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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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Once again Laser Co nails it. Easy to purchase on the website. Absolutely cracker deal. And very fast delivery.
It's a bit inconvenient to have to drive more than 20 minutes to the post office to collect the parcel.
The e-scooter's speed is lower than expected.
Thanks for the feedback, Kun-Huang.
We appreciate you sharing your experience and are glad you see value in the e-scooter. Parcel collection locations are managed by the carrier, but we understand the inconvenience. Regarding speed, the scooter is set to comply with local regulations. Thanks for choosing Laser.
Very easy transaction and fast postage which I'm very grateful for as I'm going away on the weekend
Thanks for your feedback, Gary 😊
Great to hear the transaction was easy and delivery was fast. Perfect timing before the weekend away ✈️
Appreciate you choosing us and taking advantage of the special 🙌
I chose the Laser Travel Power and Comfort Bundle, excited to use it for my upcoming trip and the chargecore portable charger does not work.
There is a full charge of battery in the device itself, yet after using multiple USB leads including the one that is included with the device it doesn't charge my wife's or my own phone. No sign of any connection or charge
Thanks for your patience, Adam 😊
We’ve shipped a replacement and it’s on its way, with delivery expected this week. We really appreciate you flagging this with us and hope the new unit works perfectly for your upcoming trip ✈️
Got what I ordered in a reasonable time for a great price. Very happy
Thanks for the great feedback, Craig 😊
Glad to hear everything arrived in good time and at a great price. Really appreciate the Trevor Long recommendation and choosing Laser 🙌
Quick and easy. Good prices on sale and great quality item.
Thanks for the feedback, Jeffrey 😊
Great to hear the purchase was quick and easy, with good sale pricing and quality to match. Appreciate you choosing Laser 🙌
Found the offer listening to the Radio, it is a great offer. The products will be used; the delivery was trackable. I will be looking at your site for direct purchases in the future.
Thank you
Thanks for the detailed feedback, Robert 😊
Great to hear you found the offer through the radio and EFTM, and that delivery tracking and the overall experience met your expectations. We really appreciate your continued support and look forward to welcoming you back for future direct purchases 🙌
Easy to register, easy to find items
Didn't receive my order, cannot access tracking through Paypal. There's nothing worse then this mess.
Thanks for your feedback, Gustavo.
Our records show the order was shipped on time and delivered on 16 December, with tracking details sent to the email address on file. It’s possible the tracking email landed in a spam or junk folder. If you still need help locating the parcel, our support team is happy to assist.
Great customer experience as i was extremely happy with the items we received, awesome value, great quality.
Was also extremely well packed and received constant update
S in reference to delivery.
O erall experince was extremely positive.
Thanks for the wonderful feedback, Cheryl 😊
Great to hear you were happy with the items, value, and quality, and that packaging and delivery updates kept you well informed. Really appreciate you finding us through Everything for the Man and choosing Laser 🙌
Ordering the goods was very easy. The whole process went smoothly and only took about 7 minutes. I items I purchased are amazing.
Thanks for the feedback, Delia 😊
Great to hear ordering was quick and easy, and that you’re loving the items. Appreciate you choosing Laser 🙌
Great deal with some great products. Awesome follow up service as well.
Thanks for the great feedback, Dan 😊
Glad you enjoyed the deal and the products, and great to hear the follow-up service hit the mark. Appreciate the Trevor Long recommendation and choosing Laser 🙌
No one answered the phone, no one returned my call. Email not acknowledged nor replied to. Did not get order I thought had been placed. Would never do business with them again
Thanks for sharing your feedback, Judith.
We’ve checked our systems and can confirm that payment for this order was not received, which means the order was not placed or shipped. Without a completed payment, we’re unable to progress an order. If you’d like our support team to review this with you or help place a new order, we’re happy to assist.
Thanks for the creative review, Ian 😄
Appreciate you taking the time to leave feedback and for choosing Laser 🙌
I like ordering directly from you as you deliver quickly - your customer service is great and I will recommend your products to everyone as they are great quality!
Thanks so much for the lovely feedback, Kristen 😊
We’re really glad you enjoy ordering direct, appreciate the quick delivery and customer service, and that you’re happy to recommend our products. Thanks for the support and kind words 🙌
I am away atm but the package arrived yesterday in good order and in good time will inspect contents in comming days. Thankyou
Thanks for the feedback, Stephen 😊
Great to hear the package arrived in good time and condition. Hope it makes a great Christmas gift, and thanks for finding us through the EFTM deal 🙌
Shopping experience was great but the delivery was messed up i requested a change of address on Friday couriers please confirmed it and sent me an email with the new address on it they charged me $15.15 for change of address when it was not delivered on the due date i rang couriers please customer service and it was at the wrong depot with the 1st delivery address on it the customer service rep informed the depot of the mistake the next day the parcel was delivered to the incorrect address and just left at the door with no signature luckily i saw it on the doorbell camera and the neighbour collected it for me. I rang couriers please and requested a refund of $15.15 for the change of address delivery i hope now they reimburse me.
Thanks for sharing your experience, Andrew.
We’re glad to hear the shopping experience itself was positive and that you value our products. We understand how frustrating delivery issues like this can be, especially when a change of address was confirmed but not followed correctly by the carrier. While delivery handling is managed by Couriers Please, we appreciate you flagging this and hope they resolve the refund for you promptly. Thanks for your patience and for choosing Laser.
What a pleasure to purchase from Laser, everything was catalogued and securely packed and then sent out to me ASAP.
Highly recommend Aussie business... from quality of items to efficient communication.
Thanks for the fantastic feedback, Simon 😊
Great to hear everything was well packed, sent quickly, and that communication hit the mark. We really appreciate the recommendation and the support of an Aussie business, and thanks for finding us through Trevor Long at EFTM 🙌
Quality products for reasonable price. Would recommend
Thanks for the feedback, Krishna 😊
Great to hear you found the products good quality and well priced. Appreciate the recommendation and choosing Laser 🙌
I tried 8-9 times to purchase a package recommended by EFTM, simply wouldn't work- and I do a LOT of online purchasing so not user error!
Thanks for sharing your experience, Suesann.
We understand how frustrating that would have been. Our checks show the payment attempts were blocked by the card issuer, which is unfortunately outside our control. We appreciate you trying to purchase with us and hope you’ll consider giving it another go in the future.
Order says shipped. Was not. Over a week ago m. Paid express still not sent. Expect it to be tnt over night now.
Hi Sarah, sorry your experience did not go the way it should have. There was an internal mix up that caused the delay and we apologise for the frustration it caused. This has since been resolved on our end and your order was completed. If you would like to chat further or need support with anything else, our team is always here to help.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thanks for the awesome feedback, Glenn 🙌
Great to hear the website was easy to use, the deal hit the mark, and delivery was fast 🚀
Really appreciate the continued support and the EFTM recommendation. Enjoy the gear 😊