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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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It was very good. My chaps arrived timely and in new condition.
Text confirmation for account ID made things nice and fast thanks
Good but kinda bounces back-and-forth between PayPal and your site.
Really helpful staff. Great experience. Great quality
Great products, great folks! LeatherUp always has what I need and ships fast!
Great website. Review section was helpful in choosing size needed along with size chart.
Easy website, large selections, excellent prices,
Best place to shop so affordable
Must stop sings are not red anymore, subconsciously Drivers will now notice this
COLOR More now Then
Ever. Which Will Help.
Thanks so much and I am very excited about my jacket and gloves
Quick and easy search for exactly what you want, and the PayPal quick payment method is great.
I was under the impression that shipping was free!
Quick &Easy quality merchandise exactly what I need. Could not believe how fast I got the merchandise, will recommend Leather up to my friends, thanks guys
My size wasn't available on some products But what I did finally order is of quality rating... very satisfied with my decision
My size wasn't available on some products
This jacket was better than expected when I received it. First off, I received it in less than a week. It was suggested by the only other buyer/reviewer to order a size up. That was good advice. All my leather jackets were larges and I normally wear XL in shirts. XL was the correct jacket size for me. I was looking for this exact type of jacket but finding reviews from other sellers to be less than positive. This one fits the bill and is the best deal on a quality leather jacket in this category.
I wear a three extra large jacket, the jacket I received was more like an extra large. I returned it and ordered a 5xl. It fit a friend of mine who wears a 2XL. So the sizes run very very small
Wide selection from affordable DOT approved all the way to hi-end high quality helmets in a wide array of models, styles, and selection. I ordered a modular helmet in what I thought was a glossy Burgundy/Wine color. This would have been a perfect match to the ride I have. When received and opened at post office (very fast delivery with tracking and delivery confirmation) to inspect for damage, was pleasantly surprised to find the helmet in a Matte finish Burgundy/Wine color (which I find I prefer) and it has drawn many positive comments. I am enjoying the helmet, it's features, and how surprisingly quiet it is despite being in near full air flow.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

