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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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You have some beautiful lamps to choose from. Sometimes too many choices makes it hard to navigate the site, but I tried to narrow it down and was able to find lamps I liked that were affordable.
Hi - thank you for being a repeat customer, we appreciate hearing from you.
Putting together was kind of confusing but once put together, loved it. The dark corner of the living room is nice and bright. Room looks warm an bigger.
We ordered two crystal chandeliers. They are stunning! Great delivery, no issues at all with packaging, instructions, etc. We had a great experience!
A chunk of the base was broken on the reading lamp. We stuck it back in the frame but there is no way to secure it.
The box/packing were a nightmare. Rather than try to send it back in the tattered box, we decided to live with the broken product. Moving it to clean will be challenging.
The torchier lamp contained two plastic rings that appeared to fit between the pole segments. They were shown in the diagram but not mentioned in the instructions. Following the diagram as pictured made it impossible to join the segments. Pulled up a picture of the lamp on the site. The rings were not shown in the picture.
The bulbs sent with the lamps were difficult to thread into the sockets.
The lamps are very attractive, but I doubt we will be purchasing from LampsPlus again.
Hi - if the design you arrived was damaged or you were not satisfied with it, just contact our customer service team and we can arrange for a reship or help you find a design that better suits your needs and decor style. Thank you for the comments.
The website was so easy to use! I found a desk lamp in my price range and it was here by the end of the week.
The boxes continue to arrive damaged and partially crushed in some areas.
Hi - we apologize for the boxes arriving with damage from the carrier. It is unfortunate, but does occur at times. If the lighting designs inside are in any way damaged please let our customer service team know and we well help you out. Thank you.
Love chat support! All items were delivered on time and in good shape. I have been ordering from Lamps Plus since 2014, and they are getting even better now
I order items delivered to the store, and it is a great way for me to shop
We are looking forward to installing it outdoors and we did received it.
Easy, quick check out. Had exactly what I wanted :)
You have a huge selection - varied price range - something for everybody!
Delivery was quick and assembly straight forward. Love the nightlight & USB feature. Makes my life simpler!
Linda
Fast service, My order was processed the day I order them.
Love the products and great prices, and ordered another one
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi - thanks for sharing your experience. If you ever need assistance with an order, we have a free online design service that you can use, where you can get help from a lighting designer in shopping. Thank you for the comments.