Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
We monitor reviews for authenticity
Excellent transaction. Super fast delivery. Came very next day!
Thank you for your feedback, Roy. Look forward to serving you again and we have taken on board your comment and our team is looking in to it.
Always an easy transaction. Prompt delivery with great prices.
It's came on time and in good condition. It is light and easy to store in my carry on bag.
Thank you for your feedback, Jeanny!
Shipping was alright, the quality of product isn't too bad but in terms of smart light, it isnt the top quality. When yiu turn the lights off through voice control it doesnt turn off completely. It almost looks like the light is dimmed and flickering. In the end, some lights go completely off after that but some lights just come back on.
Thank you for taking the time to share your feedback with us. We're glad to hear that the shipping was satisfactory and that the product quality met your expectations to some extent. However, we're sorry to hear that the smart light you received is not meeting your expectations in terms of turning off completely when using voice control.
We would like to assure you that we take all customer feedback seriously and will work to improve our products to meet your expectations in the future. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We appreciate your business and hope to continue serving you in the future.
Very fast in response to my buy. Delivery very fast. Packaging 200% professional. Thankyou very much
Great to read your feedback, Aroha. We look forward to serving you again.
My order arrived quickly. Very happy with it all as the DVD player is multi Region and connects via HDMI.
Thank you for your feedback, Katharina!
Was quick and was the product I expected to receive, to be able to successfully use my music programs on my computer which is also laser brand
Thank you for your lovely feedback, Rocco. Look forward to serving you again.
When I rang to do my order the staff were wonderful I tried ordering on the Web site but couldn't they are very helpful
Great to hear your feedback, Deborah. We will pass your compliments on and look forward to serving you again in the future!
The band's keep breaking down till the break that's my second order for the wrist bands.
While the watch works well for what I need I'm starting think the watch is not worth getting more bands when this lot break
Thank you for the feedback, Jason. We have taken this on board and will work with our product team.
Thanks but getting over surveys each time i purchase something online.
Thank you for your feedback, Greg. We will look into this as well.
Quick and easy to order a spare part once I called and was told where to find it. Delivered within 5 business days.
Thank you for your feedback, Tegan.
Awesome experience & product. Very, very happy! An easy purchase process, with excellent communication from Laser, throughout - from placing my inital order to receiving my delivery. Definitely recommended A+++++
Thank you for the fantastic feedback, Heidi. We look forward to serving you again.
From the time the order was made to receiving the product was a week. Laserco posted within 24 hours and the slow postal service took up the rest, but not Laserco's fault. Amazing company to purchase from.
Thank you for the lovely feedback, Samantha. Look forward to serving you again.
It was as I would expect for an online order. Confirmation of order and detail about delivery. It was quick.
Great to read your feedback, Garth. Thank you
Easy and quick service, no troubles with the courier
Thank you for your feedback, Tia. Look forward to serving you again.
Quick response to my inquiry and easy to use purchase
Thank you for your feedback, Michael. Look forward to serving you again.
You had the part I need and it was very quickly delivered. Pity everyone was not as efficient as yourselves.
Great to hear you could find the part you were looking for Colin!
Pleasant, good communication and fast delivery, quick and easy online service
Thank you for your feedback, Edward. If you have any issues with the order please reach out to us on [email protected] and our team would love to assist.
Seems like a well organize outfit to deal with and their product is great. I was pleased to receive the goods promptly and well packaged.
Thank you for your feedback, Geoffrey. Look forward to serving you again.
Answer: Hi John, please reach out to us on [email protected] and we will help address any concerns.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Great to hear your feedback, Maria. Look forward to serving you again.