On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered 3 Pail of detergent got 8 called customer support they jumped right on it email me a pickup with the name and address of who the 5 belonged to ups picked it up got it to the right customer problem solved
Thanks
Carl
Received the ship faster than expected. I appreciate that they got the order out quickly.
Easy to locate what I was looking for. Great pricing and fast delivery.
Ordered a rebuild kit for a Cat 530 pump and received it within a few days
Shipping from PA to Ontario Canada took 2 weeks and tracking was difficult to follow. Appreciate being able to get parts for needed repairs. Shipping was conducted by USPS and Canada Post.
Always the best price and reliable. I got everything I ordered fast and it was right!
From the online transaction to the delivery of the product everything went smooth.
Got what I needed to repair a accudose dispenser to get it back pumping properly
My experience with Kleen-rite is through accounting and receiving the email notices (such as sales receipts and return authorizations).
No issues with anything, got everything I ordered. But this review is being pain
Easy process online ordering, great service when I had issue with the order
They are always helpful and we appreciate that. Answers all our questions and makes suggestions as what will work best for our car wash.
Order online and everything comes very quick. They are my go to for everything car wash.
They always there for you thank you. They have everything.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'll let customer service know and get one out to you!