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Land's End Reviews Summary
Land's End has a rating of 1.9 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Land's End most frequently mention customer service, credit card and school uniforms. Land's End ranks 215th among Swimwear sites.
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What a delight! The quality of Land's End products is superb. Seams and hems are beautifully finished and the sizing realistic... none of this large = size 10 stuff. The fabrics are really good quality and the dyes fast. These garments are built to last, without looking like combat fatigues! The service and sales events tick all the right boxes and if you do need to return something, you can actually drop it off at a Sears or If you are ancient like me, you can always con someone into doing it in return for some dog or kiddie sitting. What's not to love?
We received items so fast. They do have a really good deal on-line, even better with taxes and duties.
Landsend clothes aren't usually what I wear on a day to day basis, but I bought a couple things there when I lived in Seattle. The good thing is that the clothes last a loooong time. Very durable, well-made stuff!
Winter clothing is often tough to find for decent prices as they get jacked up during this time of year. Landsend is my go to place for all winter clothing, snow jackets, boots, pretty much anything. They are reliable and shipping is fast. Kudos to them!
Lands End carries some of the best quality, everyday clothing we have found!
I am a mom of 2 and especially love the kids clothes that look like kids clothes but are not suggestive, obnoxious, or obscene (ever try to find a bigger girls' dress that doesn't show cleavage? Ever try to find a bigger boys' t-shirt with no swear words or alcohol advertisements?)
The customer service at Lands End is unparalled! They are fantastic, even the on-line chat help representative is a real person! My favorite type of jeans were discontinued and the on-line help rep told me the item # of the closest pair in regards to fit and length.
Returns at local Sears stores are an amazing way to save return shipping costs. Excellent sales, excellent quality, and different sales on-line than in stores!
Wonderful high quality merchandise at reasonable prices. Outstanding customer service. Lots of free shipping offers. I almost never shop anywhere else. Returns are free at any Sears store with a Lands' End Shop. And the best part is that something is always on sale!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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