On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Enjoyed looking at the options and finding the price point I needed for the light fixtures!
Cool shape - pics don't show true shape. Colors are nice. Very well made
We appreciate your business and hope you visit our site again!
Like most web sites it is somewhat cumbersome to navigate since they have thousands of products. Filters are iffy as to what you will see. Prices are typical for the products, I did not find any exceptional savings.
Transaction was smooth, shipping info was prompt and accurate.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
The Lamps Plus service representative was professional and quick to fix the broken component of my lamp.
Thank you for the great feedback, we hope you enjoy your purchase.
From gifting and this time was for myself and I am completely satisfied with all the times I have purchased. Quality, many selections and prices and Arriving on a great time and packaging and delivery. Thank you!
Thank you for continuing to be a repeat customer and we hope to see you again soon!
Couldn't be more pleased with the packing &delivwey! These lamps exceeded my expectations. They are beautiful & look so classy!
Thank you for the positive feedback, we appreciate you taking time to leave us a review.
Very easy shopping and great selections of lamp post lights. Quality and style are great
Great to see that you found our site easy to use, thank you.
Vast amount of Lamp options at Lamps Plus. I found a set I liked and was not disappointed when they arrived. They are perfect for my log home. Since I needed sufficient light, pull chains and a more simple design my search was limiting. Luckily I found what I needed on the Lamps Plus website. YAY!
Thank you, we appreciate the feedback and the comments.
If you can't find something you like from this company I feel for you because they have so many options available.
Thank you, great to see that, we hope to see you visit with us again soon!
The entire experience was great; however, the lamp metal (brass) didn't match my existing metal (gold). Return was very easy though.
Hi Susan, we apologize your order didn't work out how you expected. We hope you shop with us again soon.
We have bought three Chandelier's from Lamps Plus and all are beautiful and good Quality
I am very pleased with them
Thank you for the positive feedback and continued support!
I ordered two vanity lights and two mirrors. One of the mirrors was damaged during shipping, it was never even delivered to me. FedEx returned it to Lamps Plus and I got a new one within a few days.
Thank you, great to see that, we hope to see you visit with us again soon!
I am very pleased with the lights I ordered. I was looking for vintage lighting and I was able to choose from several lights that were appropriate for the age of my house, built in 1889. The lights arrived super fast, were packed well so there was no breakage, and were easy to install. Definitely recommend
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Terrific experience with Lamps Plus as always. I will continue to shop with you you since you have everything or always can get it.
Thank you for continuing to be a repeat customer and we hope to see you again soon!
Lamp arrived quickly. Easy to assemble and I am happy with the purchase.
Thank you for the great feedback, we hope you enjoy your purchase.
Easy ordering process with many beautiful product choices. I updated the lighting throughout my house and especially love the bedroom lamps with USB ports and night lights embedded.
Thank you, we appreciate the feedback and the comments.
We are downsizing to an open floor plan and my existing lamps look dated. I love the wall sconces for my powder room, simple but elegant and the two table lamps are just right. Great prices, good communication and quick delivery.
Thank you Tonya for the wonderful feedback!
I purchased this Lamp a few weeks ago, and--because of its beauty--I had to order another one!
Thank you, we appreciate the feedback and the comments.
Bought as new, apparently open-box received. Replaced efficiently.
Great to hear from you, thank you for the visit and responses.
It was great how the service person was able to help me find what I needed.
We're glad to help you find what you were looking for!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Lighting Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to hear from you, thank you for the visit and responses.