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Lajerrio

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lajerrio Reviews Summary

Lajerrio has a rating of 3.6 stars from 1,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 139th among Engagement Rings sites.

service
481
value
69
shipping
70
returns
55
quality
1,017

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great product. I recommend
August 27, 2023

Good, order was easy and fast, product as described. Will recommend

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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Every ring I have purchased from Lajerrio has been expert quality! Expert! But not these two.

Date of experience: August 26, 2023
New Jersey
1 review
0 helpful votes
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Wort It
August 26, 2023

So far so good, nice quality ring, beautiful stone, and good price

Date of experience: August 26, 2023
Louisiana
1 review
1 helpful vote
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Order shipping
September 25, 2023

If this company knows it will take some time to ship. Then the options for shipping and paying for quick shipping should not be an option. I paid an extra 20 for the product to be here in 4 to 6 business days. I did not receive my product until 16 days later. If I would have known it was going to be shipped regularly I would have just had regular shipping.

Date of experience: August 25, 2023
Georgia
1 review
2 helpful votes
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Mid
September 24, 2023

Ring is nice, but company uses false advertising in how quick they can get the ring too you. Honestly not worth at all

Date of experience: August 25, 2023
Indiana
1 review
0 helpful votes
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Bait and switch
September 24, 2023

The picture of the item I purchased was beautiful. The product I received looked nothing like what I ordered. It looked like something an 8 year old would produce at summer camp craft time.

Bizarrely it came in a beautiful gift box. The box was nicer than the pendant.

Date of experience: August 25, 2023
Hawaii
1 review
0 helpful votes
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Annoying
September 23, 2023

It's been almost 2 months and I still have not received it OR a response on asking for a refund

Date of experience: August 24, 2023
Maryland
1 review
0 helpful votes
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I've been trying to exchange my ring set or exchange for a different item. I have not been able to receive any assistance from Lajerrio.

Date of experience: August 23, 2023
Oregon
1 review
0 helpful votes
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They are perfect
August 23, 2023

The company is outstanding will be ordering more in the future

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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I ordered a ring that's entirely too big. They return policy it's almost impossible. I love your jewelry and have ordered from you before, but I will never order again.

Date of experience: August 22, 2023
Georgia
2 reviews
0 helpful votes
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It's been over a month and I haven't received my order yet. I reached out to customer service and I no one has called me or emailed me back

Date of experience: August 22, 2023
Florida
1 review
0 helpful votes
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Happy customer
August 22, 2023

I have been extremely happy with all the rings I've purchased!, excellent quality and craftsmanship!,,

Date of experience: August 22, 2023
Georgia
1 review
0 helpful votes
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Bought same ring 4 times
September 21, 2023

I love a ring that i got from you however i have had to purchase the same ring 4 times in all 3 prior ring a stone has fallen out in the exact same place. I am trying hard to baby this last one I bought.

Date of experience: August 22, 2023
Rhode Island
1 review
0 helpful votes
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Beautiful ring
August 22, 2023

Experience was good. The rings are fine quality. I ordered two and particularly loved one of them the most.

Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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No problems whatsoever! The shipping was a bit slow, but it was worth the wait.

Date of experience: August 21, 2023
Maryland
1 review
0 helpful votes
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Ring
September 18, 2023
Updated review

It's a beautiful ring but two days after receiving the ring one of the stone fell out.

Date of experience: August 19, 2023

No problem
July 20, 2023
Previous review

No problem

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Disappointed
September 18, 2023

I reordered my ring because I lost my other one. This ring didn't look like the first one my husband ordered and I have had it for a week or so and there is already diamonds missing. I hate that I lost my first one. I fell in love with that ring. This one is definitely not the same.

Date of experience: August 19, 2023
New York
1 review
0 helpful votes
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Wedding ring
August 17, 2023

It was a pleasure dealing with lajerrio, I did express shipping and ordered on the 17th July got it on the 27th

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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Solitaire Carnelian Ring
August 15, 2023

The carnelian ring I purchased is beautiful. I have no complaints at all and will refer my friends

Date of experience: August 15, 2023
Illinois
1 review
0 helpful votes
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Love it
August 15, 2023

Good quality and decent price. ——————————————————-

Date of experience: August 14, 2023