Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Virginia V.
Argentina
1 review
0 helpful votes
Follow Virginia V.
Unfollow Virginia V.
Share Review
Report Review

I ordered to 40's and
October 10, 2019

I ordered to 40's and they fit snug, I usually wear a 38-40 jean.

The legs are almost to small. Good value for the cost.

Date of experience: October 10, 2019
Kathleen Q.
Argentina
1 review
0 helpful votes
Follow Kathleen Q.
Unfollow Kathleen Q.
Share Review
Report Review

Fit perfectly. I am 6'6"
October 10, 2019

Fit perfectly. I am 6'6" and I did not have to even trim them.

Date of experience: October 10, 2019
Michelle O.
Argentina
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

Found these chaps are well
October 10, 2019

Found these chaps are well made, look great. The chart was right for me, because they fit like a glove over my jeans. Zippers all work with ease as do the snaps. Could not be happier.

Date of experience: October 10, 2019
John E.
Argentina
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

great chaps, fit was perfect,
October 10, 2019

great chaps, fit was perfect, also much softer leather than I expected, will have to trim lenght but not a big deal

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Share Review
Report Review

You just can not beat
October 10, 2019

You just can not beat the quality if leatgerup's products and the prices are incredible!!!! These chaps are made of thick quality leather joined by sturdy zippers which make them super quick to get on and off and the expandable elastic thigh section make them incredibly comfortable. Leatherup is the only place I will shop for leathers. Thanks for the quick shipping too! These were my second product from leatherup and I'll definitely be back!

Date of experience: October 10, 2019
John U.
Argentina
1 review
0 helpful votes
Follow John U.
Unfollow John U.
Share Review
Report Review

not as thick as the
October 10, 2019

not as thick as the brown ones, but hey, I look like one of the village people when I wear them without my pants......

Date of experience: October 10, 2019
Brenda G.
Argentina
1 review
0 helpful votes
Follow Brenda G.
Unfollow Brenda G.
Share Review
Report Review

I was very surprised at
October 10, 2019

I was very surprised at the fit and overall quality of these chaps . At other places these would sell for as much as 325 $. They really feel comortable and I loolforward to riding in the cold er weather now .

Date of experience: October 10, 2019
Stephanie T.
Argentina
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

Great chaps. The chaps fit
October 10, 2019

Great chaps. The chaps fit well although too long which I expected as I an only 5'7'' but a sharp pair of scissors fixed that. Im very pleased with the quality and price of these chaps.

Date of experience: October 10, 2019
Jim F.
Argentina
1 review
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

I'm 6 feet tall and
October 10, 2019

I'm 6 feet tall and wear a 38 in jeans. i ordered a 38 in the chaps they are a snug fit. I needed to open the expansion zippers to get them to fit over my jeans. the length is perfect over my boots. i use the middle buckle holes on the belt. lots of space to gain or loss weight. great buy, I will buy again.

Date of experience: October 10, 2019
Jeff W.
Argentina
1 review
0 helpful votes
Follow Jeff W.
Unfollow Jeff W.
Share Review
Report Review

Fantastic chaps. A little long
October 10, 2019

Fantastic chaps. A little long like all of the rest of the revies said, but nothing a sharp pair of scissors coul'dt fix. They are nice and heavy and really made the ride bearable in 50 degree weather.

Date of experience: October 10, 2019
Mike A.
Argentina
1 review
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Share Review
Report Review

really good quality chaps that
October 10, 2019

really good quality chaps that fit at a great price.

Date of experience: October 10, 2019
William Q.
Argentina
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

The chaps fit perfect and
October 10, 2019

The chaps fit perfect and the quality is better than I thought. Leatherup is the place I tell all my friends and family to order from. I ordered a complete leather set for my son and he is very happy.

Date of experience: October 10, 2019
Elizabeth F.
Argentina
1 review
0 helpful votes
Follow Elizabeth F.
Unfollow Elizabeth F.
Share Review
Report Review

I am a "big ole"
October 10, 2019

I am a "big ole" boy and chaps fit my waist and thighs better than any other. I just wish someone made "short" length as I have only 2 snaps of the four left after cutting them to fit.

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
Follow Diane I.
Unfollow Diane I.
Share Review
Report Review

These are just as described!
October 10, 2019

These are just as described! I bought them for my boyfriend and he loves them!!!

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
Follow Elizabeth V.
Unfollow Elizabeth V.
Share Review
Report Review

maybe a bit tight but
October 10, 2019

maybe a bit tight but leather is relaxing a bit like the leather and the look...cant beat the price thx

Date of experience: October 10, 2019
Sharon X.
Argentina
1 review
0 helpful votes
Follow Sharon X.
Unfollow Sharon X.
Share Review
Report Review

Great quality,service and fast shipping.
October 10, 2019

Great quality,service and fast shipping. Came just in time for the "Frosty Ball Run". Thanks again!

Date of experience: October 10, 2019
Nancy R.
Argentina
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Quality is very good and
October 10, 2019

Quality is very good and they fit great, except they are a bit snug. It would be better if they had lengths and leg measurements but for the money, you can't go wrong...

Date of experience: October 10, 2019
Joe B.
Argentina
1 review
0 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

These things chap my hide,
October 10, 2019

These things chap my hide, and that's a good thing.

Stop reading and just buy them already!

Date of experience: October 10, 2019
Betty F.
Argentina
1 review
0 helpful votes
Follow Betty F.
Unfollow Betty F.
Share Review
Report Review

Great, perfect fitting chaps. You
October 10, 2019

Great, perfect fitting chaps. You will not be disappointed.

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

Great chaps for the money
October 10, 2019

Great chaps for the money warm for upstate NY you can not find better quality

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States