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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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Easy to use order system for older customers
Makes life easier for oldies.
Straight forward. Delivered quickly. As good an experience as I could have asked for.
Thank you for your feedback, Steve.
The order process is adequate - it's not difficult at all, nor is the layout of the site particularly riveting.
Communication after placing the order is quite minimal, this is good in the sense of not receiving a million emails or texts, but it is a little disconcerting to not be kept informed of what's actually happening with the order.
Also, the tracking number provided doesn't actually come online until 3 days have passed (although this may well be an issue with the courier company).
We appreciate your feedback and are glad to hear that you found the order process adequate. We understand that our website may not be the most exciting, but we're committed to providing a straightforward and user-friendly experience for our customers.
We apologize for any lack of communication after placing the order. We understand how important it is to keep our customers informed about their orders and will take steps to improve our communication going forward.
We also apologize for any issues with the tracking number provided. We work closely with our courier company to ensure that our customers receive their orders as quickly and efficiently as possible. If there's anything else we can do to earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
Thank you again for your review and for choosing our business. We're dedicated to providing quality products and services to our customers.
Fast delivery, great sound. Long lasting battery. Good for outdoor parties and get together
Thank you for your feedback, Niloy.
Arrived on time easy seat up and operation
So far product does what it is supposed to
Thank you for taking the time to leave a 4-star review, Philip. We're glad to hear that your product arrived on time and was easy to set up and operate. We're also happy to hear that it's performing as it's supposed to. We appreciate your feedback and are committed to providing quality products and services to our customers.
We're pleased to hear that you chose our business because we had exactly what you were after at a reasonable price. We're dedicated to providing the best possible value to our customers.
If there's anything we can do to earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future.
Website not so easy to navigate on mobile phone.
Would have liked a conformation email of order.
Thank you for taking the time to leave a 4-star review, Vivian. We appreciate your feedback and apologize for any difficulties you experienced navigating our website on your mobile phone. We're committed to providing a user-friendly experience for all of our customers, and we will take steps to improve the mobile experience on our website.
We also apologize for any lack of confirmation email of your order. We understand how important it is to keep our customers informed about their orders and will take steps to improve our communication going forward.
We're pleased to hear that you chose our business because of our fair price for a region-free Blu-ray player and free delivery. We're dedicated to providing the best possible value to our customers.
The tablet has arrived - but it is absolutely dead flat - it took about 10 minutes on charge to even wake up and say "0% battery". I am concerned that the battery life will be very poor after being left so flat for what I can only presume has been a long time.
We're sorry to hear that you experienced issues with the battery life of the tablet upon receiving it. We understand how frustrating this can be and want to ensure that we take the necessary steps to improve our products and services.
We apologize for any inconvenience caused by the dead flat battery upon arrival. We will investigate this matter further to ensure that this does not happen to future customers.
We appreciate your feedback and understand that this has impacted your trust in our business. If there's anything we can do to regain your trust and earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future and provide a better experience.
While it didn't really affect my purchasing decision. I was given the opportunity to "win" a discount which made no mention of a minimum order. I fully accept there must has to be a minimum order but it should probably should be mentioned when the "LASER10" code is displayed as trying to enter the code below the minimum order resulted in me having to close the page and reopen as it wouldn't let me proceed even though I had removed the code.
Also, it would be worth making it clearer that you can purchase replacement parts for the players direct. I only checked your website as I was trying to see if you went under any other name in order to get codes for a universal remote! Google searches for the remote on its own aren't very helpful and I didn't realise that you were an Aussie company so didn't bother to check your website.
Thank you for taking the time to leave a review, Phil. We appreciate your honest feedback and apologize for any confusion caused by the "LASER10" discount code not specifying a minimum order. We will look into making this clearer in the future to avoid any further inconvenience.
We also appreciate your suggestion regarding the need for clearer information about purchasing replacement parts for our products. We will take this into consideration and look for ways to improve our website to ensure that this information is more readily available.
Thank you for choosing our business and for bringing these issues to our attention. If there's anything else we can do to earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
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Thank you for your feedback, Adrian.
100 % satisfied with total service contact. The experience was professional and the product delivered ahead of time.
Great to hear you feedback, Larry - Thank you. We look forward to serving you again.
The radio was sent very quickly from Laser, and is exactly what I needed
Thank you for your feedback, Joan. We look forward to serving you again.
Very easy to shop here! Fast shipping too! Works perfectly with the non Australian market DVDs and Blu-ray.
Great to hear your feedback, Will.
Great website easy to navigate thru it quick service
Thank you for your feedback, Kerry.
This is the second bluray player I have purchased because I was so happy with the first one. It was a quick and easy process. Great reliable products.
Thank you for your lovely feedback, Woo. We look forward to serving you in the future.
Easy to identify what I was looking for. Reasonably priced.
Thank you for leaving a review, James. We're glad to hear that you have used our business before and that you found what you were looking for with our product.
We appreciate your feedback and would love to know what we can do to earn that 5th star for your next purchase or for future customers. Please don't hesitate to share any suggestions or concerns with us.
Thank you for your feedback, Dale.
I don't understand why I had to enter my delivery details twice.
Thank you for taking the time to leave a review, Daiajo. We're glad to hear that you have purchased from us before and that you find our product great.
We apologize for any confusion caused by having to enter your delivery details twice. We appreciate your feedback and will take it into consideration as we continue to improve our website.
Thank you for choosing our business, and we look forward to serving you again in the future.
Found the product I was after quickly with all the information I required. Checkout was simple. Delivery was quicker than expected and estimated.
Thank you for your great review & feedback, Jodie. We look forward to serving you again.
Awesome deal, and arrived quicker then I expected.
Thankyou!
Thank you for your feedback, Courtney.
So far so good, my soundbar was delivered quickly and in good condition. It has performed perfectly and was well worth the price.
Thank you for your feedback, Tony. Look forward to serving you again.
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Thank you for your feedback, Sarah