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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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Couldn't get a response from the phone call had to lodge a request online. But once it got noticed then things moved smoothly
Thank you for taking the time to leave a 4-star review, John. We appreciate your feedback and apologize for any inconvenience caused by the delayed response to your phone call. We're glad to hear that once you lodged a request online, things moved smoothly. We're committed to providing the best possible service to our customers, and we're taking steps to improve our phone support based on your feedback.
We're also pleased to hear that you chose our business for your spare parts needs. We're dedicated to providing quality products and services to our customers.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future and provide an even better experience.
Easy peasy here is a whole lot of other characters to make it up to some stupid arbitrary limit
Thank you for your feedback, Mark.
Easy and awesome to order only thing was when I received my subwoofer the inside was filled with packing peanuts.
Thank you for your positive review! We're glad to hear that you found our ordering process easy and awesome. However, we apologize for any inconvenience caused by the damage to the subwoofer. We always aim to pack our products securely to prevent damage during transit, and we will certainly take your feedback into consideration to improve our packaging process. Thank you again for choosing us, and we look forward to serving you in the future!
Thank you for your positive review! We're delighted to hear that you found our postage quick and our purchase process easy, especially with the convenience of PayPal. We always strive to provide a hassle-free experience for our customers, and we're thrilled that we were able to do so for you. We appreciate your business and look forward to serving you again in the future!
Easy to deal with, good price, very prompt delivery
Thank you for your positive review! We're pleased to hear that you found us easy to deal with, with a good price point, and very prompt delivery. We always strive to provide top-notch service and customer satisfaction, and we're glad that we were able to meet your expectations. We appreciate your business and hope to serve you again in the future!
Very efficient service - and quick delivery. I like being kept informed of the delivery status by email :)
Thank you for your lovely feedback, Deb. We look forward to serving you again in the future.
First time buyer and it was a good experience. Item arrived quickly and customer service was good also
Thank you for your feedback, David. We look forward to serving you again.
Item arrived on time, working but case has 2 cracks
Thank you for your review and for bringing this to our attention. We're sorry to hear that the item you received had cracks in the case, and we apologize for any inconvenience caused. Please know that this is not indicative of our usual level of service, and we take these matters seriously. We would like to make things right for you, so please reach out to us directly so we can resolve this issue as quickly as possible. Thank you for your business, and we look forward to hearing from you soon.
Quick and Simple transaction. Hoping the postage is just as good.
Thank you for your feedback, Kevin.
Satisfied and happy with the product received, the product is exactly what is advertised.
Great to hear your feedback, Toriann. Looking forward to serving you again.
Thank you for taking the time to leave a 4-star review, Jill. We're glad to hear that you were able to find the product you were looking for with us. We're always looking for ways to improve our service and provide the best possible experience for our customers, so if there's anything we can do to earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future and provide an even better experience.
Service was professional!
Since this was a gift, I have yet to talk with recipient.
Auspost took too long to deliver. It sat in Melbourne for several days. Not your fault.
We're glad to hear that you found our service professional and that you chose our business because you already own one of our products. We're dedicated to providing quality products and services to our customers, and we're happy to see that we met your expectations.
We apologize for any inconvenience caused by the delayed delivery and understand how frustrating it can be when things don't arrive as quickly as expected. We appreciate your understanding that this was beyond our control. If there's anything we can do to earn that 5th star for your next purchase or for future customers, please don't hesitate to let us know.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future and provide an even better experience.
It was confusing at first as the card details option wasn't showing up but after that it was easy to use
Thank you for your feedback, Leah. We look forward to serving you again in the future.
Easy to use website, fast response and shipping Will buy from here again
Thank you for your feedback, Ruth.
Easy to find the model I needed, fast postage.
Thank you
Thank you for your feedback, Laurie. We are looking in to offering Express Post options currently and hope to introduce it soon in the near future.
Website well set out, easy-to-use, easy check out, just a pleasant experience to shop.
Thank you for taking the time to leave a review, even though you rated us 1 star. We appreciate your feedback and are glad to hear that you found our website well set out and easy to use. We strive to provide a seamless and enjoyable shopping experience for all our customers, and we are sorry to see that we did not meet your expectations fully. Please feel free to reach out to us if there is anything we can do to improve your experience or if you have any further feedback to share. Thank you again for your business, and we hope to have the opportunity to serve you better in the future.
The product was as described, the price was right and delivery was quick.
Thank you for your comments, Bill. We look forward to serving you again.
Fast delivery, excellent packaging, exactly what I ordered.
Thank you for your comments, Dan. We look forward to serving you again.
Very good customer service, quick delivery and excellent product.
Thank you for your lovely feedback, Jeanette. We hope you enjoy your new product & look forward to serving you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback, Adam. We look forward to serving you again in the future.