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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Hard to find a pair of gloves, they're going fast!
Awesome! My gloves were delivered in a timely manner. I can't wait for riding season!
Triple A service. Would recommend to all my friends.
Great website an professional great products to choose from
The website is buggy. I just got the jacket and I'm very satisfied. It was exactly as advertised. I would like to see a size smaller on the lkm 1720. I'm a pretty small guy and the small is just a hair big. Other than that the jacket is badass. Very thick. Good protection. As advertised. Nice work
The product pages don't load worth a damn. I had to refresh the the whole shitteree several times to get to checkout. Page layout is good lots of specs and info. I like that. The interface is not so good. I will buy here again most likely but I would like to see the whole process after an overhaul.
Jake
Montana
Great selection, fast shipping great prices, easy to use website for ordering,
Very easy to use my wife loves the color/ butterflies and how it fits. Thanks happy wife
Not t particularly easy and the description not the best
Great website, good products, very easy to use. Have ordered products before and haven't been disappointed
Nice inventory. Easy site navigation. Quick billing and shipping information. Top notch all the way. Congrats.
Lots of great items to choose from. My son is so excited about his first leather jacket!
Great website very satisfied I have ordered from leather up before
Many choices and I like the way they fit over the sleeve to keep the cold air out, good for temps over 48 degrees (F)
I was shopping for new gloves this site offered great quality and great price gloves.
Easy shopping. I received my vest very quickly and in good packaging.
Quick and easy! The fit was a tiny bit tight! I'd recommend a half size up. I love the boots; the quality was way better than I had originally expected and was very happy to receive them so quick. Definitely will be making future purchases from this company
I am very impressed with your customer service. It is as good are better than almost any I have dealt with. Thank you for making it professional and easy.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members