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Kleen-ritecorpReviews 1,909

4.5

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From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
134
value
2
quality
1
This company responds to reviews on average within 2 days

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8,207 reviews

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Wisconsin
1 review
0 helpful votes
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Thank you
November 27, 2023

This is the screen that comes up when asked if I received my package. I don't have a rating at this time.

Date of experience: November 27, 2023
California
1 review
0 helpful votes
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Reliable sources!
November 27, 2023

Easy use on Website, Find the parts by using manufacturer part number! Simple and fast. Love this vendor for emergency parts, or monthly stock flow of supply and product.

Date of experience: November 27, 2023
Oregon
1 review
0 helpful votes
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What I needed
November 27, 2023

Provided the item I needed in a timely manner at a reasonable cost

Date of experience: November 27, 2023
Ohio
1 review
0 helpful votes
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Great service - fast shipping.
November 27, 2023

Great service - fast shipping. Best price and delivery.

Date of experience: November 27, 2023
Oklahoma
1 review
0 helpful votes
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Problem solved the same day and sent a free return UPS label. A great supplier

Date of experience: November 24, 2023
Kentucky
1 review
0 helpful votes
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Website is easy to navigate.
November 24, 2023

Overall experience has been great, shipping time is usually quick

Date of experience: November 24, 2023
California
2 reviews
0 helpful votes
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President
November 21, 2023

Easy search and ordering. Fast delivery. Simple simple.

Date of experience: November 21, 2023
Utah
2 reviews
0 helpful votes
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Klee rite is awesome
November 21, 2023

I always get everything I order timely and in good condition! The customer service is great!

Date of experience: November 21, 2023
California
1 review
0 helpful votes
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Good website
November 21, 2023

Best prices on all the internet and the website was easy and appealing to look at

Date of experience: November 21, 2023
Texas
1 review
0 helpful votes
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Great customer service
November 21, 2023

The product and delivery Exceeded my expectations.

Date of experience: November 21, 2023
California
1 review
0 helpful votes
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Good
November 20, 2023

Site was easy to use and to find the part i needed, thank you

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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Good Company
November 20, 2023

Always knowledgeable and Courteous orders always correct and on time!

Date of experience: November 20, 2023
Pennsylvania
1 review
0 helpful votes
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Easy Order Easy Pickup
November 20, 2023

Good price and friendly service. Nice to be able to pick up at a local location.

Date of experience: November 20, 2023
California
1 review
0 helpful votes
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Easy ordering
November 20, 2023

Ordered over the phone, very easy and quick. Slow shipping though.

Date of experience: November 20, 2023
Florida
2 reviews
0 helpful votes
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Best Service
November 20, 2023

I always have a good experience. Thank you. Sales staff is always courteous and helpful. Orders are always received on time.

Date of experience: November 20, 2023
Pennsylvania
1 review
0 helpful votes
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Great customer service
November 20, 2023

Sales and Customer Service did a great job correcting an issue we had.

Date of experience: November 20, 2023
North Carolina
1 review
1 helpful vote
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Kleen - Rite order
December 13, 2023

Order was said to be in stock, then after ordering was informed it would be months out. Nice way to start a business relationship

Date of experience: November 20, 2023
Texas
1 review
0 helpful votes
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Wonderful could not ask four any better
November 19, 2023

I do not know how to order things, but it helps Julian I can call and get help. It seems lack the salesman helps me get what I need with a concern effort.

Date of experience: November 19, 2023
Florida
1 review
0 helpful votes
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Great deliver
November 18, 2023

On time, great prices, quality equipment. Tracking is received quickly. I have been waiting for my points to get approved for almost a month however.

Date of experience: November 18, 2023
Oregon
2 reviews
0 helpful votes
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Customer service is fantastic.
Packaging of ordered parts is poor. By the time I receive shipment, any package holding parts has been destroyed from bouncing around. One shipment had a hole created from a heavy part inside and some smaller parts got lost (That's how I experienced Customer service).
I wanted some custom pressure hose made and got a partial job done. They cut the hose to length, but didn't install any parts on the ends.

Date of experience: November 17, 2023