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Lamps Plus

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
195
quality
1,064
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20,521 reviews

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New Mexico
2 reviews
0 helpful votes
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I found the lamp I wanted
October 25, 2024

I was looking for a 2-bulb lamp with 2 separate on-off switches and a USB port on the base. Found what I wanted!

Date of experience: November 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

North Carolina
1 review
0 helpful votes
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Beautiful Lamps!
October 25, 2024

Easy to order. Never an issue finding what I need. Huge inventory but the filters narrow things down

Date of experience: October 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

Minnesota
1 review
0 helpful votes
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The lamps look very nice to the undetermined eye but on closer look their quality control is in need. Some of the bars are a crooked on the Beauchamp and one of two Copenhagen pendants is crooked. We were unable to straighten them completely but like the look of the gold colored metal and the Beauchamp doesn't overtake the room like a drum did. They are near each other so needed a match or complimenting design.

Date of experience: October 24, 2024
Amira T. — Lamps Plus Rep
over a year old

HI Mary, thank you for the detailed feedback. We will pass this information along to our team and recommend you reach out to us if you have any additional questions or concerns.

Michigan
1 review
0 helpful votes
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Really great quality product for the price. Unlike so many electrical and lighting fixtures, this is exactly as described and solid quality. Thank you!

Date of experience: October 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!

Minnesota
1 review
0 helpful votes
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Construction was not easy, felt flimsy at times but looks great after done and fits our space. Casters a bit industrial but overall good for what we needed.!

Date of experience: October 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Tennessee
1 review
0 helpful votes
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Satisfied customer
October 24, 2024

Had what I wanted with free shipping and convenient online shopping experience.

Date of experience: October 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the positive feedback!

Arizona
1 review
0 helpful votes
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New mirror
October 24, 2024

Easy checkout. Finally found a mirror to go with bathroom fixtures we liked

Date of experience: October 22, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning customer, we appreciate it.

Indiana
1 review
0 helpful votes
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..happy as a clam
October 24, 2024

..received the lamp in a timely manner…quality of lamp is a 10…wife loves it

Date of experience: October 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

South Carolina
2 reviews
0 helpful votes
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Great Product at a Great Price
October 24, 2024

Item is just as it was described and it truly is a quality product.

Date of experience: October 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for shopping with us!

Florida
1 review
0 helpful votes
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Easy fix
October 24, 2024

One of our lampshades arrived a bit dented. All it took to remedy this was a call to LP and they instantly said a new one would be mailed to us.
No hassel!
I am unsure what to do with the old one? Please advise.

Date of experience: October 20, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi Joy, if you weren't instructed to return the damaged lamp shade, you can hold onto it or repurpose it. Glad to see our team was able to assist!

Texas
1 review
0 helpful votes
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Unique selection
October 24, 2024

Great selection, high quality at reasonable prices. Packed expertly, no damage.

Date of experience: October 18, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback!

Arizona
1 review
0 helpful votes
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Very pleased
October 24, 2024

I ordered new outdoor lighting and am very pleased. They are beautiful and easy to install. The ordering/shipping process was easy.

Date of experience: October 18, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to see that you had an easy time shopping our website!

California
1 review
0 helpful votes
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The description of my lamps was accurate and my purchase was easy on the website. Everything arrived safely and on-time.

Date of experience: October 17, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to see that you found our site easy to use, thank you.

Colorado
1 review
0 helpful votes
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Instructions need work
October 24, 2024

The fans are great but the instructions were very vague and hard to follow, particularly on one of them.

Date of experience: October 16, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we appreciate you taking time to leave a review.

Connecticut
1 review
0 helpful votes
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Great selection
October 24, 2024

Very pleased with the two night table lamps purchased for my bedroom. Lamps were as pictured and look perfect in our bedroom.

Date of experience: October 16, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!

Pennsylvania
1 review
0 helpful votes
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Outstanding lamp purchase
October 24, 2024

My lamp purchase process was excellent, quick and updated information on delivery status of my order. Also my lamp has a double drum pure white silver shade, which is the reason I ordered this lamp, that provides bright white light, instead of the yellow linen look lighting, which makes the room really pop with bright light. Love the double drum silver white shade. Thank you for your great service.

Date of experience: October 14, 2024
Amira T. — Lamps Plus Rep
over a year old

We appreciate your business and hope you visit our site again!

Arizona
1 review
0 helpful votes
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Lamp as pictured
October 23, 2024

My lamp order came very quickly, was packed well and was just as described.

Date of experience: October 12, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for continuing to be a returning customer, we appreciate you shopping with us.

Arizona
1 review
0 helpful votes
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Great Replacement
October 22, 2024

Great replacement for old fluorescent fixture in laundry room.

Date of experience: October 12, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the positive feedback, we appreciate you leaving a review.

New Jersey
1 review
0 helpful votes
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Very happy
October 22, 2024

I absolutely love the lights I ordered great quality and look amazing

Date of experience: October 11, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to hear that, thank you for the comments and feedback, we appreciate it.

Washington
1 review
0 helpful votes
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Good service
October 22, 2024

Very easy process to select and purchase. Unfortunately the color was not quite what I was expecting and the shades were a bit larger than I expected. Guess this is what happens when you order online. It is harder to visualize online I think.

Date of experience: October 8, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to see that you found our site easy to use, thank you.