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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Peter R.
Argentina
1 review
0 helpful votes
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Great helmet! Sizes correctly. Can
October 10, 2019

Great helmet! Sizes correctly. Can wear glasses with helmet. Sun shield is great addition!

Date of experience: October 10, 2019
Jeff W.
Argentina
1 review
0 helpful votes
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good fitting protection - like
October 10, 2019

good fitting protection - like the face guard - good in colder and windy weather. Makes it a lot warmer.

Date of experience: October 10, 2019
Jay S.
Argentina
1 review
0 helpful votes
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we had issues with the
October 10, 2019

we had issues with the ordering part of this as we ordered a XL and a Med.

We recived 2-XL helmets we used the sizing chart and my XL was too small and we had issues with the ordering dept. on returning and exchanging both of the helmets.. I had to reorder mine in a XXL and it is still I little tight.

I wanted to order a Hyper Charger from this company but I am having second thoughts. We do like the helmets but I don't believe I would order a helmet in the future without trying it on first...

Date of experience: October 10, 2019
Richard S.
Argentina
1 review
0 helpful votes
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very nice and well worth
October 10, 2019

very nice and well worth the money. I love the dual sheilds and the helmet is light weight too... highly recomend.

Date of experience: October 10, 2019
Sharon K.
Argentina
1 review
0 helpful votes
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Received my Hawk Flat Black
October 10, 2019

Received my Hawk Flat Black Dual Visor Open Face helmet promptly. I'm a new rider so this is my first foray into helmets. I gotta say, I am very happy with the helmet, the price and the ordering process at Leatherup. com.All of my motorcyle experienced friends have been impressed with the helmet and the price. One has even decided she wants to buy a blue one. I would highly recommend the Hawk helmet and Leatherup.com for all your motorcycle needs.

Date of experience: October 10, 2019
Alex C.
Argentina
1 review
0 helpful votes
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Did not like the fit.
October 10, 2019

Did not like the fit. I'm use to a half helmet and the cheek pads seemed too tight and uncomfortable. Also, the appearance was like a star wars storm trooper bubble head helmet. I returned the helmet for a credit and will buy a different product.

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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followed the size chart, helment
October 10, 2019

followed the size chart, helment size was dead on. Great helemet for Falll kept the cold off your face have been riding in wheather of 30 to 40 degrees and have been warm . the sun sheild is great during the day'

Date of experience: October 10, 2019
Jessica K.
Argentina
1 review
0 helpful votes
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I like the helmet. My
October 10, 2019

I like the helmet. My only complaint is it runs small (for me anyway). My head measures 24 in. so I ordered the X-large. It was too tight so I exchanged it for the 2XL & it is still tight on my forehead.

Date of experience: October 10, 2019
Scott Z.
Argentina
1 review
0 helpful votes
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Larry from Ohio Great helmet
October 10, 2019

Larry from Ohio

Great helmet for the price. Just what I expected. The sun visor works easily and the fit is just right.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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Comfortable. I ordered XL as
October 10, 2019

Comfortable. I ordered XL as measurement was right on line according to guidelines and fit is perfect. Nice to clean bugs off visor not get hit in face. You will most likely want to order quick connect for chin strap. Good customer service.

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
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Great Helmet at a great
October 10, 2019

Great Helmet at a great price. I like the inner dark visor for the days when the sun comes out then goes behind the clouds. Very easy to slide it up and down.

Date of experience: October 10, 2019
Paul C.
Argentina
1 review
0 helpful votes
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Helmet fits good, padding seems
October 10, 2019

Helmet fits good, padding seems cheaply made compared to HJC helmet I have and after 1month of use the tinted visor is being scratched by something when retracted up into the helmet making a small 1/2" square area in the top middle of the visor have perfectly vertical scratches and is annoying. Guess sunglasses are in the future.

Date of experience: October 10, 2019
Maria M.
Argentina
1 review
0 helpful votes
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I thought I would give
October 10, 2019

I thought I would give this helmet a try, Turns out I wear this helmet more than any other I own. Perfect for the guy or gal that does'nt mind a little wind in there face. Light weight but very strong. The fit was perfect, quality is great and the air circulation vents actually work. I really like this helmet. Its a must buy. Thank s again Leatherup!

Date of experience: October 10, 2019
Janet Z.
Argentina
1 review
0 helpful votes
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Great Helmet. I needed something
October 10, 2019

Great Helmet. I needed something for Winter but don't like the full face ones. This keeps my face dry, the top cooling vent closes water tight. And with the built in shade visor, I have automatic sun glass' for the occasional moments in Oregon when we actually see sunlight in the rainy season. And I mean it rains here. Put this together with a rain suit and you cab get a few days of riding in before it freezes up!! Enjoy

Date of experience: October 10, 2019
Andrew J.
Argentina
1 review
0 helpful votes
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I wear glasses and was
October 10, 2019

I wear glasses and was looking for a helmet that would work with them and this one is just the ticket. Peripheral vision is excellent and the visor works well with a small amount of air movement at your chin. I would recommend this helmet to anyone looking for a face covering that allows vision to see your gauges when they are mounted on the fuel tank without having to look down with your head, you're able to see them with a glance of your eyes. Good job Hawk and Leatherup.

Date of experience: October 10, 2019
Richard N.
Argentina
1 review
0 helpful votes
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Nice Helmet. It arrived quickly
October 10, 2019

Nice Helmet. It arrived quickly after I ordered it. I did measure my head before ordering the helmet and it fit fine out of the box. I enjoy the dual visor and the ease in putting up the dark visor. Thanks Leatherup for another great item!!

Date of experience: October 10, 2019
Virginia V.
Argentina
1 review
0 helpful votes
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Thisi is my second one
October 10, 2019

Thisi is my second one of these and I really like it, but this one is pretty tight. I'm going to shave a tiny amount of the hard foam off the forehead area and it should be perfect. I ordered the same size as my other one, but it's pushing the buttons that hold the rear pad into the back of my head. It felt right when I tried it on, it was only after wearing it for a full day that I noticed it was too tight.

Date of experience: October 10, 2019
Joe A.
Argentina
1 review
0 helpful votes
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Excellent helmet, I like the
October 10, 2019

Excellent helmet, I like the drop down sun visor! Helmet as advertised!

Date of experience: October 10, 2019
Margaret T.
Argentina
1 review
0 helpful votes
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Nice helmet for the money.
October 10, 2019

Nice helmet for the money. Fits well and really like the slide down shade.

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
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Purchased the helmet as I
October 10, 2019

Purchased the helmet as I needed one with the built in sun shade as wearing sunglasses under a helmet is very uncomfortable. This helmet is GR8 !! Fits & looks very good and at a price well under other brands this helmet cannot be beat !

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States