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Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.
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Book in excellent condition, quick shipping, very pleased with purchase
I wish I could review the book. That is, if I had received it. I had Knetbooks cancel not one, but two orders for this book for an alleged fraudulent payment method, which did not make sense as the payment went through. And oh, after placing the first order, the second order showed a substantially higher price - unsure of the methods this company uses to price their rentals/purchases. Never ordering again.
Low quality. The book never arrived or even shipped.
Books books books books books. I don't have any thoughts to share except that these are books.
Knetbooks came through with the required book. My daughter was happy.
Easy to order and fast delivery. Found all the books I needed for the semester for half the price I would have paid at school.
I was updated when my books were shipped. I was able to track them which was wonderful too.
This site is easy, painless, considerate, accessible. That's rare. I appreciate that this site exists.
Overall good experience. I would recommend using the service again.
When I reached out to check on the order status and provided the information they asked for in the chat I never heard back from them. If I can get the product I would like a refund as my credit card has already been charged.
I couldn't find this book almost anywhere. I am glad that this site has books that other sites don't.
Disappointed in the shipping times and exponential price of fast shipping
The tracking number supplied was not functional and claimed to not even exist, making it hard to track and determine when the books were coming
I paid extra for expedited shipping so my book would arrive before classes started. However, the book didn't arrive until the standard shipment time so I emailed Knetbooks twice to get a refund on the shipping cost and they never responded
My classes have started and book hasn't shipped yet. Avoid Knetbooks.
Access code was unused for a used book. Cheap books. I wasn't going to buy the book for my class since it was online but it was $6 so why not
I was in a bind and my books arrived fast and in perfect condition!
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!

