LeafFilter Gutter ProtectionReviews 100

As we actually never had them installed, the sales person - Paul Shaw - and the customer service management is one of the worst I have ever experienced. Mr Shaw sold me 87 yr dad a $13,000 gutter system and when I called to cancel the contract one hour after my dad signed and asked for his deposit back, I got the run around for almost a month. Mr Shaw is rude and dishonest and management wouldn't even give the courtesy to return a call when I was clearly told a call would be returned in 24 hours. 10 days after my 1st call, we finally received our check. We had a company go to my dad to inspect his gutters and they just needed a cleaning - not replacement. When this was told to Mr Shaw he told me he told my dad that and my dad insisted on a $13,000 gutter system. I can not vouch for the quality of their product but I would be very careful with this company

I'm from Wisconsin. Had a guy come out to estimate my property. He took a photo of my gutters and showed that yes it was clogged. He then later explained that b4 the guards were installed they would clean and reconstruct the gutters even b4 putting on the guards. He walked around the house getting a measure of the gutters. I have a one story ranch house gutters were only on the front and back side of the house! He comes back and explains everything bout the company, number 1 rated in the world blah blah blah! Then tells me that he measured 114 sq ft. Now this part is funny! He showed me the price for 114 sq ft lol which was $8700! Holy moly! Lol! After he saw the look on my face he asked if I was given any coupons? Lol. I said no, then he said now is their busiest time and they have a discount for 40% off! Wow lol! That knocked it off to $5220. My facial expression still didn't change lol! Told him it was too pricey, now he offers another discount saying that this one his to be agree upon at the very moment and once he leaves the offer is gone! Lol. He offers $3500 but they come out whenever they have time to do the gutters! So I can't schedule anything whenever they are free or have bookings that might are cancel is most likely when they can come! But no guarantees! I said no still way too pricey, now catch this he offers me another deal! Lol. He now says the office closes at 8pm shoot him a number and he can show his boss to see if it will work! WOW! Lol. In my head there's no way I'm going forward with this! Started from $8700 to now shooting him a number I'm comfortable with! So just be careful guys! Hopefully ur salesman isn't like this one! Lol

I made the mistake of giving my cell number to the representative at the state fair and they haven't stopped calling and texting since. They will not take no for an answer. Very pushy! I was thinking about this company at some point but I guarantee I won't now

They advertise themselves as gutter CLEANERS. When you call them to schedule a cleaning, they switch their pitch to try to sell you their inferior overpriced product. They don't stop calling. You cannot block their calls because they use a different number each time they call! Terrible Company.

Purchased Leaf filter system to eliminate the need to climb on the roof to clean gutters. Now necessary to climb on the roof twice a year to remove debris from the screen. The cost of this product is ridiculous for what is provided and the after service. Please do not waste your money on this system. Hire a company to clean your gutters twice a year.

Very high priced to start out with, then the rep negotiates it much lower to make you think you are getting a great deal. After installation, in about a month, you find out just the opposite. Debri and pine needles start sticking in the screening, and water splashes over the edges of the gutters. The installers came out a couple times. First time, splash guards were placed at valleys where water overflow were like waterfalls. This helped some. However, second time out, they did what they called a water test and discovered that the guards were doing exactly what we were complaining about even on the straight line areas, and the man said he would write up and send in the report. We requested removal of the guards and our money back, and were refused. We notified the credit card company, and it is being negotiated now. Asked for a charge back because the product does not do what was promised. Do not know the outcome yet, but needing guards removed before winter when snow and ice will become a problem. May end up taking this to court to get settled.

Their tag line says never clean gutters again! Correct, but after a year, you pay for the service, not included in their overpriced system after a year!
BUYER BEWARE! Deceptive advertising and high pressure sales, pay someone to do it and be far ahead!

They will promise the world. Clean out gutters, re-pitch and put their patent filter on top. Then they will give you a large price, and almost cut it in half of you sign right away. When you do, they will come and only out their filter on top. They will not clean them out first, or repitch them… their filters will just collect crap on top and they will not wash away. They will then ignore you when you want to cancel. We actually financed through their company (Wells Fargo) and contacted them. So far, no idea where we stand but we aren't paying.

Beware the high-pressure sales person who coerces you into a binding contract. Our experience: We actually got about 15% of what was promised in a very polished presentation. The "professional installers" they sent were two-bit gutter hacks. The product was incorrectly installed in several places. The work was amateurish and sloppy and omitted items in our contract. Disappointing.

I had them install the gutters on my house and carport and on my carport it don't seem like it's installed right how was I post to know 2 years later I see it's over flowing and they want a 95 dollar payment to come out and fix it when it's prolly been like that the whole time the front and end is full of water and the middle is over flowing Update now they are saying they want me to call like I haven't already duh...I'm not paying for u to come out to fix a problem u created the gutters are not clogged and have screws missing at the ends not the middle we the dame thing is sagging wow good job hassle me sum more thanks...

The leaf filter's quality of product explains why warranty is worthless. I've had my filters for 8 months before hail damaged them. They sent service rep and was told warranty doesn't cover and wants to charge me the entire price I purchased them for 8 months ago plus additional $700 to replace! This company has the worst customer service for a subpar product. Warranty is worthless. And I can't get a superior like the owner of company to talk to me. Local Mgr says he's the authority and can't help me. Says pay the price or don't get them replaced. So I'm stuck with some filters that lasted 8 mos! $4800 down the drain!

Recently purchased LeafFilters from LeafFilter North, LLC (specifically the Roanoke VA location. Paid over $5k for a two story 1800 SF house. According to the sales brochure that the salesman proudly hands you the price you pay includes cleaning out your gutters, sealing your gutters and downspouts with 50 year silicone, repairing any damaged gutters and or downspouts (if necessary), realigning gutters, installing hidden brackets, then installing the leafFilter system. My experience was as follows 1> two men came out and spent 3 hours installing leafFilter system then asked for payment. Problem was they could not speak English and when I asked about repairing damaged down spouts they could not understand English. They did ask for payment which I refused. 2> received a call from their office in a few days and they send out the service manager who took pictures of all the damaged down spouts and incorrectly installed gutters and promised he would submit and follow up, then demanded payment. After receiving his word to followup and address the damaged gutters did I pay (My mistake). 3> Did not hear anything back for a week so I call their office and spoke with the scheduling office and they had no record from the service manager but scheduled a crew to come out. 4> crew came out and inspected down spouts and called the owner. 5> owner called and said they would not correct the downspout issue but would put caulking in the holes and basically put a bandage on the problem. Lesson learned, don't believe the sales flyer and read about the class action law suite that LeafFilter North LLC has recently been required to settle. I think we need to start a new one on their mis-leading sales brochure. Would not recommend LeafFilter North (especially the Roanoke office) to anyone.

Do not purchase this filter system. It is not a filter system. It is a clog system. The advertising is false and deceptive. The warranty is useless. The warranty says that you will have clog free gutters and everything on their site says that your gutters won't have grit and pollen and etc. Your gutters won't have any of that in it because their filter gets clogged and does not let anything get through to the gutter including the water. The water pours over the side and will damage your home. The management and owners running this company are unethical and they do not care about you. If you call them with a problem, and start complaining they will cut you off. If you try to put ratings on websites about them, they have them removed. That's why when you go to certain ratings sites they have good ratings. Only places like Google and yelp usually leave the ratings up. The product is defective and you should avoid them at all cost. Do your research. Look up the class action lawsuit against them. It will tell you everything you need to know about their product.

Beware of Leaf Filter - Looking for gutters? Whatever you do, DO NOT user Leaf Filter. I have lived here for 24 years and have had gutters the entire time. My gutters were not drilled into the drip edge ever. I have a picture but cannot post here with my roof completely ripped off with my old non-leaf filter gutters. I decided to replace ALL my gutters with new LF gutters since my house had been completely remolded. The LF people came out, did my installation. They missed an entire window area. They updated the price which was already $600.00 above the competitors to another $340.00. When they finished the installation, they asked me for an amount. I gladly paid. The next day, the sales guy called me and said that I owed the additional $340.00. I told him to come by and I would pay him. He told me and I QUOTE "If I do not get that money by tomorrow, I am going to have to send you to the credit bureau". WTFO! I spend $340 on sushi. Not even close to being a problem. They never performed a water test to see if the gutters would actually work.

Weeks later, we notice black stripes on the gutter and realize that the water was overshooting the gutters. The sales guy comes out and we show him our neighbor's house which did their roof and gutters at the same time. Their's were working as designed. NOT LF. When we call the sales guy and he comes out, BTW we have Simon audio/video because I have Ring cameras covering every square inch of my house outside and most of it inside. He told my wife that "the way your neighbor did it is wrong". "We ALWAYS do the installation under the drip edge." Well now that they installed wedges because they tried to "fix" it after the fact, the "installation manager" told me "The only way to fix this is drilling into the drip edge". Yes the same installation my neighbor did "wrong". Also the stripes on my gutters which BTW are permanent, is wear and tear... after three months of being installed.

They are rude, they are unprofessional, and they are deceitful. You are better off not doing gutters and dealing with effects of not having them than giving these people a single, solitary penny.

There support is a waste of time. Every one of them promise to "send and email to the area manager" no one ever calls you back. I recommend to wear comfortable shoes because you will get the run-around. Don't bother. You are better off getting your money and donate it to a charity. They are not worth the time, money or aggravation.

We completed an order to have their product installed in our vacation home back in June, for a late July installation date. Despite reaffirming the installation date the day before; we were contacted late in the date via text that same day that they would not be coming install the following day. We were also informed that our installation date was now being pushed out into Sept?! No one in sales mgt or customer service would return any calls...the installation mgr who texted us; also not respond to any texts. We texted the sales manager with our concerns, and wanted to understand the protocol to cancel the work...once again, no response. We have since left a vmail message. Bottom line - we were paying a premium price for this product/service; we expect premium customer service and communication - it appears that they are NOT capable of same.

Whatever you do, if you are looking for gutter guards, do not, I repeat, do not, get Leaf Filter! It cost over $5,000. & they do not work. Everything settles on top of the mesh & the water cannot get through. When the rep came here to give us her sales pitch, she said that the mesh is "medical grade stainless & the debris slides right off of them". RIGHT! Flat out lie! I feel completely taken advantage of & ripped off. I so wish that I didn't buy into her BS! You need to go onto roof even MORE than without these gutter guards on the gutters to get the debris off, unless you want flooding and all of your landscaping or porch, front stoop, whatever you have to be damaged from the pouring water going over it! If I had the money, I would sue to get these removed from my home. Stay away from Leaf Filter, whatever you do, unless you have no trees in your yard. Then you wouldn't need them in the first place!

During a heavy rain noticed water leaking behind gutter. Called leaf filter, they had a guy here within a day. The technician name was Ethan, very courteous and knowledgeable about gutters and the leaf filter system. Found the problem (and it was not a clog like I thought) and fixed the problem. He did a great job.

Installers came in morning not afternoon. Confirmed with estimator. Avery (installer) texted me that morning " will be there in a hr I had to go tool shopping for my new guy I am training." Avery also left to buy parts he forgot. Avery was cleaning gutter out above me droping debris next to me getting it in my face and eyes. He did apologize, therefore he knew I was there when he threw it. I was watering my flowers when they came but they started on that part of the house anyway without communicatiion about what they were doing. I contacted Nathan my estimator with my complaints and he arranged for Anthony, installer foreman to inspect the work I was concerned about. There was no schedluled time for him to come but I gave date and time options for him to come. Anthony called and left a VM after he was already here. I was told he would get on roof and inspect. Anthony told me he never gets on the roof he can tell from ther ground. My concerns of alignment and gaps were OK because a 1/4 of an inch was acceptable and the mesh didn't have to line up, he could see that from the ground. I was supposed to get 4 flexible downspouts and only got 2. He brought two more and commented on how bad they would look. He continued about how great Avery his intstaller was. Avery and Anthony were dismissive and both belittled me, Avery claiming one thing was a shadow from the electric wire. I had withheld payment prior to an inspection. I had signed the contract and estimate so Ipaid. Job number CL*******

I was baited into entering my phone number on a website that was actually a front for LeafFilter. Now they won't stop calling me from countless different phone numbers.