Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great bags on a budget, the brown leather adds a nice bit of individuality in a world of black accessories, good construction, they've held up well so far!
These were well worth the wait(5 months to restock) and they look fantastic. They have slim plastic inserts to help the bags maintain shape when empty, and are a welcome addition to my bike. They are not quite as wide as I am used to, so bringing home take out is a little iffy, but overall they are fantastic, good quality leather made bags. The look is unlike all the ocean of black bags you see on every Harley or V Star, and I get nothing but compliments. I replaced the rather plain conchos with more ornate ones, but that's hardly a fault.
The price is excellent, construction sturdy and I intend to buy another set "just in case", because these bags are just too awesome to only have one pair. Leather Up again offers a fantastic value for a quality item.
Quality is fine, however the photo and description says "distressed" and they definitley are not distressed.
Great buy. Looks great on my 1980 Honda cb750c. Quality of bags seems to be pretty darn good. Really sturdy. If you have a slim bike and want bags that are not real bulky, these are for you. Also matches my leather jacket, boots, vest, and tool bag I purchased from leatherup. So now I'm leathered up.
Great bags, great value.
Only ones on Kauai
Nuff Said
Ok, Here we go. I installed these saddlebags on my 2006 Softail Duece. Throw over under the seat. They would have fit better with the stock seat, however, I have installed a Corbin seat which is bigger than the stock seat I took off. So it makes for a tight fit with the adjustment on the bags opened as far as they go. I didn't have to relocate my signal lights either. I was sceptical how the brown look would go with a black seat but I think it looks fine.
Leather Up has the best prices. These bags are great..Easy to install on my Virago 750.. Good quality, tons of room inside..Didnt have to relocate anything..Tie back laces hold bags tightly in place..Did I mention great price and super fast shipping??
These bags are an outstanding value. They are well made, heavy leather. Lots of room and priced very competitively. I am getting a new Indian Scout and may put them on that bike.
For the price these bag are great. They look good on the bike and I don't expect any problems.
Great saddle bags fit great on my Vulcan 900 looks good. Wanted leather bags.
Fits my sportster perfect. Easy install looks great!
Great looking bags that fit well and look terrific on my Honda Stateline. I received them a few days after ordering them. Very pleased with the service as well as the product.
I haven't installed them yet, am waiting for the 2016 season. They look great and like custom made for my Intruder 1400. Super quality for an affordable price!
Good looking, well made, easy installation. Looking forward to many miles of service!
Best buy on the market today. They look, fit, and are made great. Fit my sportster just right.
Very nice bags, like the classic look on my 1998 Anniversary 1200 Custom Sportster! Great quality/value for the price. Very happy with purchase.
Very nice bags. They fit ok on my 1982 Nighthawk 750, a bit close to the exhaust, but there is a space. I love the color and design. They did have a bit of a rough cut on the leather edge by the zipper, but for the price I can't complain. I'd recommend them.
Greart pair of boots for the money, size is about right little big in the heel. Thanks I'll keep come back!!!
Really nice bags for the money.. Easy to fit on my 2014 FLSTFB Fatboy low. Get a lot of complimnts on how good they look.. People can't believe the price when I tell them..
I LOVE this boots. They fit just right and are very comfortable. I have bought from other fancy names before, costing me much more, only to be disappointed. I absolutely recommend these boots for: comfort; looks and above all the price. Thanks Leatherup.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

