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Laser CoReviews 970

4.6

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From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 12 days

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1,021 reviews

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Australia
1 review
0 helpful votes
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Laser
May 4, 2022

Hi
I have received this product as I ordered it...

Thank you

Date of experience: May 3, 2022
Punit K. — Laser Co Rep
over a year old

Great to hear your feedback, Maria. Look forward to serving you again.

Australia
2 reviews
0 helpful votes
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Super fast delivery
April 28, 2022
Updated review

Excellent transaction. Super fast delivery. Came very next day!

Date of experience: April 28, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Roy. Look forward to serving you again and we have taken on board your comment and our team is looking in to it.


Always an easy transaction
December 10, 2021
Previous review

Always an easy transaction. Prompt delivery with great prices.

Date of experience: December 9, 2021
Australia
1 review
0 helpful votes
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It's came on time and in good condition. It is light and easy to store in my carry on bag.

Date of experience: April 27, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Jeanny!

Australia
1 review
0 helpful votes
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Shipping was alright, the quality of product isn't too bad but in terms of smart light, it isnt the top quality. When yiu turn the lights off through voice control it doesnt turn off completely. It almost looks like the light is dimmed and flickering. In the end, some lights go completely off after that but some lights just come back on.

Date of experience: April 26, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for taking the time to share your feedback with us. We're glad to hear that the shipping was satisfactory and that the product quality met your expectations to some extent. However, we're sorry to hear that the smart light you received is not meeting your expectations in terms of turning off completely when using voice control.

We would like to assure you that we take all customer feedback seriously and will work to improve our products to meet your expectations in the future. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We appreciate your business and hope to continue serving you in the future.

Australia
1 review
0 helpful votes
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Very fast in response to my buy
April 25, 2022

Very fast in response to my buy. Delivery very fast. Packaging 200% professional. Thankyou very much

Date of experience: April 25, 2022
Punit K. — Laser Co Rep
over a year old

Great to read your feedback, Aroha. We look forward to serving you again.

Australia
1 review
0 helpful votes
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My order arrived quickly
April 23, 2022

My order arrived quickly. Very happy with it all as the DVD player is multi Region and connects via HDMI.

Date of experience: April 23, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Katharina!

Australia
1 review
0 helpful votes
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Was quick and was the product I expected to receive, to be able to successfully use my music programs on my computer which is also laser brand

Date of experience: April 20, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your lovely feedback, Rocco. Look forward to serving you again.

Australia
1 review
0 helpful votes
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When I rang to do my order the staff were wonderful I tried ordering on the Web site but couldn't they are very helpful

Date of experience: April 19, 2022
Punit K. — Laser Co Rep
over a year old

Great to hear your feedback, Deborah. We will pass your compliments on and look forward to serving you again in the future!

Australia
1 review
0 helpful votes
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The band's keep breaking down till the break that's my second order for the wrist bands.
While the watch works well for what I need I'm starting think the watch is not worth getting more bands when this lot break

Date of experience: April 8, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for the feedback, Jason. We have taken this on board and will work with our product team.

Australia
1 review
0 helpful votes
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Thanks but getting over surveys each time i purchase something online.

Date of experience: April 8, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Greg. We will look into this as well.

Australia
1 review
0 helpful votes
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Quick and easy to order a spare part once I called and was told where to find it. Delivered within 5 business days.

Date of experience: April 4, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Tegan.

Australia
1 review
0 helpful votes
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Awesome experience & product
April 3, 2022

Awesome experience & product. Very, very happy! An easy purchase process, with excellent communication from Laser, throughout - from placing my inital order to receiving my delivery. Definitely recommended A+++++

Date of experience: April 3, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for the fantastic feedback, Heidi. We look forward to serving you again.

Australia
1 review
0 helpful votes
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From the time the order was made to receiving the product was a week. Laserco posted within 24 hours and the slow postal service took up the rest, but not Laserco's fault. Amazing company to purchase from.

Date of experience: April 1, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for the lovely feedback, Samantha. Look forward to serving you again.

Australia
1 review
0 helpful votes
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It was as I would expect for an online order. Confirmation of order and detail about delivery. It was quick.

Date of experience: March 29, 2022
Punit K. — Laser Co Rep
over a year old

Great to read your feedback, Garth. Thank you

Australia
1 review
0 helpful votes
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Easy and quick service, no troubles with the courier

Date of experience: March 24, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Tia. Look forward to serving you again.

Australia
1 review
0 helpful votes
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Quick response to my inquiry and easy to use purchase

Date of experience: March 24, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Michael. Look forward to serving you again.

Australia
1 review
0 helpful votes
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You had the part I need and it was very quickly delivered. Pity everyone was not as efficient as yourselves.

Date of experience: March 22, 2022
Punit K. — Laser Co Rep
over a year old

Great to hear you could find the part you were looking for Colin!

Australia
1 review
0 helpful votes
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Pleasant, good communication and fast delivery, quick and easy online service

Date of experience: March 20, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Edward. If you have any issues with the order please reach out to us on [email protected] and our team would love to assist.

Australia
1 review
0 helpful votes
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Easy transaction, great product, prompt and fast delivery

Date of experience: March 19, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Andrey.

Australia
1 review
0 helpful votes
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Seems like a well organize outfit to deal with and their product is great. I was pleased to receive the goods promptly and well packaged.

Date of experience: March 18, 2022
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Geoffrey. Look forward to serving you again.