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Lajerrio Reviews Summary
Lajerrio has a rating of 3.6 stars from 1,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 139th among Engagement Rings sites.
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The ring is so pretty and I love to wear it. The seller was so kind and helpful, a pleasure to work with. Would definitely recommend for custom orders.
Got the E for my new baby girl. I love it, but my husband had no clue it was an E. Still cute! Perfect. Thank you!
My husband ordered a ring for me on April 27 lajerrio changed my order date to may 1st and it still been over a month and no ring. The tracking information is useless you can not track anything. They said it was mail may 22 and again mailed on may 27 which is it. At this point we are going to our bank to get our money back.
I wear it almost everyday. The craft and quality is nice and so is the script! Will definitely be buying more from this shop.
Order this item for the second time 5/8 received tracking number 5/18. Started tracking item from usps site said it was received by united global development inc(shipper) as of 5/20 as of today item it still in transit with same shipper in the same place chino, ca today is 5/29. Called USPS was told anyone can make a label doesn't mean they physically have the package. Guess it's a waiting game. Gave them a second chance never again.
I wasn't sure if it would be worth the price but it has exceeded my expectations! The center stone is mesmerizing. I can't stop staring at it. Very happy with my purchase and want to buy more!
Perfectly dainty and so sparkly! Such a wonderful expression of my faith. Amazing packaging. Highly recommend!
I ordered on May 11 and got it May 26th to my surprises because the tracking info never changed to a day... I am extremely happy and my fiancé did and aswesome job
I receive so many compliments on a daily basis. Kelly was great at answering all my questions and the shipping was speedy. Will def buy from Lajerrio Jewelry again!
Ordered a ring mid april paid the extra 25 to get it in 3 days a week later got email saying my ring was in production but will receive my ring on time. Well 2 weeks later had to email them asking where it is received email back saying sorry system was down but ring was send giving a tracking number for FedEx just to find out that FedEx has shipped label but no ring!. Emailed them again to get a response of sorry it's not us its FedEx now FedEx is saying my delivery date is pending because they dont have the package!
Horrible company will never order from them again!
BUYER BEWARE
These came and are super cute! I am excited to give them to my wedding party! The product was very pretty when opened.
This simple piece almost made me cry. It's beautiful and it's perfect, thank you so much. L definitely be ordering from this shop again!
I order a ring set, it took over a month to come in. I ordered an 8.5 and then looked at their sizing chart and it recommended I order a 10.5. I emailed them and tell them I needed a 10.5 according to their sizing chart and now it's considered a "speciality ring". They won't return it for a full refund until I pay shipping back to Hong-Kong. Shipping costs are almost as much as I paid for the ring. I will never recommend them to anybody. No where on their website does it say they are out of Hong-Kong. Had I known that, I wouldn't have ordered from the beginning.
You can not go wrong with any of her amazing pieces of jewelry.
Thank you for always going the extra mile.
Jane Hamlin
Ordered ring and took alot longer to arrive than expected. Once received the ring is too large, although I ordered my regular size. I had wanted an exchange, contacted customer service sent in photos of ring as per their policy and 4 emails later still no response. Will be disputing charges with credit card company if no reply in 24 hours. Absolutely unacceptable
I received my ring yesterday, it is absolutely beautiful and the sizing is perfect. The reason for such low stars is shipping time. I order the ring on March 21st 2020 and didn't receive until May 13th 2020. After several emails requesting tracking information. However ring is worth wait...
I placed an order and in over a month I never received my order. When I asked about my order they sent me a fake tracking slip number and said that their "system was down." It has been 34 days and I still have not received anything from them. Just plain horrible!
Ordered this ring almost a month ago and still haven't received. I was so excited and have been completely let down! I'm very upset as they said it shipped 10 days ago, and Fedex says today only the label has been made, they haven't even received it! They have no phone number to call them to speak to somebody, and when you message them on Facebook, it says EVERY TIME, they are not there. So all you have is email, and you're lucky if you get a response. I've emailed 3 times and still no reply. Very upset and I've asked for a refund twice! Still nothing. Guess I will have to go through my bank to try to get my money back. This company sucks!
I ordered a ring on April 18th and paid an extra $15 for the 4-8 day shipping. I never received a tracking information and they gave me the run around. The ring never came. They are scammers
I ordered a ring March 21,2020... Today is April 20... no ring!... I received a tracking number... but when I try to track order it comes back as " not found"... Emailed the company had to wait a week and a half for a reply... they are of no help. I will contact PayPal for help. Very disappointed!. Ridiculous!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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