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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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Easy to navigate the website.
Easy to place the order.
Goods arrived quickly.
Very smooth process from start to finish.
Online ordering, simple process, site easy to navigate, with all the product information needed.
Easy to order via the website. Very well priced and the order was delivered quickly. Have purchased globes and switches previously and they've been very reliable.
Thanks Mark! Always great to hear from a returning customer—glad everything from price to delivery keeps hitting the mark!
Product is as described and I received is within 3 business days. Works well. Minimal to no scent so great for people sensitive to strong smells
Thanks Joanna! Fast delivery and no overpowering scents—glad it’s working well and suits your needs perfectly!
Great website and easy to use. Prices are very reasonable too and item was in stock while it was not in store at the time of my visit.
Thanks Paul! Glad the website came through when the store couldn’t—great to hear it was smooth, easy, and well-priced!
Very grateful to have a workable remote again, after the previous one just 1 yr old ceased to work when it fell from my lap onto the floor.
Thanks Kate! Glad we could get you back in control—remotes have a real knack for dramatic exits, don’t they?
Our Tv Remote stop working ordered one from Laser, very satisfied with the service only took 2 days to arrive. Now back watching TV
Thanks Deborah! So glad we could get you back to watching TV quickly—nothing worse than a remote on strike!
If i could give a zero I would. Never got my parcel and cant get any communication out of them. I keep receiving these rate your experiences with Laser and I keep giving them a 0 and now I have to review them with 100 words which I dont have cause It was all explained in the first sentence
Thanks Caitlin. We're truly sorry for what you went through—this definitely wasn’t the experience we wanted for you. While the parcel was unfortunately lost by the courier, we understand the frustration and stress it caused. We're glad the refund has now been processed, but we take your feedback seriously and are working closely with our delivery partners to help avoid situations like this in the future. If there's ever anything more we can do, please don’t hesitate to reach out to [email protected].
I simply purchased what I needed, I do not agree that feedback is required with every interaction.!
Thanks Gary! Glad you found what you needed—totally hear you on the feedback overload. Appreciate you taking the time anyway!
The purchasing process was simple and the freight charges reasonable.
What I do like at "smart" Laser products compared to other brands that I tried is that the WIFI-connected smart lights will retain the settings when power is turned off, they come to the same state (On/OFF, brightness, colour, mode) when power comes back on. I wish they had other smart bulb types such as GU10, smaller size for E27. Etc.
Thanks T. B.! Great to hear you're enjoying the smart features—especially the power-on memory (a small thing that makes a big difference). Appreciate the suggestions too—we'll definitely pass them on to the team!
Great service, easy to order good reviews and fast delivery.
Thanks Karlzzz! Awesome to hear your first charger made the cut—glad we could deliver again for the family!
Arrived, intact and working. Good communication with emails
Thanks Emily! That’s the trifecta—arrived, intact, and working. Glad the email updates kept things smooth too!
Cost effective and conveniently received with full tracking information
Thanks Rohit! Great to hear it was cost-effective and hassle-free—tracking all the way makes a big difference!
I thought it came with a remote. Things would have been easier for me.
I havent got the box left, so cannot really change it.
My fault.
Thanks Eva. We understand how frustrating that can be. For future reference, we do list the box contents on the product page to help clarify what’s included—but totally appreciate that mix-ups happen. If there’s anything we can still assist with, feel free to reach out to us at [email protected].
Originally sent wrong item but replacement was set quickly
Thanks Sam! Sorry about the mix-up, but glad we could turn it around quickly. Appreciate your patience—and the kind words!
Fast delivery, works great. Recommend to everyone if they need a replacement.
Thanks Tina! Fast delivery and a sound bar that delivers—love to hear it. Appreciate the recommendation!
Very happy with my first experience with this company. Arrived very quickly and worked very well.
Thanks Susan! So glad your first experience was a winner—quick, easy, and it worked like a charm. Here’s to many more!
Great customer service and fast delivery arrived undamaged and works well
Thanks Daniel! Glad we could get that remote to you quickly and in one piece—always nice when things just work. Appreciate you sticking with Laser!
Confusion around billing and delivery address. But otherwise good.
Thanks Linda. Appreciate the feedback—sorry things got confusing with the addresses. We’ll take a look and see how we can make the process clearer.
It was easy to find what I was looking for on the Lazer website, i ordered another remote for something else from another company the same day and I've no idea when it's turning up so the overall whole experience I had with Lazer Co was outstanding,I highly recommend them.
Thanks Garry! Love that we could deliver while the other guys are still figuring things out. Glad we made it easy—and faster too! Appreciate the high praise.
Usually have trouble with overseas companies but Laser was really good to deal with. Product as described
Thanks Shane! Great to hear we broke the “overseas hassle” streak. Glad everything went smoothly and the product delivered as promised!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Anthony! Love hearing it was smooth sailing from start to finish—exactly how online shopping should be!