KnetbooksReviews 1,373

Easy to purchase and received in a timely manner. Great experience.

You provided the book I ordered. What more do you want

Quick and easy came right in time. I will use this service again, and refer family and friends

Ordered book for our son who required the text for a class

I'm renting books and although it took a little longer than a week, I think it's worth the price.

Very easy purchase and got the right book with no hassle

It was easy to shop, the price was good, the materials were in good condition, and delivery was quick.

Great service and price for high school books! What a deal!

I paid $10 for expedited shipping (1-2 days). I ordered on a Saturday, so I figured I would give the benefit of the doubt and expect the book by Wednesday at the latest. I didn't receive the book until Friday which is the latest date I should have received the book with free shipping.

Received it in a timely manner. Easily found ordering and receiving the book. Also communication in updating shipment information.

Very frustrating and difficult to get my order to go through, kept saying there was a discrepancy with my billing info. When there wasn't. My order was canceled on me and there is no way to speak to a live person to get assistance.

I happy that I was able to find a cheaper wb option.

Quick delivery and great experience. It was well packed and in excellent condition. Thank you.

Do not order from this site if you actually want your books! I ordered 5 books in my order. 2 books are supposedly on their way, 2 books are still being processed (in limbo never shipped), and one book they said they had in stock they told me they had to cancel because they didn't have it (supposedly refunded, I have to check my cc)

Now 16 days later I still have no books even though their website says 4-8 business days. I chatted with them they told me the 2 books in transit should arrive the day I spoke with them, however they never came. Then I chatted with them again and they said I have to wait 4 more days to see if they might come maybe?!?! They were unsure. They could not tell me about 2 in processing either, so I cancelled them.
I asked for a refund on the ones in transit so I could buy elsewhere so my son wouldn't be without his books another day. They refused to send me a refund until I waited another 4 days to make sure the books in transit really don't arrive. What? Now I'm out $$$ with no books and have to put out more money for replacement books. Not to mention, they gave me a coupon code to use that never worked. Very unhappy with this whole experience

This site is very easy to use. They say they have the book in stock, so I will really be happy if I actually receive it.
They said they would notify me when the book was shipped, which they did not. I had to contact them to find out if the book was coming. They admitted they never had it in stock, even though they were still advertising it. Then when the refund finally came, it was a dollar less than I had paid. Since this wasn't a restocking fee and I'm not the one who caused the problem, why was a dollar deducted from my refund. Very dissatisfied! I do not recommend them even though their website is easy to navigate.

Easy and affordable to use, we will be using this company again

Customer service does not help at all and there is no other way to communicate except through email. Books do not come when they are promised and there is no communication at all in regards to the status of your order. I won't recommend this place for buying textbooks to anyone.

Paid $20 for two-day shipping and it came a week late

10/10, really fast and easy to use, affordable and reliable.

Very convenient ordering process, lots of options for the books you need! Saved me so much money on a particular book, really appreciate the service. Shipping was quite slow even with the $10 2-3 day shipping, but it was worth it since it got to my house in time for the next class!