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Knetbooks

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.

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1,172

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6,380 reviews

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Tennessee
1 review
0 helpful votes
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Excellent experience.
September 14, 2024

Ordering the book was easy. The book was shipped quickly and looked brand new. Highly recommend this service!

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Textbook Rental
September 14, 2024

Textbook was delivered in reasonable time frame and in good condition.

Date of experience: September 4, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for your feedback and for choosing Knetbooks!

Virginia
1 review
0 helpful votes
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Good experience
September 14, 2024

Purchasing was easy and shipping time beat Amazon!

Date of experience: September 3, 2024
Washington
1 review
0 helpful votes
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Great, very easy and inexpensive
September 13, 2024

Great, very easy and inexpensive. Received the book I needed in good condition.

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Great!
September 13, 2024

Its my first time renting a book thru Knetbooks and this definitely will not be my last. My cooy arrived in better condition than I expected!

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Always reliable and a great value
September 13, 2024

The service is quick and easy to use and always a great value for renting textbooks.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Great Experience from start to finish
September 13, 2024

This was my first time ordering a physical textbook, and Knetbooks made it easy. I'm grateful for the service they provide, and should I need more textbooks in the future, I'm happy to do business with them again.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Review of Knetbooks
September 13, 2024

The process has been incredibly smooth so far and the book was in fantastic condition.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Package damaged
September 13, 2024

Although I received my textbook, the clear wrap that it was sent in was shredded, and there's a sticker on the front that says it will not be returnable if the wrapping is ruined, so I'm not quite sure what to do. Other than that, came in a timely manner and book itself doesn't look too damaged.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Where was my delivery confirmation email?
September 13, 2024
Updated review

I never received an email alerting me that the book was delivered. On top of that, I received emails every other day regarding "hey, did you forget to order this book, use this coupon". So I was very concerned that my order did not go through or what was going on. I was tracking it online but the movement was sketchy and this was the first time I was sending a rented book to my daughters college. I've use Knetbooks in the past for my son and transactions were flawless. This time was not.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2024

Always quick and easy on this site
January 8, 2024
Previous review

Always quick and easy on this site. Appreciate it!

Date of experience: January 8, 2024
North Dakota
1 review
0 helpful votes
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Good condition
September 13, 2024

Easy to use. It came in a decent time frame and is what I ordered.

Date of experience: September 3, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for your feedback! -Knetnooks

New Jersey
1 review
0 helpful votes
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Easy and Affordable
September 13, 2024

Knetbooks made it easy and affordable for me to rent my textbook.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Great Experience
September 13, 2024

Great experience for ordering my daughter's AP study book.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Thank you
September 13, 2024

Very easy to find what I was looking for, thank you so much!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Great Place for Renting Books
September 12, 2024
Updated review

There were no issues and everything was worked our smoothly.

Date of experience: September 2, 2024

Simple and easy to use
July 8, 2024
Previous review

It was very simple and easy to use. Plus, I got my package!

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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These books were very easy to order, and I had confidence in the pricing and delivery time for my order: six new books for purchase. However, when I received the products, which were paperback, and opened the box, I saw that they were not packed with care. During shipment, these books were loosely moving and were not secured with bubble wrap or filler material, causing some of the covers to be damaged with folds and bends. I am thankful for Knetbooks' affordable rental and purchasing services, but perhaps some service costs are saved in shipping shortcuts. I can understand how some rentals could be in worse condition after shipping without it being the fault of the customer.

Date of experience: September 2, 2024
Erin C. — Knetbooks Rep
over a year old

We have notated your account regarding this matter. Thank you for choosing Knetbooks!

Illinois
1 review
0 helpful votes
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Delivered successfully
September 12, 2024

The package arrived in decent fashion. It was suspicious at first, but it contained the textbook I was looking for wrapped around a rubber band.

Date of experience: September 1, 2024
Kentucky
1 review
0 helpful votes
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Quite used but will work
September 11, 2024

Easy to order. Came quickly. Price was great. I woukd definitely order from here again if additional book are needed in the future for my daughter.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2024
Louisiana
1 review
0 helpful votes
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Textbook
September 10, 2024

Text book didn't arrive before classes began. Took 15 days to receive. I should have ordered it soo er

Date of experience: August 31, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for choosing Knetbooks!

Texas
1 review
0 helpful votes
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Book never received
September 10, 2024

I never received the book and that even after I paid extra for one day shipping. I cancelled the order and requested a full refund.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2024