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Knetbooks

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.

quality
1,172

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6,380 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Received on book late
September 18, 2024

Received two books in a timely manner, but the Complex Litigation book did not ship at the same time and came later than the rest of the books.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Maryland
1 review
0 helpful votes
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Good experience
September 18, 2024

Shipped quickly. Book in good condition and for a good price. Highly recommend

Date of experience: September 8, 2024
North Carolina
1 review
0 helpful votes
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Poor
September 18, 2024

Book description was not provided, may not use site for future purchases

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2024
Missouri
1 review
0 helpful votes
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Books
September 18, 2024

It's very good and very simple, I love how the website is set up.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Perfect
September 17, 2024

I was able to rent my book with no delay and it's brand new.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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N/A
September 17, 2024

I never received the product. I will never use this company again

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Very nice
September 17, 2024

Definitely will purchase from here again, i recommended it to my friends.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Quick and easy process!
September 17, 2024

I had no issues whatsoever. My book arrived right on time. The item was in perfect condition and the online code was usable and not scratched off whatsoever.

Date of experience: September 6, 2024
Kentucky
1 review
0 helpful votes
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Not the best
September 16, 2024

It took quite a while to receive the book. Three were no shipping updates during the 10 days it took to get the book.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
North Carolina
1 review
0 helpful votes
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Nah
September 16, 2024

Might use y'all again but you're a bit expensive. Insisting I use at least 50 characters in a review is silly, also.

Date of experience: September 6, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for shopping with us! -Knetbooks

South Carolina
1 review
0 helpful votes
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There was not great communication.
I contacted customer service over 3 times and have not heard back and their delivery time was not very accurate

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Came on time
September 16, 2024

Easy checkout and the book was fast to receive. I would rent again.

Date of experience: September 5, 2024
Indiana
1 review
0 helpful votes
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Generally Good
September 16, 2024

Generally good, just the shipping updates took a while to load!

Date of experience: September 5, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for shopping with us! -Knetbooks

New York
1 review
0 helpful votes
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Wonderful
September 15, 2024
Updated review

Reached out with a question and responded to my email

Date of experience: September 5, 2024

WENT SMOOTHLY AND WAS ABLE TO APPLY COUPON
January 23, 2023
Previous review

WENT SMOOTHLY AND WAS ABLE TO APPLY COUPON

Date of experience: January 23, 2023
Pennsylvania
1 review
0 helpful votes
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Good
September 15, 2024

Overall it was prtty good, the quality of the book itself was also really good. Rental is cheap so yeah

Date of experience: September 5, 2024
Kansas
1 review
0 helpful votes
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Order not received
September 15, 2024

I still have not recorded my books. It has been at least 10 business days when I asked for expedited shipping.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2024
Idaho
1 review
0 helpful votes
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Quick, Easy, Good Quality!
September 15, 2024

I found the specific book I needed for a college course, and found the cheapest option here! Quick delivery, and the book was in good quality.

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Fast Shipping Comes in Clutch
September 15, 2024

Entering Freshman year of college, I was hoping I could find a pdf of this textbook. I couldn't, and maybe waited too long to order a real copy. I ordered a little too close to move in day, and was worried it wasn't going to be shipped in time for my first economics class. However, the speed of shipping blew that date out of the water, arriving only a few days after my order. Saved me a headache, that's for sure, if only the textbooks I found out I missed would ship as fast.

Date of experience: September 4, 2024
Erin C. — Knetbooks Rep
over a year old

Thank you for choosing Knetbooks!

Illinois
1 review
0 helpful votes
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Good product slow shipping
September 14, 2024

It took almost 2 weeks to receive this order. I didn't like waiting that long compared to other textbook rental companies.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Maine
1 review
0 helpful votes
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Knetbooks fails to deliver purchased book to customer
September 14, 2024
Updated review

Never received the product I purchased and your company did not appear interested in fixing the situation.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024

So far So good
August 25, 2024
Previous review

So far So good

Date of experience: August 15, 2024