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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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2/3 (PIRs and door sensors) of the products costs eventually were refunded.
The reason: they didn't work with Tuya and therefore not with HA.
The light switches work and are great value.
Quick order process as well as delivery and cables are very premium not cheap stuff you see on other sites.
Thanks Harley! Love that you noticed the quality—no flimsy cables here. Quick and premium, just the way we like it!
Thanks Katie! Glad to hear it arrived on time—smooth and simple, just how shopping should be!
Easy ordering quick and safe delivery quality product and as described
Thanks Sam! That’s the trifecta—easy, quick, and exactly what you expected. Glad we delivered on all fronts!
The tablet had a problem which was confirmed by a Laser tech. I couldn't open or update any application. Even the pre-installed apps crash. I did a factory reset 3 times but the problem persists.
Thanks Kamrooz. Not the experience we want for our customers, but glad we could sort it out and issue a refund after our chat. Appreciate you giving us a try.
Order was substituted because the item I ordered was not available but I was not contacted to ask if this was suitable.
Thanks Jamie. That’s definitely not how we want things to go—we should’ve checked with you first. We appreciate the feedback and will work to make sure communication’s better next time.
Thks. Down lights are great easy to setup. Kids love the colours. Thanks for the fast postage
Thanks, Jason! We’re glad to hear you enjoyed the downlights and that they were easy to set up. Sounds like your kids are having a blast with the colors! If there’s anything else we can assist with, feel free to reach out. 😊
It was great from great from start to finish freight was fast
Thanks, Matt! We’re glad to hear your experience was great from start to finish and that the freight was fast. We appreciate you choosing us, and we’re here if you need anything else! 🚀😊
Doesn't engage with Google auto play. I am not able to understand and use the device
Rakesh, we want to ensure you're getting the best experience with your device. Our support team can assist with setup and troubleshooting. Please reach out to [email protected], and we’ll be happy to help!
HIGHLY RECOMMENDED - my Android Auto continually disconnected through my phone cord. Hasn't disconnected once with the wifi and the clarity and speed is brilliant.
Glad to hear you're loving the WiFi option, D D! 🚀 No more disconnections—just smooth, seamless connectivity. Thanks for your recommendation! 🎉
Easy transaction and fast delivery - Happy to re-order more in near future.
Thanks, Daniel! Glad everything went smoothly. Looking forward to your next order!
Easy ordering process and great prices. Fast dispatch time and received the items within the week. Items arrived welled packaged and al correct excellent quality
Thanks, Adam! Glad to hear everything arrived quickly and in perfect condition. Appreciate your support!
Problem with volume when Starting to play, it always star on full volume every time,it can be disturbing to my flat mate.
Thanks for your feedback, Ashille. That’s definitely not ideal! Please reach out to [email protected], and our team will be happy to assist with troubleshooting or a possible fix.
My experience was quick and easy. My order came in no time without any hassle.
Thanks, Fazila! Glad to hear everything was smooth and hassle-free. Appreciate the word-of-mouth support!
Seriously very average and superceeded tablet, but then it only cost $79. General usage depletes power quickly. Very slow to respond to app loading and downloads. Fortunately it is being used by a family member purely for Jigsaws and Color by Numbers as a therapeutic process.
Thanks for your feedback, Dr. Gary. Sounds like it’s serving its purpose for casual use, but we appreciate your thoughts on performance. If you need any assistance optimizing the settings or battery life, feel free to reach out to [email protected]—happy to help!
Prompt delivery, arrived without damage,
Works as expected
Thanks, Arvin! Glad to hear everything arrived safely and is working as expected. Appreciate your support!
To hard thru screen to order would not accept order had to look up quick order screen to order part
Thanks for your feedback, Rhonda! We appreciate you sticking with it and will look into improving the ordering experience. Let us know if we can assist with anything else!
Arrived in loose packing. Did not work. Not worth the money. Very disappointed
That’s not the experience we want for our customers, Vicki. Please reach out to [email protected], and we’ll be happy to assist in resolving this for you.
Item arrived on first eta day. Very happy first time customer
Thanks, Vicki! Great to hear your order arrived right on time. Welcome aboard—we appreciate your support!
I'd bought an ottoaibox mini wireless dongle, and it was super flakey, half the functions on the steering wheel didn't work, it would randomly crash and stop responding, it was basically very annoying... so I tried this laser one, not expecting it to be any different... but it was, so far works first time, every time, and all the functions on the steering wheel work with wireless carplay, it's good enough that I've bought two more for my wife and daughters cars.
Thanks, Sean! Glad to hear the Laser device exceeded expectations and worked seamlessly with your setup. Appreciate your trust in us—and that your whole family is getting onboard with it too! 🚗✨
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks John. Appreciate the honest feedback—glad the light switches hit the mark! We’re taking note of the compatibility issue and will keep working to improve.