On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Happy with the ordering process and the product was exactly what I was looking for
Fast and easy hopefully they come fast and with no problems also! They absolutely did and are beautiful!
Great! Prompt delivery on the furniture. I ordered online
Easy to navigate but lamps available change. What I found on Sunday, I had a difficult time finding on Tues.
Hi - the sorts do change somewhat over the course of several days, due to product availability and popularity. We would suggest using our Wish List feature to keep track of favorite designs. This feature also makes it easy to compare different designs. Thanks for the comments, and for being a repeat customer!
Easy to use and navigate and info presented was helpful
Excellent service and delivery... loved the lamps!
The products available at Lamps Plus are made with style and quality and the service is efficient and fast! We love these lamps!
The product is fine, a little lighter base than I expected, but it lights the music well.
The shipment process was interesting. I was concerned that it took so long to arrive and then within hours of your email, there it was on my doorstep. Interesting.
Wonderful fan, great prices, easy website. What more could you ask for?
Exceptional! Will definitely order again.The delivery process was timely & efficient.
Fast and easy to order quality items great customer service
Glad to hear that, we appreciate the feedback.
The lamp I received arrived earlier than I expected, was packed to perfection. The description and the picture of the lamp was just as it was described and the picture was exactly like it was described. My new #1 web site for all of my home decor.
Both lamp shades have a crease/crinkle in them which shows up when the light is on
Harp was bent
Sent an e mail requesting another
Sent an accompanying photo
Hi Donna - we apologize for the harp arriving damaged. We will get a new one sent out to you ASAP. Thank you for the comments.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the comments, and for being a repeat customer. We certainly appreciate it!