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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Lisa G.
Argentina
1 review
0 helpful votes
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I ordered my Helmet and
October 10, 2019

I ordered my Helmet and was very pleased with it that I ordered one for my wife. She also thinks its a great helmet for the money. It has nice style to it along with the shield and the drop down sun shield. Fast service and great products what more could you want.

Date of experience: October 10, 2019
Elizabeth G.
Argentina
1 review
0 helpful votes
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The helmet is overall a
October 10, 2019

The helmet is overall a very good buy. Protected my bean on a nice spill a while back. Here's why the downgrade though in rating though. You CAN NOT get a new or replacement face shield without buying a whole new helmet. Really makes you question price over use. If you're postive you will never need a new face shield, this is a great helmet. If you even suspect putting scratches in it, forget it.

Date of experience: October 10, 2019
John N.
Argentina
1 review
0 helpful votes
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It's a Keeper, looks better
October 10, 2019

It's a Keeper, looks better than the pictures and I love the sun visor. Not too heavy, fits over glasses.

Date of experience: October 10, 2019
Michael T.
Argentina
1 review
0 helpful votes
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I like this helmet, fits
October 10, 2019

I like this helmet, fits snug for sure but it should so size was right on. vents work well and you can't beat the price. No distortion from visors and the dark one is ample for bright sunlight.

Date of experience: October 10, 2019
Anna J.
Argentina
2 reviews
0 helpful votes
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Nice fit, comfortable. Love the
October 10, 2019

Nice fit, comfortable. Love the inner shade.

Sounds a bit like popcorn when vent is open.

Hope I never need to find out how good it is.

Date of experience: October 10, 2019
Mike N.
Argentina
1 review
0 helpful votes
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received this helmet, and it
October 10, 2019

received this helmet, and it looks to be built well, I liked the idea of the flip down visor, but upon arrival, I really did not like the looks of it, the flat black and storm trooper style just wasn't for me, I shipped it back last week for a credit. I will know more about how they are with that once I get notice, they have had it back since Friday so its been a week with no word yet. While I was waiting I did buy a different helmet that I like better and I will probably use the credit to buy a jacket.

Date of experience: October 10, 2019
Linda M.
Argentina
1 review
0 helpful votes
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As with each and every
October 10, 2019

As with each and every purchase from Leather Up, I really like your products.

Service is great and delivery is always on time. Thanks for your great web site.

Date of experience: October 10, 2019
Daniel K.
Argentina
1 review
0 helpful votes
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I had to re-order this
October 10, 2019

I had to re-order this helmet because the first one didn't have the sun visor hooked up. It didn't take long to receive my second one, and I had no problems. I really like the helmet and would order again from Leather Up. Thanks!

Date of experience: October 10, 2019
Martha Z.
Argentina
1 review
0 helpful votes
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Just got this in today
October 10, 2019

Just got this in today and much like everyone else has said, this is a great looking helmet. I am a big guy and this helmet fits nicely. Front shield is a bit tough to open, but rather that than opening as I am riding. Already looking forward to placing my next order with these guys and gals!

Date of experience: October 10, 2019
Kevin W.
Argentina
1 review
0 helpful votes
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Great Helmet! True to size
October 10, 2019

Great Helmet! True to size fit. The sun visor is great! You still have all of my peripheral vision!

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
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This was a great price
October 10, 2019

This was a great price point for a good helmet. the adjustable double D ring with quick-release retention chin strap was just right with the proper length strap and snap. The size chart was right on and the fit was excellent. The inner visor works good.

Date of experience: October 10, 2019
Susan F.
Argentina
1 review
0 helpful votes
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Just what I wanted, a
October 10, 2019

Just what I wanted, a good fit, work's well. thank's

Date of experience: October 10, 2019
Karen J.
Argentina
1 review
0 helpful votes
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Excellent helmet, glad I purchased
October 10, 2019

Excellent helmet, glad I purchased it. I ordered according to the size chart provided and fits perfect. The inner shade visor is great. Again good quality and great price from Leather Up !

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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This helmet runs 1 size
October 10, 2019

This helmet runs 1 size small at the XXL level. To bad, I was looking forward to this purchase. The rating is based on my other HAWK helmet.

Date of experience: October 10, 2019
John R.
Argentina
1 review
0 helpful votes
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Comfortable helmet and is better
October 10, 2019

Comfortable helmet and is better than discribed in the ad! According to the size chart I fell into the high end of the Large but purchased an extra large and it fits perfect! Don't have to remove glasses to put it on and the drop down visor does not contact glasses when down. I was glad to see the sheilds are replaceable. My wife will also be ording one soon. Thanks!

Date of experience: October 10, 2019
Maria B.
Argentina
1 review
0 helpful votes
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Great helmet the only problem,
October 10, 2019

Great helmet the only problem, I had to go up one size from what helmets I have bought in the past. Works well with my glasses now.

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
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As a light weight open
October 10, 2019

As a light weight open helmet I was very pleased. cost was reasonable all working parts of the helmet work great. for a person who wears glasses the second shield is a real plus with a quick move of your hand you are back to clear shield. The only advise I can give other than a great buy, SIZE! I wear a 7 1/4 I did the normal measuring and ordered one size up and it fit perfect. I have a few people who I ride with that when they saw the helmet were surprised at the quality. The sun shade and how it worked was something they would like to have on their high cost helmets.

Date of experience: October 10, 2019
Steve N.
Argentina
1 review
0 helpful votes
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Amazing helmet for the price.
October 10, 2019

Amazing helmet for the price. Good fit, doesn't muffle your hearing, you don't need to fumble with the strap, and the drop-down shaded visor makes you feel like you're in Top Gun. You know, minus the all the oiled-up shirtless volleyball. Well, it kinda does makes you feel like that.

Date of experience: October 10, 2019
William J.
Argentina
1 review
0 helpful votes
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The helmet fits perfectly. I
October 10, 2019

The helmet fits perfectly. I received it in about 1 week. I'm totally impressed with the design and look forward to wearing it during cold weather. Similar helmets are about twice the price. Thanks again for your excellent service.

Ron Harwood

Mt. Pleasant, NC

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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Awsome helmet. Took my bike
October 10, 2019

Awsome helmet. Took my bike out today and was extremely pleased with it . Now just waiting for them to get more large in so i can purchase another one for my g/f . THE two visors are a great idea , when the sun pops out just reach up and pull the dark tinted one down .

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States