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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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F airly easy to navigate websites love the many different options even though it made it hard to choose…very happy with my decision this jacket is great very well made great quality material exactly what I was hoping for…I hope I don't ever have to drop my bike but this jacket should save my bacon if I do…will be ordering chaps and a melon protector in the future!
Very good, fast and easy. Really I love my vest and my chaps.
An added 1.35 for Insurify. I didn't order that. Why am I charged?
Without that caveat I'd give it a 5
The website is easy to maneuver through. Appropriate delivery time although the product was not what I had hoped for as the boots fit differently than expected
Ordering is quick and easy never looked at the product close will not do this again so if your looking for a good jacket it's not here sorry!
It's very lightweight and seems flimsy for any kind or grade of leather. I had high hopes my husband wanted to buy a motorcycle riding her but very doubtful that we will was expecting it to beat the very least a jacket you could wear in the 40s or 50s but it would have to be in the 60s close to 70° for it to do any good it's basically only fit for Looks
Hope this Jacket fits & is What I'm expecting
Made the return and replacement effortless. A pleasure to do business with!
I love the description and videos of products. Makes for easy decision making.
Product arrived promptly and as advertised. Good craftsmanship and high quality material. Too early to comment on durability. No complaints.
Coupons and holiday discount did not work. Hands got cold
Thank you I liked the web site. The only thing I would like to see is that there be more items that were made in the USA. I took a ride with my new jacket and chaps on a 40 degree day and stayed warm the entire ride.
Thank you for quickly resolving the issue! The shipping was quick, as well!
Quick and easy. Fast delivery. Exceptional quality.
Ordered from leather ups, before and like your products
Easy to navigate website. Super fast shipping, order as described, great price, awesome transaction!
Quick and easy much appreciated excellent pricing for the items I bought
No problems-fast delivery - good service - easy ordering - what more can I say
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members