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Lajerrio

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lajerrio Reviews Summary

Lajerrio has a rating of 3.6 stars from 1,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 139th among Engagement Rings sites.

service
481
value
69
shipping
70
returns
55
quality
1,017

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Absolutely Stunning
September 7, 2023

Love the ring I got for my wife! It was perfect for her and she loved it!

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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NOT what I expected
October 6, 2023

Their customer service is the worst. The products I received were not as nice as pictures. Not up to my expectations at all! They didn't allow a return even though it was within the 30days. It was as soon as I got my order. One was a gift that I'm not going to gift any more.

Date of experience: September 6, 2023
Arkansas
1 review
0 helpful votes
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Very stoked with my purchase!
September 3, 2023

Got this as a surprise for my girlfriend now fiancée. It is perfect, look forward to the wedding band in the future from you.

Date of experience: September 3, 2023
Indiana
1 review
0 helpful votes
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Great quality - beautiful ring
September 3, 2023

Easy and user friendly website. Product was better than I imagined

Date of experience: September 3, 2023
Illinois
1 review
0 helpful votes
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Beautiful!
September 2, 2023

It was a gift for my daughter for her birthday. She loved it. Very simple and elegant.

Date of experience: September 2, 2023
Florida
2 reviews
0 helpful votes
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Beautiful
September 1, 2023

I'm so obsessed with my new ring! I can't wait to purchase another one!

Date of experience: September 1, 2023
Tennessee
1 review
0 helpful votes
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Slow response to refund and return
October 1, 2023

I ordered two of the Aurora necklaces and they were just pictures not resin as they described. Emailed for return and refund. Had to pay for return over 18 dollars to send thru mail. Waiting for a response for the over 75 dollars I spent on the two necklaces. Four weeks has gone by so far. Will dispute thru PayPal.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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What a beautful package
September 1, 2023

I was expecting excited and very pleased when I received my pieces. They look amazing and I pl!anned to order an addtional nad to accompany what I have reqceived.

Thank you

Date of experience: September 1, 2023
Tennessee
2 reviews
2 helpful votes
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Very unhappy
September 30, 2023

I ordered a ring set and paid approximately $140. It took so long to receive it, that I requested to send it back and get a refund. Lajerrio's response was very slow and did not address my issue. I asked for return/refund procedures. I purchased the ring set for a particular event, but it did not come in time. I purchased a replacement from another company. I just want to return it and be reimbursed. Still no response from Lajerrio.

Date of experience: August 31, 2023
Tennessee
2 reviews
1 helpful vote
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I requested a refund. I contacted my credit card company to report I didn't receive the rings I ordered. So they opened a claim. This company ignored my multiple request for a refund. They mailed out the item. I told them I don't want it as I bought it from a more reputable company. They still mailed it out. I want my money back. Not the item! I will return it if I receive it. Don't do business with them!

Date of experience: August 31, 2023
New York
1 review
0 helpful votes
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Beautiful Ring
August 31, 2023

This product was amazing. My wife love the size and color, quality is amazing. Love the quality.

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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The delivery process took longer than what he thought but everything turned out to be good.

Date of experience: August 31, 2023
Florida
2 reviews
0 helpful votes
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Wife's Wedding ring
August 29, 2023

I am so in love with it. It looks amazing and the smile on my face to her light up was wonderful

Date of experience: August 29, 2023
Oklahoma
1 review
0 helpful votes
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It's BEAUTIFUL
August 29, 2023

The ring came in a little earlier than expected, which was perfect, because my husbands came in only 2 days prior to mine. It came wonderfully packaged and was very safe, going all the way from a huge box, down to the small ring box. I've been wearing it for about a week now, and I do have a small complaint. The paint is already starting to chip off in a couple small areas. As this is the ring I wear on a daily basis that is very saddening to me, because the chipping paint makes me feel as though it's just not goin to last as long as I'd hoped.

Date of experience: August 28, 2023
Kansas
1 review
0 helpful votes
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I was first charged two times than 3-4 weeks later got the rings and they were the wrong ones oh w ll

Date of experience: August 28, 2023
New York
1 review
0 helpful votes
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AMAZING!
August 28, 2023

The quality is absolutely the best! My items were just as they described!

Date of experience: August 28, 2023
Oklahoma
2 reviews
0 helpful votes
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Dissatisfied
September 27, 2023
Updated review

I paid an extra $25 to have my ring shipped in 3 days and still did not receive it until a month after ordering it. I asked for a refund of the $25 dollars and was told it takes time to customize the ring. I then went on Temu and saw the exact ring with the same models had for $3.48.

Date of experience: August 28, 2023

Great experience
July 26, 2023
Previous review

Great experience

Date of experience: July 26, 2023
Florida
1 review
0 helpful votes
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Great work. Great response time
August 27, 2023

Professional salesman ship. Product was flawless. Enjoyed it

Date of experience: August 27, 2023
Missouri
1 review
0 helpful votes
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Nice product
September 26, 2023

Beautiful ring.but shipping was a bit long.
Be prepared to wait nut overall it was a good experience.

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Beautiful ring!
August 27, 2023

Website easy to use. Delivered on time, no issues.

Date of experience: August 27, 2023