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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Very nice boots. I was worried about about getting "pull on" boots since I have a high instep and my heel always rubbed on others. I was able to adjust the strap at the ankle to make them fit better. Very comfortable boots to wear. I highly reccommend them.
Nice boots. Can't beat the price. quality is good.
Excellent boot,good price. Should order 1/2 size larger if you have a wide foot.
Bad $#*! boots, if you have a wide foot order 1/2 size larger, some break in required, i have had a lot of compliments on them. The boots are well worth the price, i will buy from Leatherup again.
I like these boots quite a bit. They run about 1/2 a size large, but some insoles took care of that problem. They are very comforatble, almost stick to my metal foot pegs, and provide me with cofidence when I ride around town. A very good buy for the money.
These boots are very comfotable right out of the box. Just ordered my regular shoe size. The straps really help give them a custom fit.
I owned a older version of these boots when I was in college and working as a bouncer. I wore these boots every night at work, and many times during the day. They held up to all sorts of trash - literal and figurative - and took quite a beating, but they help up for years. I finally had to throw them away when one blew out after years of use.... Now, about 8 years later, I finally found these again!! I bought a pair, they arrived quickly, and the newer version is even nicer than the original that I previously owned. I am extremely happy with these and I am looking forward to many years of use.... If I could I would give more than 5 stars...
Very comfortable right out of the box. I wear a 9.5 or 10. I ordered the 10. fits great. First ride I got caught in the rain. Feet were only a little wet. Rain stopped and the boots dried just fine. Good road grip even in the wet. Good quality but not heavy
Wow simply wow!! Not heavy on your feet. They feel nice right out of the box. I think they run a lil small though. Perfect for me though cuz a 10.5 is too tight, but an 11 has too much slop. I got the 11 in these and once I throw a gel insole in(personal preference) I think they will be PERFECT!! Leatherups' customer service is top notch, thank you! No complaints on these boots whatsoever, cant wait to give em the road test though!!
The look great but after being broken in they go flat from the tips...
i love the boots. they're a bit heavy, but very good. the only thing i have a complaint about is the single stitching along the zipper. my left boot has become unraveled, but i'm taking it to have it repaired before it progresses beyond repair. i'm going to have them re-enforce both both in the same area. it's a good pair of boots and worth keeping!
these fit the same as doc martins.i tuck my pants inside and my chaps fit outside. on my yellow 96 magna i get compliments on the boots and the bike. they are great a little tall at the toe i had to move my shift up a bit. even warmer then the last pair i had
I wear an 8.5 in Red Wing Work Boots, I wear a 9.5 tennis shoe (fits loose). I ordered these in a 9. They are a bit to 'squeeze' on, but once on they fit and fit right. Not too loose and not too tight. Each strap comes with three holes.....I made a fourth hole for each to really tighten them down. I have worn them every day all day for 4 days. Not 'great' for lots of walking yet...but good enough to wear and ride with all day. Need tall socks, regular socks don't cut it....the top of the boot rubs on my calf. Really my only complaint, need new socks. Seem to be of good quality and look like they will last. I assume they will get a little better if and when I need them for a long walk.
Good boots, fit true to size. A little tight to get on at first but onece broken in these are the most comfortable boots i own !
Great looking Boots. They run a bit small. I suggest you order 1/2 size largerer. I hope mine break in sure are tight.
Boots are great. Look cool and are lighter than I expected. Good quality and comfortable
After reading all the reviews, and looking for similar styles elsewhere, I found these to be the best value for the money. Ordered my size 11 and they were right on. Break-in in time was instant and my first 150 miles were like I had them forever. Great soles provide that extra traction when the pavement might be wet and the leather is strong yet flexible. I have never been disappointed by any of the products I purchase from LeatherUp. Highly Recommended!
These boots look and feel GREAT! I think that they do run a little on the small side. I usually wear a size 10.5 to 11. I ordered an 11 but the right foot was about an 1/4" to small. I ordered a 12 and I have room for an insole. The fit is great without the insole. LeatherUp had NO problem AT ALL solving this issue. This boot is of excellent quality. I just wish they were water proof but my feet will be cool in the summer for sure and it's summer here 10 months out of the year LOL. Thanks again LeatherUP!!!
I love the boots! They are functional and comfortable. They are also the best looking pair of boots I ever had. I normally wear size 9 and a half or 10. I ordered the 9 and a half and they are a perfecrt fit. Rugged sole will last and last. I highly recommend these boots!
there a great looking boot. looking at picture i was not sure at all wife said the same thing. but got them tryed them on they look great on.. they are hard to break in for me. got them water loged wore them till dry help alot. they look like the last .
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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