Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
i am very pleased with my purchase. the boots are comfortable and appear to be quite durable. and the price was right.
I rec'd my pair today! I knew to adjust my size based on the many many other posts describing the 'they run large' - they're not kidding! I wear a size 8.5 and ordered a size 8.... It fit perfectly! These boots feel very comfortable right out the box - feel like they're broke in already!....., they're tuff and they are not heavy either! A good buy for the price! Strongly reccommend!
I really love 'em. Great looking, very comfortable, excellent value.
Far exceeded my expectations in quality, value and service!
These boots are comfortable!! I just got them and have worn them for the last two days. I normally wear a 10 1/2 so I ordered a size 10. They were snug for the first hour and then streached to fit my feet. The leather is excellent but look like they would suck up water and soak through, So I covered the entire boot with some Mink Oil and have walking through the snow without issue. The soles are rubber and grip well. I love these boots. I was shocked they are such high quality. If you like the looks of these boots buy them.
These were a Christmas present for my boyfriend and he loved them. I ordered his usual size and they fit perfect. Great looking boots. We are loyal LeatherUp customers!
These are truly great boots. The quality is excellent and the color is perfect. I wear a 10 1/2 shoe and these boots are true to size. I have owned my pair for over a year now and I wear them 2 or 3 times a week and they show hardly any wear. They are still as comfortable as when I first put them on.
BOUGHT A PAIR OF THESE BOOT'S AS WELL, SAME DEAL..VERY HIGH IN QUALITY, EXCELLENT FIT! WILL BUY FROM COMPANY AGAIN FOR SURE! THANK YOU FOR SELLING HIGH QUALITY ITEM'S!
These boots are great. They run a bit large. I ordered my normal size 9 and added a cushioned insole as I always do and they fit perfect. The leather is thick, yet soft, and the color is awesome. I also own the #1442 black boots, so I knew the quality is great, and these are just as good. The boots feel and fit great right out of the box. These are every bit as good as some of the higher priced boots I own. For whatever reason, shipping took (9) days to reach upstate NY. I will definitely will buy again from Leather-Up.
bought boots for boyfreind was very happy with quailty and fit loves the sole and style will diffently purchase from leatherup again great products and prices
great fit- looks good- fast shipping- very well pleased - the price was reasonable-- a short time for them to break in and comfort level improved.
I have had the boots for about 2 weeks. They are just as advertised, I ordered my regular size (11), they fit just fine. The construction appears to be very good, they do soak up the polish. I am very happy with the purchase, I believe that they are a very good value.
These are a GREAT DEAL!!! Well made perfect riding boots.I will say they run about a half a size big but if you wear boot socks,no problem!!
Awesome boots!!!
I got them for myself for Christmas and I have worn them everyday. It is true about them running a little big in size. But, who cares? Order 1 size down put em' on and enjoy!!!!!!!!
Normally wear 10 1/2 in a shoe, I ordered 10 in this boot after reading reviews, it fit perfectly. I have a narrow foot and it was confortable right ot of the box. I tried to put gel soles in them, as I do with all my shoes, but they were too tight. Great boots, definitely reccomend.
Excellent boot. I ordered a 1/2 size smaller from reading the reviews and you all were right. Can't wait for riding weather again..
Awesome looking boots! No break-in period required! Excellent product and company - super fast shipping. Excellent and easy transaction. Thanks Leather Up!
The boots were received within five days of being ordered. I ordered my normal size, as I do wear boot socks all the time. They fit perfectly, and I wore them all day on day one comfortably, and I do walk alot. The look great, and were much cheaper and just as well made as my last pair of harness boots purchased from a Harley Dealer. I did apply a good coating of mink oil especially around the stitching. It did darken the leather somewhat, which really makes then look even better.
I loved the look of these boots. Ordered size 11 and needed a size 11W but they were bot avaiable. Sent back the standard width boots, too bad, they look great!!! Would order again if available in 11W
Outstanding boots. No break in. True to size. Very, very pleased!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

