LaserShipReviews 1,902

I ordered an expensive speaker from Amazon. It was SUPPOSED TO BE next-day delivery. I was able to track the package UNTIL it landed at Lasership. There is no more tracking on the package and I certainly didn't get it. Who knows where the package is but I could have bought the speaker from a store, which is now what I'll have to do. I'm super annoyed and weary of ordering from Amazon again. Considering the amount of 1 star reviews this company has gotten all over the place, even on the Better Business Bureau, my question is: WHY ARE THEY STILL IN BUSINESS?

I ordered two items for a special event from Fanatics.com. They were to arrive 4 days before my event. I received an email less than an hour after the items were "delivered" to my "front door" supposedly. I checked the porch, my neighbors porches, asked a couple of neighbors... No package. Called immediately to report the package missing thinking they could contact the driver and try to find the package somehow which they said they would do, but who knows. I have a fenced yard and have never had a package go missing, just FYI. They said they had to start an investigation - i. E. no GPS marker upon delivery, I assume? It's now 6 days later and haven't heard anything. I then called Fanatics.com and they refused to overnight the items for SAT delivery to me - so because of this debacle I had to spend time I didn't have to shop and buy something else. I'm guessing there's a reason I haven't heard of this company, because they're terrible.

Ordered from Chewy, the order was delivered next day but not to my house. Someone named Curtis' signed for it. When I called I too waited about 30 minutes on hold and the woman was not pleasant. It should have been delivered Thursday or Friday and I called Saturday, she made a comment about me waiting until Saturday to call. She had to google my house and almost seemed like she new I didn't get it. So now it's a two day investigation and since it's a weekend they won't start it until Monday. I hope Chewy doesn't continue using them, I called Chew as well. Very frustrating!

On October 5,2019, I ordered from Walmart's alleged "Next-Day Delivery" for a much-needed personal item. Going to the store was not an option. With expectation, I checked the order status THE NEXT DAY, October 6. The order, as advertised, indeed arrived at the Orlando LaserShip facility, a few miles from my home. For some reason, however and mysteriously, a delay notice was issued, and I have not yet received the order... FOUR DAYS LATER, October 9.

Unfortunately like many of the other reviews on here mine is not good either I saw only two good reviews and that's sad when I was ordering in Pennsylvania I never had any problems all my packages from Amazon were always on time since I've come back to New York and they've been delivering with LaserShip I've had nothing but poor service with them my packages are always delayed I once waited 5 days for a one-day delivery I do not understand why Amazon continues to use them for shipping and delivery and I understand that Walmart uses them as well they need to stop using this company is horrible. I will stop ordering from Amazon if they continue to use LaserShip

Last year I ordered from Barnes & Noble, all of the items were shipped separately. The one I received was delivered after 9pm and thrown on the front porch. The other three items were all "lost". I ordered from Walmart.com and I received all items that were NOT shipped by LaserShip. Of course the remainder of the order (8 items) were shipped and lost by them. I don't know how they can "lose" so many orders and they never, ever show up anywhere. Don't bother to "chat" with their Codee on line, it is automated and it asks the same question over and over and cannot provide an answer.

3 order are delivered by Lasership from 3 different websites and 100% failing rate.
Dumbest one was lost recently a shipment was going to arrive in a 10+ floor high rise building with thousands of residents, Lasership claimed that they delivered our package I. The lobby (common/public space) of a multi-tenant high rise building? There are elevator access that could easily let them up and drop the package off at our door but they couldn't do just that, someone they all other carriers do? And now it is been over 10 days the package is no where to be found...

This is certainly not the first, second or the third time having horrible experience with Lasership, I highly urge that all retail or designer business to steer away from this shipping carrier if you wanted to retain your name, reputation or your products because I deeply because that the carrier/driver may even be stealing contents in the packages that is worth some money!

I purchased items from Bath & Body Works on two separate occasions and BOTH deliveries was unsuccessful! The first shipment said they attempted but business was closed at 4:25 pm when we are here until 7:00 pm (LIES), I finally received my package 3 days later. The second time I ordered they attempted to deliver to a closed business on Sunday and now they cant find the package AT ALL! Customer service is great but delivery SUCKS!

Placed an order from mlb, they used this company lasership I never heard of them until now. They have poor customer service i ordered a package and they left my package in front of my building instead of leaving a slip so unfortunately someone took that package. I reached out to lasership the female i spoke to was very rude and spoke in a very ghetto manner and hung up the phone on me. I then contacted MLB they are replacing my order but using the same shipping company. MLB should Value their customers and go with a better shipping company... if they had an option to put zero stars that is what they would have received... I Don't recommend this company to any one..