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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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The vest we ordered is way too small. Not by a little but by a lot. Now I have to pay return shipping for an exchange. I just want my money back.
Little surprised by the size I needed according to the size chart but it fit great. What a great deal.
Site could use more customer reviews otherwise user friendly and quality items bases on my experience.
3X fits perfectly! Definitely measure your bust and waist. Am 5'8" and 178 lbs. Was worth the purchase and ready for my next! Quality product! Quick shipping was a huge plus! Thank you LeatherUP!
Pretty good just some of the sizing i didn't quite understand on the rain gear coveralls
Nice website, good prices & reviews. Gloves are comfortable and sized properly. Deerskin is soft and durable. I'll have these for many miles. Great price too!
Easy site to find products. I wanted boots, I found boots. Lots to choose from. That was the hard part. But I found a great looking boot I wanted. I bought it.
Happy With product and how fast I received my products. All items matched and were in great shape.
Always quick shipping. You also have a great selection of hard to find products. Quality is always top of the line!
Went to buy a jacket and Leatherup added ~$100 at checkout. Shady, shady, shady. Any explanation would be interesting.
Easy and great prices. Ordering fast and easy, only problem too many styles to choose from.
Easy to use, communication was excellent, knew exactly when product would be delivered.
Good selection and prices, along with special promotions and shipping. I gave it 4 stars because the product looks like fake leather upon arrival. I will update my review once I've worn them a while to see if the leather actually holds up.
Fast and easy and found what I wanted! Free shipping! Can't wait to get it!
Website was a little frustrating to navigate but nothing serious. Billing and shipping was a breeze.
Feel great. Can wait for cooler weather to find out more about them.
2 thumbs up! But I had to send one back because it was to small! I need a 2XL if you have in stock for exchange.
Great selections and prices. ALL Specifications listed on their website are 100% accurate.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members