Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The pictures of these boots don't do them justice. Just got them - felt tight when I put them on and wasn't looking forward to blisters while waiting for them to break in. 3 hours later, my feet are so comfortable, I don't want to take them off! Wow! These are very nice looking boots - quality was far better than I anticipated given the price. I highly recommend these.
Very good boot for the money. Fast shipping. You may need to raise your shifter a little as these are thick and start out stiff. Comfortable and true to size. Takes a while to break in these tough boots.
Been nuying these boots for years and they're a great riding boot and for me a daily wear as well. Comfortable and durable.
I have the harley boots just like these and these are way more comfortable and a way better price. I bought one pair and wore them all day expecting my feet to hurt, the felt great, like i have been wearing them for years!, so I bought another pair for a spare!!! AWESOME DEAL!!!
March,4,2014 Carl Stevens from Ironton ,OH
GREAT boot for the money fast shipping comfortable great fit and true to size I will buy from LEATHERUP.com again
Ordered a half size larger than I normally wear as this was suggested in several reviews. I measured my right foot and then left, going with the larger measurement order the boots. Great fit almost as if they were made specifically for my feet. Being military for 20 years I am picky about my boots. Very sturdy, good looking and comfortable, if this every wear out (which I doubt) I will again purchase from Leatherup.com
These are one of the best pair of boots I have ever owned, sizing runs a little big but otherwise fantastic. I purchase a lot of items from Leatherup and have been super satisfied with everything I have purchased.
I love these boots and would highly recommend them to any one. Excellent for motorcycle riding. It took about a week to get them fully broke in and now they are my favorite boots. Customer service was excellent as well and shipping was fast. my feet feel fully protected and I would not ride without them. Blade Indianapolis, IN
I love these boots. I recently rode a 1200 mile round trip to California and back. They are awesome!
I give my purchase 5 stars. I am very satisfied with the boots. They are comfortable and affordable. I have recommended your site to friends and will definitely be making more purchases in the future.
August 7, 2017
Richard from Bertrand, Mo.
I bought a pair of these boots. (I waited 2 years for my size). I love them. The size was right on. No need for insoles. Very comfortable riding boots. Almost no break-in. I did not rate the durability because I just got them 2 weeks ago. I have put 500 miles of riding on them. I will buy another pair, to set back. So far, I love them. Excellent boot for the price.
In the 4 years I've owned these boots they have been my favorite, but I'm giving them 3 stars because there isn't a shift pad on the toe box. After the 2nd riding season the shift lever had worn thru the stitching leaving a 2 inch opening in the seam. I sealed the split with hot melt glue and covered the area with a piece of scrap leather, which held for 2 more seasons. Even with this issue they were a great deal for the $69 I paid for them in 2013.
Nice bags. Fit well on a sportster without the relocation kit.
Bought a pair for my '05 Sportster. They look great and fit perfectly... Just threw them under the seat and just tied the supplied tie downs to the frame. One buckle was broken but functional when I got them, I ignored it and have used them like crazy. I put a ten pound sack of ice in one and hauled it home. They are big, roomy and well made, as well as look great!
I love these bags had to shorten the crosslay up but they still feel sturdily put together and they look great! Awesome leather and awesome craftsmanship! I'm completely blown away by the price!
ive gotten alot of compliments about the looks of these bags on my sportster. i think they look good too. they were easy to put on and they have alot of room. im glad i bought them. and leatherup was easy to work with.
the bags look great, great quality, great price. They helped me create that nostalgia look on my fatboy>
Nice bags- very well made. "Zip-off" feature sems handy, although I wouldn't have a use for it myself. Now if I could just find a brown seat to match!
Great bags , fit good on my 02 Mean Streak. Leather is soft and thick, looks better than pictures show. I feel they are a good value I would recommend to a friend
These bags are great. I have a Nightster and had a very hard time finding bags/hardware that would fit an XL1200N without relocating the lights and license plate, not to mention the ECM located under the seat on the rear fender. The bags look good and really complement the bike as I have a brown seat. Very sturdy, hold a lot. Love the quick-release clips under the buckles.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

