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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I want to try. The garment is long for me as I'm short and stocky (5'6"), but neck and chest are perrrfect! And it's stretchy denim, comfortable as can be. Will bring to my tailor - see if anything can be done. Overall, for a hunnerd bucks? Badass.
Very good service and good products for the price. I'm very happy shopping here.
Internet search kept coming back to these boots. Will post update when I get them.
I called with questions, they helped me thoroughly and quickly.
Easy to order and tracking was smooth as ice! I would definitely recommend this leather jacket to friends and family.
Priced well, easy to navigate the website and it was a jacket she really wanted. I'm sure we'll find other items to order since she is a new passenger on my bike.
Too difficult to manually enter a new cc number.
Excellent quality but the sizing ran a bit small for comfort. A large for my fiancé is typically roomy and ample. However I had to return and exchange for a larger size m.
Everything was good I got the one I wanted
Great quality products. Fast and easy service. And customer service is always very helpful
I would give a five star review but the last boots I bought we're extremely disappointing. I've been buying x elements from leather up for years. I may have ordered the wrong pair but they definitely did not hold up. The thin layer of "oiled leather". Started peeling on day one. Doesn't mean I will stop by the boots just means I have to pay attention to which one I pick.
I ordered a conceal and carry vest and it fits perfect and good quality. Will order from here again.
My second purchase. Customer phone service today was excellent.
Well designed easy to use site. One suggestion, would like to see sizing chart and also length of the vests.
Found exactly what I was looking for and the price was excellent
Love leatherup, always have good prices, website is easy too find products
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members