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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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35,753 reviews

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New York
2 reviews
0 helpful votes
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Leather chaps
May 15, 2022

It was very good. My chaps arrived timely and in new condition.

Date of experience: April 15, 2022
North Carolina
1 review
0 helpful votes
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Happy
May 15, 2022
Updated review

Text confirmation for account ID made things nice and fast thanks

Date of experience: April 15, 2022

Good but kinda bounces back-and-forth between PayPal...
November 17, 2019
Previous review

Good but kinda bounces back-and-forth between PayPal and your site.

Date of experience: November 14, 2019
Minnesota
1 review
0 helpful votes
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Wife's birthday gift
May 14, 2022
Updated review

Really helpful staff. Great experience. Great quality

Date of experience: April 14, 2022

Really helpful staff
May 7, 2022
Previous review

Really helpful staff

Date of experience: April 7, 2022
Utah
2 reviews
0 helpful votes
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Love it
May 14, 2022

Quick and easy. Web page contained enough information to feel confident with my order.
I love the new helmet I got. Just what I wanted.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Buy with confidence
May 14, 2022
Updated review

Great products, great folks! LeatherUp always has what I need and ships fast!

Date of experience: April 14, 2022

Great products, great folks!
May 4, 2022
Previous review

Great products, great folks!

Date of experience: April 4, 2022
Tennessee
1 review
0 helpful votes
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Great website. Review section was helpful in choosing size needed along with size chart.

Date of experience: April 12, 2022
Pennsylvania
1 review
0 helpful votes
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Love leather up
May 11, 2022

Easy website, large selections, excellent prices,
Best place to shop so affordable

Date of experience: April 11, 2022
Illinois
1 review
0 helpful votes
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Red used to be it.
May 11, 2022

Must stop sings are not red anymore, subconsciously Drivers will now notice this
COLOR More now Then
Ever. Which Will Help.

Date of experience: April 10, 2022
Colorado
1 review
0 helpful votes
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Awesome products!
May 9, 2022

Thanks so much and I am very excited about my jacket and gloves

Date of experience: April 9, 2022
Georgia
1 review
0 helpful votes
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Very pleased
May 8, 2022

Quick and easy search for exactly what you want, and the PayPal quick payment method is great.

Date of experience: April 8, 2022
Oklahoma
1 review
0 helpful votes
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Leather
May 8, 2022

Overall shopping experience was great, and I love this product, & wow, the smell of fresh leather

Date of experience: April 8, 2022
Kansas
1 review
0 helpful votes
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First time buyer
May 8, 2022

Very easy and pricing very workable and not sacrificing quality

Date of experience: April 8, 2022
Minnesota
1 review
0 helpful votes
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Nice boots!
May 6, 2022

I was under the impression that shipping was free!

Date of experience: April 5, 2022
Kansas
1 review
0 helpful votes
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Good people
May 4, 2022

Quick &Easy quality merchandise exactly what I need. Could not believe how fast I got the merchandise, will recommend Leather up to my friends, thanks guys

Date of experience: April 4, 2022
Oregon
2 reviews
0 helpful votes
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Quality product
May 4, 2022
Updated review

My size wasn't available on some products But what I did finally order is of quality rating... very satisfied with my decision

Date of experience: April 4, 2022

My size wasn't available on some products
April 27, 2022
Previous review

My size wasn't available on some products

Date of experience: March 27, 2022
Iowa
1 review
0 helpful votes
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Stylish Leather Jacket
May 4, 2022

This jacket was better than expected when I received it. First off, I received it in less than a week. It was suggested by the only other buyer/reviewer to order a size up. That was good advice. All my leather jackets were larges and I normally wear XL in shirts. XL was the correct jacket size for me. I was looking for this exact type of jacket but finding reviews from other sellers to be less than positive. This one fits the bill and is the best deal on a quality leather jacket in this category.

Date of experience: April 3, 2022
New Jersey
1 review
0 helpful votes
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Sizes aren't even close
May 4, 2022

I wear a three extra large jacket, the jacket I received was more like an extra large. I returned it and ordered a 5xl. It fit a friend of mine who wears a 2XL. So the sizes run very very small

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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Images not always exact...
May 3, 2022

Wide selection from affordable DOT approved all the way to hi-end high quality helmets in a wide array of models, styles, and selection. I ordered a modular helmet in what I thought was a glossy Burgundy/Wine color. This would have been a perfect match to the ride I have. When received and opened at post office (very fast delivery with tracking and delivery confirmation) to inspect for damage, was pleasantly surprised to find the helmet in a Matte finish Burgundy/Wine color (which I find I prefer) and it has drawn many positive comments. I am enjoying the helmet, it's features, and how surprisingly quiet it is despite being in near full air flow.

Date of experience: April 3, 2022
Florida
1 review
0 helpful votes
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Super
May 2, 2022

Easy and quick very satisfied. My experience was fairly easy i would recommend this company to others.

Date of experience: April 2, 2022
Colorado
2 reviews
0 helpful votes
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Great Service
May 1, 2022

Easy to shop and find exactly what I was looking for.

Date of experience: March 31, 2022

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States