On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Many lamp shades to choose from.
Website was easy to use.
Shipping was fast.
The light fixture arrived very quickly and was well packaged. Looked even better than the website picture! So sparkly and beautiful. Exactly what I wanted.
Not much to say, but your shades are great! I also got the shade in 2 or 3 days
Great to hear that, we hope you love your purchase!
I searched for affordable pairs of lamps and came across LampsPlus. They had nice looking lamps at very good prices. Ordering was easy and delivery was quick. No issues with any part of the order or the lamps.
Wonderful to see you had a great visit with us, thank you for the comments.
I needed a small lamp in my living room. This one is great.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Great options to choose from. We bought the Berkshire Birdcage knobs. They are just what we were looking for. These are fine quality knobs.
Wonderful to see you had a great visit with us, thank you for the comments.
I was looking to replace a lampshade to match a certain color on a very special brass floor lamp I have. I had been looking for quite some time. I was so pleased when I discovered Lamps Plus with their many selections. I ordered and my shade came packaged so carefully, the size and color were perfect and customer service very personal.This is a wonderful company.
Thank you for the feedback! We appreciate you taking the time to leave us a positive review.
Very good thank you. The people were helpful and we accomplished our goal with Their thoughtful input and willingness to expand our vision 🙏🏼
Thank you, we appreciate the feedback and the comments.
We had bought 3 outside lamps for our new home 4 years ago and never bothered to change the lamp on the side of the house because it was hard to see from the street. It recently failed so we checked back with you and found you still carried the exact same fixture. Thank you!
Wonderful to see you had a great visit with us, thank you for the comments.
It was really helpful to see all the different lamps and be able to filter them into more specific areas to view, especially the "more like this".
Everything is easy and smooth - even the occasional return.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I've ordered 3 bathroom sconces from LampsPlus, and they've all been delivered without damage, and they're lovely.
Great to hear from you, thank you for the visit and responses.
I have shopped with Lamps Plus in the past. Love the selection of lightning and decor.
Ordered multiple times and will continue. Speed of delivering customer service are excellent.
Found what I wanted very quickly. Good price. Good reviews. Interface for ordering very simple and clear.
Glad you had an easy time shopping our site!
Fun and easy! Experience was nice! Everything went great!
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Large selection of fans to choose from. I liked having everything in one place.
Happy to get this lamp on Sale. Thanks.Good quality and Beautiful
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Happy to hear that, thanks for the feedback!