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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Quick and safe and light easy to install I used 10 by 16 rack for a platform. Connect that to my bike rack.
Hard to choose which item is best for me. So much to choose from. Great site! Still more shopping to do at Leatherup.
Hard to choose which item is best for me. So much to choose from. Great site!
Convenient and easy to navigate through the site..
Was a easy transition! Was worried about how the leather vest would fit me. But everything work out. And was a quick delivery.
Site was easy to use. Pictures, and descriptions were helpful. Product I chose was a zippered riding boot. Quality was good, but my desire was to have a boot that could be removed without my having to unlace all the time. That was not possible with the boots that I received, so I returned them. The return process went smoothly.
Fast and easy. Also the product is quality, worth the money and some.
Quick and speedy. Unfortunately I had to return the helmet because I was not happy with the latching mechanism, but the company was great about the return process.
Easy to order, abundant selection, and reasonably priced
Great online Store! Sizing charts are spot on. Quality of Milwaukee Leather is top notch.
I had to return this jacket twice do to sizing, causing me to spend $20.00 more in return fees. Then I had to sped another 10.00 to have it shipped back to me..
Great. I found the jacket that I have been looking for, and the right color.
Overall pretty good, I've always wanted a brandostyle jacket so I'm pretty excited to get it!
Site was easy to navigate and coat was as advertised. Sizes were right on but I should have gone up one size.
The vest is absolutely beautiful; however, I had to return it to get a larger size.
Great experience, easy to understand, excellent shipping time
The best price and exactly what I wanted every time I shop here.
Everything was smooth LeatherUp once again delivered everything fast ordering was hassle free no issues will order again from them when lm in need of any gear!
Easy to shop here. Well laid out website plus great phone service
Leatherup has been excellent every time. The jacket is too large, but that is mostly a personal choice... i fit between XL and XXL.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members