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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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Fast delivery. Product very disappointing. I purchased an e scooter going off the specs on the website. Without looking into the actual manual, I found out that it won't run on anything other than a flat surface and stopped running on the tiniest slope! Would have never have purchased if i had known it literally couldn't get up any slight slope at all. I'm well under the weight limit and was riding in not windy conditions and it couldn't make it up a 5m slightly sloping foot path near the surf club! Good thing it's light weight because you're going to end up carrying it!
I needed a DVD player and found Laser in a search of Australian manufacturers. Postage was incredibly fast. Player is smaller than the older models, so takes up little room. It works well. The remote's buttons are a bit small though.
Thanks Gemma! Great to hear the DVD player arrived quickly and is working well for you. Appreciate the support for Australian manufacturing too 🙌 Noted on the remote buttons - always helpful feedback for our team. Enjoy your new setup!
Your website is a mess. Tried to order by express would default to ordinary post.
The parcel was delayed after payment by some days.
Never the less parcel arrived ok
Hi Nils, thanks for the feedback. Sorry the checkout process felt confusing on your end. We do offer multiple shipping options including express, and customers can choose the one they prefer at checkout.
Just to clarify the timing - your order was placed on 25 November and shipped the very next business day on 26 November. Australia Post then handled delivery from there. Glad to hear it arrived safely in the end.
If you ever need a hand or have suggestions on how we can improve the website experience, we are always listening.
I recently ordered 2 x Laser Kids Karaoke machines. The ordering process was simple, and the delivery was prompt. Highly recommended!
Thanks Sue! Fantastic to hear the ordering was easy and the delivery was quick. The kids karaoke machines are always a hit. Appreciate the recommendation 🙌
Good.
I haven't set it up yet.
Will contact if I need assistance
Thanks Vanessa. Appreciate you sharing your experience so far. Once you get a chance to set it up, if anything comes up or you need a hand, our team is always here to help. Glad the price and delivery worked for you.
Wonderful and easy. Website is easy to navigate. Love the range quality and price of products
Thanks Kylie, really glad everything felt easy and the range hit the spot. Appreciate the trust in the brand and your continued support 😊
Wonderful and easy. Website is easy to navigate. Love the range quality and price of products
Ordering was fine but the payment just didn't work and after 3 or 4 attenmpts I gave up and purchased the products elsewhere (paid more for freight)
Appreciate the note, Ian. The payment issue should not have happened. Your feedback helps tighten things up on our end.
Online shopping experience was amazing, will definitely shop again
Thanks for the feedback, Emnie 😊
Great to hear the online shopping experience was amazing. We look forward to welcoming you back again 🙌
Solar panels are great, but the cameras I bought at big w don't charge properly and won't hold a charge.
Thanks Andrew, glad the solar panels are doing well. The camera charging issue should not be happening, so the support team will take a look as soon as they receive your message. They will get you sorted quickly 👍
I am honestly happy with this product. But it would be better come with bit more detailed setup instruction and operational instruction.
Thanks so much, Kathiravan! 😊 We’re thrilled you’re enjoying your purchase. Appreciate the feedback on setup instructions - we’ll make sure future guides are as easy to follow as the product is to use. 👍
Received the USB Rechargeable AA batteries very quickly, unfortunately one was totally dead and would not charge, I contacted Customer Support and they have quickly sent replacement batteries.
That what I call great customer service.
Thanks, Bruce! 🔋 Appreciate your kind words and repeat support. Glad our team could sort things out quickly - we like to keep both our batteries and our customers fully charged! ⚡
Quick Deliver, only USB C rechargeable AA and AAA batteries I have seen
Can you advise how to pair with a PG security system, i was able to link with smartlife app (and can manually trigger the alarm) but not with the security system. Documentation is a bit limited. So happy with service but not so much with product!
Thanks for sharing your feedback! 🔧 The Smart Wi-Fi Alarm is designed to connect and operate through the Laser or Connect SmartHome app rather than integrate directly with external PG security systems. Our support team will be in touch to help and make sure you’re getting the best performance from your device. Appreciate your honesty and support! ⚡
I love the product. It arrived in great time. I started using the music player straight away.
Thanks so much! 🎶 We're thrilled you’re loving the product and already putting it to use. Great to have your support! ⚡
I ordered a IR controller To Test from Laser Co and was impressed by how quickly it arrived—just a few days. The fast delivery and smooth experience led me to place a second order without hesitation. Their website is easy to navigate, and the payment process was quick and hassle-free. Great service all around, definitely deserving of a 5-star rating. (And Yes It worked) Well Done
Thanks, David! 🙌 We love hearing that everything worked perfectly and that you came back for round two. Fast delivery, easy checkout, and working tech – that’s the Laser trifecta! ⚡
Online ordering was easy. I love the charger. I'm thinking of buying a second one.
Excellent service well packaged quickly delivered very. Very happy.
Thanks, Alannah! 🔋 We're so glad you love the charger – sounds like it’s powering up some serious good vibes. Appreciate the kind words and the repeat support! ⚡
Ease of shopping for accessories to back up my newly purchased home security system. Fast delivery. Very happy.
Thanks, Amanda! 🏡 We're glad you found what you needed easily and quickly – peace of mind should never take long to arrive. Appreciate your kind words and support! ⚡
Still in shipment, Unable to track shipment.
Don't know where it is. The tracking number shows still not picked up from the sender.
If it's shipped from Sydney to Perth and taking more then 20 days for delivery. It's really a matter to need immediate assistance.
Thank you for your feedback, Amar. We completely understand how frustrating it can feel when a parcel is still in transit. Your order was shipped the next business day from Sydney, and as it’s travelling all the way to WA, delivery can sometimes take a little longer.
According to the tracking link, your parcel is scheduled for delivery today — well within the standard timeframe. For future orders, we do also offer express shipping options if faster delivery is needed.
We hope you enjoy your purchase once it arrives, and we truly appreciate your patience.
I was very impressed with the international fast charging adapter and the price was very good compared to Amazon. Fast delivery exceeded my expectations.
Thank you so much for your kind feedback, Peter! We're thrilled to hear our international fast charging adapter and quick delivery exceeded your expectations, and we truly appreciate your support. Your satisfaction means a lot to us, and we look forward to serving you again!
A well priced product was dispatched and delivered promptly. The Chargecore powerbank was easy to set up and exactly what I needed. Thank you.
Keith, thank you for your thoughtful feedback. We're glad the powerbank met your needs and that our speedy service added to your satisfaction. Your trust means a lot, and we’re here to support all your future electronic needs.
Quick delivery and security light made out of metal not plastic. Quick reply and rectify raised issues. Loved the response.
Thank you, Edgar, for sharing your positive experience with the quick delivery and our quality product. We’re delighted to have resolved your concerns promptly and truly appreciate your kind words!
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Hi Courtney, sorry to hear the scooter did not meet your expectations. This model is built for flat urban surfaces, but it sounds like it did not suit the terrain you needed. We never want anyone stuck with a product they are unhappy with, so we do offer free returns. Our team at [email protected]