Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Knetbooks

Knetbooks

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
How would you rate Knetbooks?
grey stargrey stargrey stargrey stargrey star

Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 4th among Textbook Rentals sites.

quality
1,172

Instant Feedback

6,380 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

Anatomy and Physiology text book
September 10, 2024

Book in excellent condition, quick shipping, very pleased with purchase

Date of experience: August 31, 2024
Indiana
1 review
0 helpful votes
Follow Addie N.
Unfollow Addie N.
Share Review
Report Review

Ap us
September 9, 2024

It was easy and reliable they had everything I needed

Date of experience: August 29, 2024
California
1 review
0 helpful votes
Follow Ab I.
Unfollow Ab I.
Share Review
Report Review

Not Ordering Again
September 9, 2024

I wish I could review the book. That is, if I had received it. I had Knetbooks cancel not one, but two orders for this book for an alleged fraudulent payment method, which did not make sense as the payment went through. And oh, after placing the first order, the second order showed a substantially higher price - unsure of the methods this company uses to price their rentals/purchases. Never ordering again.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
Follow Ariel M.
Unfollow Ariel M.
Share Review
Report Review

Awful experience
September 9, 2024

Low quality. The book never arrived or even shipped.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
New York
1 review
0 helpful votes
Follow Joan O.
Unfollow Joan O.
Share Review
Report Review

Easy
September 8, 2024

The books were easy to find, easy to order and arrived quickly

Date of experience: August 29, 2024
New York
1 review
0 helpful votes
Follow Mona X.
Unfollow Mona X.
Share Review
Report Review

Amazing
September 8, 2024

I'm happy to support a company that promotes sustainability for college students

Date of experience: August 28, 2024
Virginia
1 review
0 helpful votes
Follow Jane T.
Unfollow Jane T.
Share Review
Report Review

Books
September 7, 2024

Books books books books books. I don't have any thoughts to share except that these are books.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Colorado
1 review
0 helpful votes
Follow Lynda Y.
Unfollow Lynda Y.
Share Review
Report Review

Knetbooks came through with the required book. My daughter was happy.

Date of experience: August 28, 2024
District of Columbia
1 review
0 helpful votes
Follow Julio G.
Unfollow Julio G.
Share Review
Report Review

Great service
September 7, 2024

Easy to order and fast delivery. Found all the books I needed for the semester for half the price I would have paid at school.

Date of experience: August 28, 2024
Ohio
1 review
0 helpful votes
Follow Gabrielle U.
Unfollow Gabrielle U.
Share Review
Report Review

Wonderful experience
September 7, 2024

I was updated when my books were shipped. I was able to track them which was wonderful too.

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

Love Knetbooks
September 7, 2024

This site is easy, painless, considerate, accessible. That's rare. I appreciate that this site exists.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
Follow Lan Z.
Unfollow Lan Z.
Share Review
Report Review

Overall good experience. I would recommend using the service again.

Date of experience: August 27, 2024
Utah
1 review
0 helpful votes
Follow Jeri F.
Unfollow Jeri F.
Share Review
Report Review

When I reached out to check on the order status and provided the information they asked for in the chat I never heard back from them. If I can get the product I would like a refund as my credit card has already been charged.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow P O.
Unfollow P O.
Share Review
Report Review

Quick Arrival and Good Selection
September 6, 2024

I couldn't find this book almost anywhere. I am glad that this site has books that other sites don't.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow Nicholas Q.
Unfollow Nicholas Q.
Share Review
Report Review

Good last resort
September 6, 2024

Disappointed in the shipping times and exponential price of fast shipping

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Minnesota
1 review
0 helpful votes
Follow Emily S.
Unfollow Emily S.
Share Review
Report Review

Tracking number didn't work
September 6, 2024

The tracking number supplied was not functional and claimed to not even exist, making it hard to track and determine when the books were coming

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Montana
1 review
0 helpful votes
Follow Chloe E.
Unfollow Chloe E.
Share Review
Report Review

Delayed shipping and no response
September 5, 2024

I paid extra for expedited shipping so my book would arrive before classes started. However, the book didn't arrive until the standard shipment time so I emailed Knetbooks twice to get a refund on the shipping cost and they never responded

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Michigan
1 review
0 helpful votes
Follow Travis E.
Unfollow Travis E.
Share Review
Report Review

Book hasn't shipped
September 5, 2024

My classes have started and book hasn't shipped yet. Avoid Knetbooks.

Knetbooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Georgia
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Fast delivery; early delivery
September 5, 2024

Access code was unused for a used book. Cheap books. I wasn't going to buy the book for my class since it was online but it was $6 so why not

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
Follow Tiara I.
Unfollow Tiara I.
Share Review
Report Review

Wonderful option for rentals
September 5, 2024

I was in a bind and my books arrived fast and in perfect condition!

Date of experience: August 25, 2024