Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy to navigate the website and reading customer reviews also helped me with my decision to purchase the lamp.
Love how unique the shade is. I'd never find something like this in the local stores.
Thank you for the positive feedback, we hope you love your purchase.
It was a positive experience and the lamps exceeded my expectations.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
We did have to return the lamps because a door wouldn't open because of the depth but the return was flawless.
We are so happy to hear that you had positive experience shopping with us!
You always have what I need and want. Your packaging and shipping is perfect. Thank you!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Not sure why there were issues with both orders.
Had to request new ones.
Wonderful to hear that, great to see that our site was easy to use.
There was a problem with the original controller for the ceiling fan. The controller was replaced in 3 days and fan was fixed
Hi Terrance, we are happy to hear your issue was promptly resolved.
Looks like fan was Previous put together you can see marks where bolts together
We take pride in delivering high-quality products, and it is alarming to learn that the product you received did not meet our gold standard of excellence, and apologize on behalf of our vendor. If there's any damage or defect, please contact our customer service team. We're happy to rectify this issue promptly. We apologize for any inconvenience.
We accidently ordered 2 lamps, and tried to cancel one, but were unable, Very annoying
Wonderful to hear that, great to see that our site was easy to use.
The product that I bought was shipped within a reasonable time span. It had the quality I expected. The descriptions about the lights online are helpful.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
I spoke with a representative who was very helpful. He recommended some options after I explained what I was looking for. I'm very happy with my fixture.
Thank you, we appreciate the feedback and the comments.
Shades were perfect! Packed well. I will shop with LampsPlus again!
Wonderful to hear that, thank you for the comments and feedback, we appreciate it.
It was a great experience searching for r=the lights I wanted and their customer service was excellent.
We appreciate your business and hope you visit our site again!
Great table, some parts had been added for stability, which had come loose in transit, fortunately no damage to table. Better more substantial packaging for weight of item, is all that was needed.
Hello Sue, thank you for the positive feedback. We appreciate you shopping with us!
Whenever we need lighting or ceiling fans, etc. we turn to Lamps Plus. They have a large selection that satisfies all tastes. Most of the time they have exactly what we need and like. The products come quickly and safely. We haven't put the latest purchases up yet but are excited to see!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Flamingo lamp shades delivered on time and in good condition.
Very cute!
They will go great with the beach theme in vacation home.
Thank you for the positive feedback, we hope you love your new lamps!
Great products, easy website, fast shipping, it's all good.👍This lamp is beautiful, was easy to assemble, arrived within three days and looks lovely in my living room.
Thank you for being a returning customer, we're glad the site was easy to use!
I love this lamp. It seems to be made well, with a ceramic base and a wood neck. The cost was very reasonable. The overall look is super. The only issue was that the lampshade came a bit dented on one side. I have simply moved that side to the wall so no one can see.
Hi Linda, thank you for the positive feedback! We appreciate you shopping with us.
Fast, efficient and professional delivery service of an excellent product
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
The console table that I bought was on a couple different sites at a higher price and on one site it did not include shipping. However, I was excited to find it on Lamps Plus for less and free shipping. I took a chance based on some prior purchases from this website. I was not disappointed. The table came in a matter of days, packaging was in excellent condition and all pieces were well packed. Everything I needed was included and I was able to assemble it myself with no problems. The table looks great in my space. I love it.
Glad you enjoyed your shopping experience!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.


We are happy that you had an easy time navigating the site, we appreciate your feedback.