: May 28, 2022
Ohio
3 reviews
0 helpful votes
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Top quality products
June 26, 2022
Updated review

Leatherup has great products at great prices! This is bow my third order with them, the products are great quality and I have recommended them to everyone.

Date of experience: May 27, 2022

Great selection and prices, as well as several payment...
June 5, 2022
Previous review

Great selection and prices, as well as several payment options that were very appealing.

Date of experience: May 6, 2022
Texas
3 reviews
0 helpful votes
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Great experience
June 26, 2022
Updated review

Website was easy to navigate, the purchase was efficient, and delivery was a snap. Great product!

Date of experience: May 27, 2022

Easy to use
May 13, 2022
Previous review

Easy to use.

Date of experience: April 13, 2022
Massachusetts
2 reviews
0 helpful votes
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Everything should be this easy! Exceptional product, great price. Highly recommended.

Date of experience: May 26, 2022
New Mexico
2 reviews
0 helpful votes
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Very pleased with the Boots
June 24, 2022

Great selection of boots and great prices. Happy with arrival and very that sizes were exactly as expected.

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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Great quality
June 24, 2022

I have been very very happy with everything I have gotten from your co.
I have referred you to all my friends

Date of experience: May 24, 2022
Maine
1 review
0 helpful votes
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Motorcycle
June 23, 2022

I've ordered from leatherup and my order never came. They gave me my money back with no questions asked. I will always order from this company great customer service

Date of experience: May 24, 2022

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States